7519 results found
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Pre-treatment time with different service provider
In the med spa space, there is often work that needs to be completed by a nurse before the service can begin. It'd be beneficial to add an additional 'pre-treatment' time block, similar to processing time, that can be assigned to an additional provider to complete this work before the actual service provider begins the service
11 votes -
add a preferred name field
It would be nice to have a field in the client data area for their preferred name. We need to have legal names as well but want to be able to keep track of what our clients prefer to be called.
11 votes -
Visibility Into Appointment Confirmation Method
Ability to see how the client's appt was confirmed ( online, over the phone, via text)
11 votes -
Permission: Hardware Tab access
Unless the staff member has the Location Manager privilege group enabled, staff members can't access the 'Hardware' section of the 'Manage' tab, making it difficult for them to troubleshoot Duo hardware issues without someone with an Admin or Location Manager privilege group present.
11 votes -
multiple accounts
Please make it where clients cannot make multiple accounts. They should be prompted at login that their email or phone number is already in use.
11 votes -
Assign Resources to Staff
The business would like to be able to have a resource assignable to a staff member rather then a service.
11 votes -
Fitzpatrick calculation form
Answering question in Fitzpatrick scale and obtain calculation/grade at the end. (FORM on provider side)
11 votes -
Multiple Job Roles/Clock in rates for one person
For instance, some days I do permanent makeup, some days I do lashes, and some days I work on management duties in my office. Currently I have to have 3 separate staff profiles for this which is confusing. It would be nice to have the option for staff/owners to clock in under specific roles instead of having to create multiple staff profiles for one person. The same applies to staff. If they are training I still need them to clock in, but I need them to clock in for training, not for services as they are paid at a different…
11 votes -
Hourly Rates for Services
Charging hourly rates for services and we need to have the option to indicate "/hour" in the booking widget for clients to clearly understand the number they’re looking at is the provider's hourly rate.
11 votes -
Offer Duo in white
Offer the Duo in a white color.
11 votes -
Customizable Staff Privileges
Being able to restrict service providers from viewing certain reports/limiting them to see their own metrics would be very helpful.
For example, service providers should only be able to see their own tips/commission, and not view everyone else's.11 votes -
Group Checkout in CALENDAR View
Right now you can only do group checkout in front desk view, but calendar view should also have the ability to add multiple tickets into a group check out.
11 votes -
Change the client attached to appointments when editing appointment
Want to be able to edit the client attached to an appointment without having to delete the appointment and rebook. too busy for the extra steps
11 votes -
reminder or pop up when recurring appointments are about to expire
Either send a automated reminder email to clients when their recurring appointments are about to expire or an automated alert on a profile.
11 votes -
Automatically syncing photos/videos sent via SMS to client profile for stylist accessibility.
Automatically syncing photos/videos sent via SMS to client profile for stylist accessibility.
11 votes -
Email notification when a client books online
It would be amazing if the Manager/Salon received an email notification when a client books an appointment online so whomever is managing the salon and schedule can keep on top of when an appointment is booked online when they are not currently open/at the salon with the dashboard open to see the bell notice. Currently only the provider is notified which doesn't help management with ensuring schedules are correct and all information needed from the client is collected before their appointment if client books online outside of working hours. The salon/management receives an email notification when a client cancels and…
11 votes -
appointment types should be made clearer
It would be SO much simpler if at the time of booking, either the guest or the employees can book appointment types -- so clicking New Appointment would prompt user to define whether the appointment is a request, a prebook, or a referral. Makes it easier for salon owners who track these metrics at review time as well.
11 votes -
Required Finishing Service for Online Booking
I think it would be wonderful if there was a way to require a finishing service when booking online. So after the client books a Root Touch up, the next required action would be to choose a cut/style or blow dry/style.
This would be very helpful to minimize calling guests and rescheduling because the color service they are requesting doesn't allow time for finishing and therefore doesn't fit in the slot originally requested.If this is already available, my apologies. :)
11 votes -
Walk-ins able to book appointment via Boulevard Duo App
Ability for guests to add the service they’d like from the check-in app as a walk-in
11 votes -
Remove case sensitivity from email addresses
Emails are not case-sensitive in any other platform that we are aware of. This, combined with allowing more than one profile to use the same email address, amounts to an enormous amount of duplicate profiles in our system.
11 votes
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