7519 results found
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On-site Gift Certificate (Card) Sales
Under our previous system (Booker), clients could walk in, select a gift certificate template, tell us who it was for, what they wanted included on the gift, add special messages, etc. and we could print a nice color gift certificate for them to take with them. While we were talking with the sales folks at Boulevard, I was led to believe that this is also possible with your system (this is in addition to clients being able to buy gift cards online themselves without our help).
So far, I have not been able to find anything close to this with…
10 votes -
Store documents in profile
We have some clients with paper documents (doctor notes prescribing massage, etc...) that we would love to store in their profile. Right now it can be stored as an attachment to notes, allergies, or medications. But it would be nice to have somewhere that can have limited access via permissions.
10 votes -
The patients first and Last Name and Date of birth on auto populate on each page in the internal patient record.
We need this feature because the medical Board Requires the Patient's first and last name and date of birth be present on every record pertaining to a patient file or notes.
10 votes -
Require a valid credit card to add to Waitlist online and internally
Currently, clients aren't required to leave a credit card if they're not booking fully and just joining the waitlist. It's counterproductive that it's the 'exception' to the rule!
It's easier to book from the waitlist knowing their card is already on file instead of trying to hunt a client for their cc info last minute (since it's our policy...many times it took 3 days to get in touch with a client to add their cc info before booking an appointment) or maybe even collecting a small deposit or percentage of the service to join the waitlist. Nevertheless, the option for…
10 votes -
Client Lifetime Spend
It would be very helpful to see the client's total spend in their profile overview.
10 votes -
Add a daily repeat option for appointments
Making blocks in a schedule that repeat on a daily basis not just weekly or monthly
10 votes -
Color consistency when appointment changes
Thank you for updating Boulevard so that the different kinds of appointments can be different colors! It's a huge upgrade.
I would ask that you have consistency to the color changing afterwards... a simple lighter version of the color would be nice. But to change the tone of the color all together is confusing.
I like to think I am speaking for other very visual creatives on this
10 votes -
Filter client history
It would be helpful to be able to filter client's history. If you currently cancel a ton of recurring appointments, you won't be able to see actual history in the client profile, only the cancelled appointments. I need to be able either expand history, or filter by status.
10 votes -
Check-in and Check-out alerts
It would be helpful to have check-in and check-out alerts, similar to the booking alerts. These are very helpful to assist us if the Client wants the following: Warmer Pod, Music Throughout, Music at the End Only, Their own Music, etc...
10 votes -
Commission Structure Customization
The way Blvd calculates commission is not a true tiered method. The POS system we used to have calculated commission however we put into the system. I am asking that Blvd add the piece that we can customize our own commission structure. Right now it takes us hours to input into an Excel document and because we are doing this manually leaves many chances for error.
Our commission structure is tiered as follows.
$800-$1200 40%
$1201-$1600 42%
$1601-$1900 45%
$1901-$2100 50%
$2101 and up 60%
In Blvd the commission is based on one % only. In Blvd if an employee…
10 votes -
Additional appointment metrics in beta reports
Need additional appointment metrics found in the classic Appointment Metric reports, ideally:
- New Clients (Requested)
- New Clients (Non-Requested)
As well as Return Clients (Requested)
10 votes -
4/6/8 week button
instead of having the 4/6/8 week button from todays date, it would be nice if it went from where you are on the calendar. So if a client likes to book for every 4 weeks and go every 4 weeks from that date and not just from todays date. The calendar would jump to every 4/6/8 weeks from any date.
10 votes -
Add a better call to action to the reviews
I do not think the reviews are being used because 'tell us how we did' is not a strong call to action. As a customer I would not even know your requesting a review. It needs to stand out as a request. People pay extra for this feature alone so making this the best it can be is important.
10 votes -
Allowing for Multiple Appointment Booking
Allowing clients to be able to book out multiple appointments ahead of time without starting all over again. This was actually suggested by a client who is older and prefers to schedule appointments ahead of time online. She found it frustrating that she had to completely start over for each appointment when they all were the same thing over and over again. A feature where you could duplicate your last appointment or booking's services again so you can just skip to scheduling would be pretty helpful.
10 votes -
Copy & Paste Feature
Would like to be able to copy & paste breaks.
10 votes -
The ability to see what voucher was used for the service perform
Currently, once you redeem a voucher, it disappears from payment methods and under history it just shows $0.00 for the service. Having a membership based business, it is a headache to identify how many vouchers was used from which month looking at the history. Maybe have a Redeemed Voucher section?
10 votes -
Ring up a service without booking an appointment
Switching over from meevo here....
In meevo, I can go directly to the register and ring up a service for a client w/o creating a new appointment.
I had to refund a client because we rang her up for the wrong service. But I had to create a new appointment for her to be able to charge her. It's an inconvenient extra step. Would have been easier if in 'New Sale' the option to charge for a service was available.
Same for ringing up a walk in client for product. Meevo has 'Anonymous Male, Anonymous Female option in the register…
10 votes -
Waitlist Notes
You can not edit notes on the waitlist if the date a client requested is in the past. Sometimes our staff misses these requests or a client will request to come in a day we are closed. Our salon likes to write notes such as, "Left Voicemail 12/01" but if a client requests to come in on Sunday (when we are closed) & you do not notice until Monday you cannot add a note that you "left a voicemail" since the requested appointment time is now in the past. This use to not be an issue. I would LOVE if…
10 votes -
Only allow valid credit cards
A lot of clients put dummy credit cards on file. Only allow CC that are able to be processed for the full amount.
10 votes -
Beta reports: Client address attribute in the Client Records report
Add the client street address to Client Records reports to support request for mail marketing.
10 votes
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