6519 results found
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Booking Widget Automated Messaging
The ability to have a customized message appear before the client can continue with booking. Ex: Location Policies. Client would checkmark noting they understand the policy before being able to continue.
9 votes -
Beta Reports - Commission Report with Time Clock
Would like to be able to build a report that combines information from the Service, Product, and Tip commission report and Time Clock in one place
9 votes -
Ongoing demo account for training
Requesting for an ongoing demo account for training purposes as we are constantly hiring.
9 votes -
Client can cancel within online booking
client facing side of boulevard so the client can cancel within their account. many complain about it by email. hard to keep track of.
9 votes -
Outgoing Text Using Business Phone Number
Our clients are going to be confused now receiving text messages from a random number versus our actual salon number.
9 votes -
apply cancellation fee as an account credit
Streamline the cancellation process and make it so the cancellation fee can be applied as an account credit without opening a new sale.
9 votes -
Make adding inventory quantities easier
Why doesn't it allow us to immediately add the quantity of the the new item while entering all the other info. It becomes a lengthy process to leave that screen completely just to add the quantity.
9 votes -
Apply the offer to only one service and not each individual service.
Right now, offers are added to every single service in one appointment.
9 votes -
Retail product waitlist for items not in stock
When a client requests a product and it is not in stock, we would like a way to add them to a waitlist and alert the client this item is now available. Additionally, we would like our staff to be alerted when the product has arrived so we can directly contact those clients waiting.
9 votes -
Reputation management
Automatic updates. Your dashboard is updated as new reviews appear. Read customers' comments and see which review sites you're being rated on the most.
Customizable alerts. Set up email and text message alerts for location staff so your team can respond directly to customer issues
Get full coverage. See which sites are naturally getting good reviews and which you might want to drive clients to so you can ensure a strong number of positive ratings across all channels
9 votes -
Hot Keys
Requesting to have hot keys for switching between tabs. Wanting to switch between front desk, calendar, and reports.
9 votes -
Notifying stylist of change
Notifying the stylist if an appt is moved to a different time
9 votes -
Auto tag client who no-showed last appointment so salons have a visual and obvious indicator of extremely important recent history.
This tag would exist for the client and be cleared the next attended appointment. Usefulness includes
- Charging them their no show fee the next visit in the case they didn't have a card on file.
- Giving staff an extra chance at noticing the higher likelihood of a no show and preparing a more robust appointment confirmation and reminder (manual) practice with this particular client.
9 votes -
Overall Membership Discount Program
Like a costco card. Membership for a year is X dollars and X number or services or each service is X amount discounted. For instance = $150 yearly membership - get 20$ off massages, 10% off products, etc etc etc
9 votes -
Assign Specials to Specific Days only
It helps with marketing - being able to have specials for a company on slower days brings in more business. This is a common practice of businesses, so it would be great to have the support to be able to utilize this.
9 votes -
A way to click a future day without having to scroll through all the weeks/months
Id love a way to click a future date without having to scroll through all the weeks/months to get there
9 votes -
View transactional email copy
Ability to view transactional email copy sent to clients to use for customer service purposes
9 votes -
Vouchers should not be redeemable from "Payment Methods" tab
Also there is no viewable log of this nor is there an undo. This action causes staff to accidentally "delete" vouchers leading to issues with no possible way to undo without workaround nor a way to audit the mistake.
Payment method tab should show "delete" instead of redeem.History of client should show history of this type of redemption or delete.
At current there is no way to see this action.
Causes salons to essentially rip off service providers without intending to do so.
Also without it being logged, no way to refer to database to understand when client came…
9 votes -
Restrict Clock in accessibility to Restricted IP Address
Have the ability to only have staff be able to have the access to clock in through the restricted IP address to avoid accidental clock ins from home
9 votes -
Customizable report for management of stylist
Would love to have a report/folder of all stylist information including late cancelations, adjustment services, complaints, poor yelp reviews and ability to upload documents to a stylist account so all information is on one system!
9 votes
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