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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7196 results found

  1. The Sales Summary report or total revenue report needs to display the adjusted amount per day on the report for that day/time frame.

    This is important so that the accounting reconciliation of the sales reports will match the bank deposits without having to search through refund or adjustments.

    11 votes

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  2. I've gotten a few calls regarding clients wanting to print out their online gift card purchase so I recommend for them to email the gift card to themselves so they could print it out.

    Please allow clients the option to print without having to email it to themselves as not all of them will think to do this.

    11 votes

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  3. You desperately need to add a one button open cash drawer no sale option.

    11 votes

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  4. We should be able to edit a purchase order after saving it and clicking Next. Sometimes we receive the wrong item or an additional item, and it seems unnecessary to have to create a new PO for just one item rather than be able to edit/add it to the existing PO. This would also help POs match invoices across the business.

    11 votes

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  5. Currently we can only add offers at checkout and during self-booking

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  6. We often have parent's phone numbers under their children in Boulevard. 99.9% of the time the system uses the child's account when we receive a text from the number. It would be nice to be able to either mark the child as a child of the parent (and pick the parent in the system) or to mark the owner of the number so all of the texts default to that person.

    Having a system of parents and children would be the ideal solution, but I understand it would be harder to implement.

    11 votes

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  7. we need easy access to stylist prices when potential client is asking. SalonBiz has them when you click on the stylist name in the calendar

    11 votes

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  8. If I'm booking more than one appointment (but not necessarily a recurring), I have to SEARCH on the client name each time and select. It would be great if the system remembered or asked if I wanted to book ANOTHER appointment for same client.

    11 votes

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  9. Have heard from a few prospective clients that they would like their staff to be able to see the client notes section of the client card (useful if they're keeping formula notes/other important info there) but not client contact information. They wanted more options in terms of what data they could restrict specifically in the client info section

    11 votes

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  10. We are having clients add notes to their appointments when booking. For example, "Can I gift this to a friend?" or "I would like to add something else onto this appointment", etc. It would be great if a notification or icon appeared next to clients who fill this field out online since it is an option online.

    11 votes

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  11. Have 'Revenue' in Daily Summary not factor in tax

    11 votes

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  12. Hi there,

    I would love if you added holidays to the calendar so that we have a handy reminder and do not overbook on those days. Thank you!

    11 votes

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  13. It would be great if I could create a 'New Sale' without adding the client info into the system. We have alot of walkin's from nearby hotels that we would prefer are left out of metric reports since they will not be returning to the business. In our former software the option in the register was 'Anonymous Male' 'Anonymous Female'

    11 votes

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  14. We notice if a client is rescheduled or moved from one stylist to another, no notification is sent to the stylist about an added appointment like it is if it were a new booking. Example: Stylist A was out sick and her 9am was moved to Stylist B, Stylist B almost missed that she had a 9am because she wasn't sent a text or an alert from the app.

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. It would be great to be consistent across the board and make the fields for first name and last name generate a capital letter when entered. Thank you!

    11 votes

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  16. When other accounts are editing the appointment, we should be able to see who was the last to edit.

    11 votes

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  17. Have a separate privilege group to allow access to timeblocks

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Not being able to edit tickets once the sale is pushed through is becoming a major issue for us. Mistakes happen or when new staff are at the front, it's hard to fix or we don't have access to fix it. Understand why not everyone should be able to edit tickets, but there should be a way to override or enter an admin code to allow us to edit these mistakes

    11 votes

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  19. Unread messages stay at the top of the message list. When marketing texts go out, we lose all our current conversations in the message list. With thousands of marketing texts going out, we have to scroll back all the way to find the unread messages from current conversations.

    10 votes

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  20. When using the default appointment cancellation flow, and cancelling an appointment, the appointment still counts in the total Appointment Count metric and commission is still earned for the service that was not performed, if the cancellation discount is not 100% or is charged as a dollar amount. This causes commission to be paid out, despite the provider assigned the appointment not performing the service, potentially losing the business money.

    10 votes

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