7519 results found
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Disabling booking confirmation emails
Option to disable confirmation emails from being sent to client to be able to send our own until we can customize the email with Boulevard
10 votes -
Notify clients when booking as "guest of-"
Clients who use the "guest of-" feature to book do not receive confirmation texts and emails and end up either double booking or missing appointments
10 votes -
Send staff text when an appointment has been changed within 24 hours of the appointment.
When stylists are busy working on clients & reception staff is busy, it can slip through the cracks when an appointment time has changed for that day. It would be best if the system automatically notified the stylist (via text) any time there has been an adjustment to an appointment within 24 hours of the appointment time. So that would include cancellations and appointment start times.
10 votes -
10 votes
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Stylist Notification of Appointment Date/Time Changes
There's an option to be notified of cancellations or completions but reschedules/changes would be great too!
10 votes -
Booking Widget Automated Messaging
The ability to have a customized message appear before the client can continue with booking. Ex: Location Policies. Client would checkmark noting they understand the policy before being able to continue.
10 votes -
Use a Gift Card Code to hold an Appointment (Cancellation Policy)
We require a form of payment to hold an appointment and we charge that payment if that violate our cancelation policy. Gift cards are a form of payment. Many people do not like to give us credit card number when they have a GC
10 votes -
Redemptions and balances of gift cards and vouchers within client profile
Ability to track and manage gift card/voucher redemptions and liabilities from directly within the client profile
10 votes -
Prime Pricing
Prime Pricing would allow businesses to setup a series of rules that will alter the price of services based upon dates/times that the business/service provider is busy or in peak utilzation.
10 votes -
Pop up window for applying account credit
When checking out a client who has an account credit it makes sense to have a pop up window or some prompt asking if we would like to use the account credit.
10 votes -
Staff vacation/sick day report
There is no option to easily and quickly run a report and find employees sick days or days they were scheduled to work but did not. We don't have the time or resources to go through 12 months for each employee day by day or week by week.
10 votes -
Alert for issues with forms
It would be helpful if we could "flag" an item in our Forms if someone has an issue, let's say on the waiver, and it will notify us we need to review
10 votes -
Revenue Per Hour Report
A report that can show the dollars made per hour. They are looking for it to show the busiest/most lucrative time of day without having to view from the calendar view. Or a report that would separated per service provider to see if on average, their mornings vs evenings are busier.
10 votes -
Total Report
It would be great to be able to view all sales information on one report (i.e. Sales, Payment Method, Type, Employee Total)
10 votes -
Client facing app for touchless check-in
Having a reception app for clients so they can check in when they arrive at the salon in the event we don't have front desk staff (to cut down on people in the salon) and to limit people all touching the same iPad & stylists needing to remember/take time to clean the screen.
10 votes -
Assign Specials to Specific Days only
It helps with marketing - being able to have specials for a company on slower days brings in more business. This is a common practice of businesses, so it would be great to have the support to be able to utilize this.
10 votes -
When toggling between locaions, leave the date the same as original locaton search.
If I am searching for a particular date at one location and switch to anothere location, the date should stay the same, not always jump back today's date.. one can click the 'today' button for that.
10 votes -
View all mode on calendar (including appts of deactivated staff, cancelled appts, perhaps rescheduled appointments, blocks, deleted blocks)
This is CRUCIAL to retroactive analyses. If I was to ask of myself and staff to forecast scheduling needs based on our own data, it would be impossible at the moment without quite a lot of workaround. Example question; "How busy were we leading up to X holiday in 2020, 2019, 2018". At present, we can only see the schedule of service providers that are still active. Workaround would be to reactivate all staff if one remembered who worked when, then deativate them... this would cause vulnerability for seconds to minutes as reactivating could open staff for booking, send backlogged…
10 votes -
Summary on who moved appointments
We should be able to see who recently moved appointment through out the day would be great idea
10 votes -
Improve gift card voucher functionality to attach gift card payment type to order
Currently, no payment type is displayed. Need to attach gift card payment type to order and display GC number within the order.
10 votes
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