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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7519 results found

  1. Display an itemized list of each account credit added under payment history with the reason for easier tracking rather than just one arbitrary lump sum.

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Notify staff when an appointment is moved from one staff member to another. It doesn't make since that this wasn't already thought of and integrated into the program. We had a client moved from one staff member to a different staff members schedule and Boulevard did not notify the new staff member. As a result, the client arrived for their appointment but the therapist was not in the spa because they were unaware an appointment had been moved to their schedule.

    10 votes

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  3. Please please please please create a way to sort offers or put them in folders or something. It's absolute insanity after awhile with discount codes, influencer codes, adjustment codes... and it only sorts by recency. Sorting first, searching second (though that can be handled by a good ol' CTRL + F)

    10 votes

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  4. I need to be able to assign an offer code to certain individuals who do not have memberships. These would include VIPS per Owner, certain Friends & Family, etc.

    10 votes

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  5. Being able to send an invoice with several lines for multiple payments... would be great!

    10 votes

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  6. it would be amazing to be able to take mobile payments through phone without having the need for the iPad, duo, and the laptop and the need to enter information. it's quite cumbersome for vendor events.

    10 votes

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  7. Right now this is only available if you are on enterprise. A Premier level business would be interested in utilizing this Integration.

    10 votes

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  8. Need a report where I can see how many people BOOKED appointments in a certain timeframe. So for example, if an appointment was booked on January 8 for an appointment in March... that's the data I'm looking for. We know how many people clicked on our website in a timeframe, but we don't know how many of those clicks turned into bookings. If you don't have a report for that, there's no way we can track it. This is very important data to track alongside marketing and SEO efforts!

    10 votes

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  9. In the note area there are small tabs- Allergies and medications and a note section. Adding a lab tab would be very helpful. Right now we are adding to the note section

    10 votes

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  10. Every day we create a blocked time slot that is just general reception notes. Things like 'ashly working whole day'. 'call so and so to remind them of early shift' 'fire drill on x day'. We have a slack and a day of note book, but seeing a little tag seems to be the only way we can really manage this stuff...but it means one provider gets a ton of notes on their schedule.Pls add a day of notes feature. Every platform I have been on has had this suggestion and none have done it. Do it!! We are all…

    10 votes

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  11. Create a pop up alert option as a reminder in a clients chart

    10 votes

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  12. Service Provider should received notifications when there's a change to the schedule

    10 votes

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  13. I would love to be able to use clients' account credits towards their monthly membership fee. Currently there is no way to do this without cancelling the membership fee and redoing the entire sale/membership.

    10 votes

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  14. When viewing a clients history have the time of their appointment next to the date, would be helpful when rebooking them to see what times they prefer.

    10 votes

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  15. It would be nice if we can offer our members an additional perk from the loyalty program, since they are also loyal to us as members. The ability to differentiate points earned and/or redeemed for members vs. non-members would be great (i.e. members earn 2 points for ever $1 spent, non-members earn 1 point).

    ALSO, would love to reward our members for just being members! For example, after their first 3 membership payments, they automatically get their next month free.

    10 votes

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  16. Sales reports should be sent via email daily. This goes for the merchant services information as well.

    10 votes

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  17. .... showed in the messages itself as new notifications that the text wasn't received or was blocked. This would potentially allow responsible businesses to take into account that there was no receiving of the text so they could call them instead or otherwise.

    10 votes

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  18. 10 votes

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  19. It would be amazing to add a small icon on the client profile to know if the forms are completed or not instead of going into the clients profile looking under forms.

    10 votes

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  20. Provide a detailed list, log or trail of all appointments that have been booked, canceled, or rescheduled. Admins need to have an overview. Admins need to keep an eye on the schedule, and at this point only the induvudual service provider gets an update on the appointments. Give admins ability to see all new bookings, cancelations and reschedules.

    10 votes

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