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  1. The way Blvd calculates commission is not a true tiered method. The POS system we used to have calculated commission however we put into the system. I am asking that Blvd add the piece that we can customize our own commission structure. Right now it takes us hours to input into an Excel document and because we are doing this manually leaves many chances for error.

    Our commission structure is tiered as follows.

    $800-$1200 40%

    $1201-$1600 42%

    $1601-$1900 45%

    $1901-$2100 50%

    $2101 and up 60%

    In Blvd the commission is based on one % only. In Blvd if an employee…

    9 votes
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  2. too many duplicate profiles created when clients write their email incorrectly. for example- gmail.co vs gmail.com

    9 votes
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  3. 9 votes
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  4. Clients are able to bypass forms that they should fill out prior to an appointment. This shouldn't be the case.

    9 votes
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  5. When setting up pricing for services. Have pricing based on a level and rather than customizing prices for each service provider individually you can just assign them to their level of pricing (ex. level 1, 2, 3, etc. or jr stylists, sr, master, etc.) That way when a service provider gets promoted you can just change their level and their pricing would reflect their new level instead of having to customize the pricing manually per service, per stylist.

    9 votes
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  6. I do not think the reviews are being used because 'tell us how we did' is not a strong call to action. As a customer I would not even know your requesting a review. It needs to stand out as a request. People pay extra for this feature alone so making this the best it can be is important.

    9 votes
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  7. Currently, once you redeem a voucher, it disappears from payment methods and under history it just shows $0.00 for the service. Having a membership based business, it is a headache to identify how many vouchers was used from which month looking at the history. Maybe have a Redeemed Voucher section?

    9 votes
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  8. Switching over from meevo here....

    In meevo, I can go directly to the register and ring up a service for a client w/o creating a new appointment.

    I had to refund a client because we rang her up for the wrong service. But I had to create a new appointment for her to be able to charge her. It's an inconvenient extra step. Would have been easier if in 'New Sale' the option to charge for a service was available.

    Same for ringing up a walk in client for product. Meevo has 'Anonymous Male, Anonymous Female option in the register…

    9 votes
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  9. When booking appointments through the calendar, its important to make sure you're on the right day, it would be nice if the "today" button was brighter, bigger & more centered or near the calendar section to make sure you're on the right day.

    9 votes
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  10. A lot of clients put dummy credit cards on file. Only allow CC that are able to be processed for the full amount.

    9 votes
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  11. Add the client street address to Client Records reports to support request for mail marketing.

    9 votes
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  12. Option to disable confirmation emails from being sent to client to be able to send our own until we can customize the email with Boulevard

    9 votes
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  13. Collect client address in booking flow or somewhere else for business to be able to see where clientele are located and if there is opportunity to open an additional franchise nearby

    9 votes
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  14. Add the ability to sort/filter guests by birthday (month). So we have the ability to be able to send a Birthday Campaign through Mail Chimp.

    9 votes
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  15. It would be helpful to be able to choose to publish good ratings/reviews to business website. Booker has this feature.

    9 votes
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  16. I would like to be able to order and show stylists the way I want it. Not just alphabetically.

    9 votes
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  17. Med spas that have injectables will bill, pay commission, and track inventory based on units injected. That amount can change from appointment to appointment and will prevent a business from having 100 different botox services listed with different units. This is also beneficial for vouchers where a client can buy 100 units and use those units at different values for redemption.

    9 votes
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  18. It would be easier to differentiate in a glance between those here and not here yet.

    9 votes
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  19. Sometimes when in a hurry, we don't click open the appointment to see important details like preferred pronouns or add on service requests. It would be helpful if we just saw it on the appointment calendar.

    9 votes
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  20. We would like to send out group texts to clients for rebooking purposes. It would be great to be able to select a group based on their last appointment time and if they do not currently have an appointment.

    9 votes
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