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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7517 results found

  1. It would be great to be consistent across the board and make the fields for first name and last name generate a capital letter when entered. Thank you!

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. When other accounts are editing the appointment, we should be able to see who was the last to edit.

    11 votes

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  3. Have a separate privilege group to allow access to timeblocks

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. Not being able to edit tickets once the sale is pushed through is becoming a major issue for us. Mistakes happen or when new staff are at the front, it's hard to fix or we don't have access to fix it. Understand why not everyone should be able to edit tickets, but there should be a way to override or enter an admin code to allow us to edit these mistakes

    11 votes

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  5. it'd be useful to be able to create a report or summary that shows the number of canceled appointments for a specific window of time, i.e. the number of no-show's for the month, late cancellations, etc.

    right now, you can only look one day at a time through the cancellations button on the front desk view.

    10 votes

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    0 comments  ·  Reporting  ·  Admin →
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  6. send client forms without having to falsify an appointment. some clients add new services. some forget. it really messes up the calendar and irritates clients and staff. wasted time.

    10 votes

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  7. Please allow gift cards of larger amounts to be sold. we have multiple services $500 + and that is the max amount currently able to be sold.

    also, please allow 'walk-ins' or patients who call to purchase a gift card for a friend/family members account.

    scenario: we had a patients daughter call and want to purchase a giftcard for her moms upcoming visit ($1000)

    we had to checkout a $1000 account credit on the moms account and use the daughters card to do so. So now, I have no record that the gift card was purchased by her daughter, and…

    10 votes

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  8. When staff members need to communicate about clients via EMR. Or as task list for staff, for example doctor needs to message nurse about following up with a client in 2 weeks. The doctor puts that task in the EMR, and then in 2 weeks, that task pops up for the nurse to do.

    10 votes

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  9. It would be great to have access to adjust an order after it's been completed. If it was finalized wrong, for example, missing a discount, it would be great to adjust the original order by "refunding" the first service/product, then adding it correctly and then finalizing again so that we are only adjusting the client's payment by the difference instead of refunding the entire thing, just to rebook and finalize again.

    10 votes

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  10. The image displayed in the self-booking overlay is extremely dark and there are no options for cropping when uploading to ensure it's centered on the part you would like displayed. Please add more options for this image.

    10 votes

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  11. CAN WE PLEASE ALPHABETIZE FORMS

    10 votes

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  12. online booking exact dollar amounts instead of percentages. When we set up online booking deposits, we can only do a percentage. Our business charges exact dollar amounts like $77, $99, etc.

    Can we get a feature, where we can do percentage deposit or an exact deposit amount?

    10 votes

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  13. Adding a Text Box option to face sheet treatment records to be able to add notes rather than having to “draw”

    10 votes

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  14. When consulting clients we often recommend treatment plans and product suggestions. We would like to provide the clients with a quote in there treatment plan.

    10 votes

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  15. Need to have Medical history with ICD10 codes, Medication with Interaction checker, and Escribe. Especially since most Med Spas prescribe medication for hormones, weight loss etc. It is actually critically needed.

    10 votes

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  16. when a guest books online it should ask for phone number or email and it will show if that guest already has an existing profile, so as not to create multiple accounts in database. there for saving all info and confusion

    10 votes

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  17. You should be able to edit forms and charts and just have the time stamp reflect that it was edited like in all other EMR systems.

    10 votes

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  18. It is vital to be able to show the PURCHASE DATE on the gift card report!! If there is an expiration policy we must be able to locate old cards and notify client their card is about to expire!!! From the accounting side we must be able to pull a valuation report that shows age of gift and balance at a given date or point in time!!

    10 votes

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  19. when you print out a staff members schedule of the day, it would be helpful if their client/appointment notes printed on the schedule as well

    10 votes

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  20. No more vouchers on sales totals - vouchers are now confusing at check out as well

    10 votes

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