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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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  1. Under our previous system (Booker), clients could walk in, select a gift certificate template, tell us who it was for, what they wanted included on the gift, add special messages, etc. and we could print a nice color gift certificate for them to take with them. While we were talking with the sales folks at Boulevard, I was led to believe that this is also possible with your system (this is in addition to clients being able to buy gift cards online themselves without our help).

    So far, I have not been able to find anything close to this with…

    10 votes

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  2. We need this feature because the medical Board Requires the Patient's first and last name and date of birth be present on every record pertaining to a patient file or notes.

    10 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  3. Hello,

    We would love to have the option to link appointments together. Its great that we can do this at checkout but would be awesome to have the option ahead of time. Linking them so when you hover over the appt on the calendar view it highlights both guests/appts showing they are together

    Thank you,
    Kaitlyn

    10 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  4. It would be very helpful to see the client's total spend in their profile overview.

    10 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  5. It would be helpful to be able to filter client's history. If you currently cancel a ton of recurring appointments, you won't be able to see actual history in the client profile, only the cancelled appointments. I need to be able either expand history, or filter by status.

    10 votes

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    1 comment  ·  Admin →
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  6. It would be helpful to have check-in and check-out alerts, similar to the booking alerts. These are very helpful to assist us if the Client wants the following: Warmer Pod, Music Throughout, Music at the End Only, Their own Music, etc...

    10 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  7. a report that will allow users to adjust how the commission tiers are activated, in my salon our tiers are on gross income, not after the business charge is removed from teh total wages.

    10 votes

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  8. The way Blvd calculates commission is not a true tiered method. The POS system we used to have calculated commission however we put into the system. I am asking that Blvd add the piece that we can customize our own commission structure. Right now it takes us hours to input into an Excel document and because we are doing this manually leaves many chances for error.

    Our commission structure is tiered as follows.

    $800-$1200 40%

    $1201-$1600 42%

    $1601-$1900 45%

    $1901-$2100 50%

    $2101 and up 60%

    In Blvd the commission is based on one % only. In Blvd if an employee…

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. Need additional appointment metrics found in the classic Appointment Metric reports, ideally:

    • New Clients (Requested)
    • New Clients (Non-Requested)

    As well as Return Clients (Requested)

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. instead of having the 4/6/8 week button from todays date, it would be nice if it went from where you are on the calendar. So if a client likes to book for every 4 weeks and go every 4 weeks from that date and not just from todays date. The calendar would jump to every 4/6/8 weeks from any date.

    10 votes

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  11. I do not think the reviews are being used because 'tell us how we did' is not a strong call to action. As a customer I would not even know your requesting a review. It needs to stand out as a request. People pay extra for this feature alone so making this the best it can be is important.

    10 votes

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  12. Allowing clients to be able to book out multiple appointments ahead of time without starting all over again. This was actually suggested by a client who is older and prefers to schedule appointments ahead of time online. She found it frustrating that she had to completely start over for each appointment when they all were the same thing over and over again. A feature where you could duplicate your last appointment or booking's services again so you can just skip to scheduling would be pretty helpful.

    10 votes

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    1 comment  ·  Admin →
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  13. A lot of clients put dummy credit cards on file. Only allow CC that are able to be processed for the full amount.

    10 votes

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  14. Option to disable confirmation emails from being sent to client to be able to send our own until we can customize the email with Boulevard

    10 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. we should be able to click the client's name and view their profile from the waitlist.

    10 votes

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  16. When stylists are busy working on clients & reception staff is busy, it can slip through the cracks when an appointment time has changed for that day. It would be best if the system automatically notified the stylist (via text) any time there has been an adjustment to an appointment within 24 hours of the appointment time. So that would include cancellations and appointment start times.

    10 votes

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  17. Support for multi-merchant businesses to process payments for deposits and account credit in affiliation with their multi-merchant accounts i.e. have the ability to direct deposit funds to a specific merchant account rather than the general business.

    10 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. In-dashboard notification when availability is open related to waitlist date/time preference

    10 votes

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  19. Default price should allow text instead of monetary values. We use Botox Units and would like our default price to state "$13/Unit"

    10 votes

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  20. Some of our client's children use their parent's number but it's actually the parent's phone, and sometimes when the parent texts us it shows at the child's name. We're using the client tags as a small work around - marking children's, spouse's, or family member's profiles just so we know to double check the phone number, but it would be great if we could set which name defaults when we're texted by the number. Also - if a client and their child are booked on the same day with the same number, we've noticed that the confirmation text doesn't remind…

    10 votes

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