5924 results found
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Beta Reports - Commission Report with Time Clock
Would like to be able to build a report that combines information from the Service, Product, and Tip commission report and Time Clock in one place
8 votes -
Prime Pricing
Prime Pricing would allow businesses to setup a series of rules that will alter the price of services based upon dates/times that the business/service provider is busy or in peak utilzation.
8 votes -
Notes should be visible in the appointment and an icon on the appointment to indicate there is a note
There is alot of booking info that needs to be relayed between the booking department and the staff. When we add notes, nobody is seeing them because they don't remember to go into the client profile to check notes. The tags don't work for extensive notes. There should be an icon on the appointment as a visible indicator there is a note on the appointment.
Booking notes as well as check out notes are often left un read and can cause the business to look bad when a client was told a note would be left for them.
There should…
8 votes -
Give clients the option to print out their online gift card purchase
I've gotten a few calls regarding clients wanting to print out their online gift card purchase so I recommend for them to email the gift card to themselves so they could print it out.
Please allow clients the option to print without having to email it to themselves as not all of them will think to do this.
8 votes -
Staff vacation/sick day report
There is no option to easily and quickly run a report and find employees sick days or days they were scheduled to work but did not. We don't have the time or resources to go through 12 months for each employee day by day or week by week.
8 votes -
apply cancellation fee as an account credit
Streamline the cancellation process and make it so the cancellation fee can be applied as an account credit without opening a new sale.
8 votes -
Combine E-Gift Cards Sold in Shopify and Boulevard
Using the Shopify gift card purchasing feature and have it assign the number within Boulevard or vice versa.
8 votes -
Retail product waitlist for items not in stock
When a client requests a product and it is not in stock, we would like a way to add them to a waitlist and alert the client this item is now available. Additionally, we would like our staff to be alerted when the product has arrived so we can directly contact those clients waiting.
8 votes -
Client's email addresses that have been receiving bouncebacks (hard) should have indicator on profile
And during checkout that the client's email address appears invalid.
Would help salons better foster better communication, so many times clients put in emails incorrectly, or we heard them wrong, or they moved on to a new email address. Unless the salon knows that an email address is invalid for some reason, we'll continue marketing, sending receipts, sending booking confirmations for no purpose and give both the client and staff a false sense that communication is happening.
8 votes -
Report Functionality
Should be able to click on client names and orders from the report and see details
8 votes -
Daily appointment count for every service provider
Add a simple count of appointment for each service provider for each day in both the desktop and mobile dashboards
8 votes -
Total Report
It would be great to be able to view all sales information on one report (i.e. Sales, Payment Method, Type, Employee Total)
8 votes -
Show Waitlist Information on guest profile
It would be great to have a way to see what a guest is on the waitlist for when looking at their profile (and in the messages sidebar). Sometimes we can see that they are on the list more than once, or they want a service we didn't realize. Or they had the service they are waiting for and we can remove them from the list.
8 votes -
Modify length of completed service to allow online booking.
Today I had a haircut booked for 1hr15min and it only took 45min to finish the whole service but after the booking was paid for and done I couldn't shorten the time of the completed booking. I want to allow for online bookers looking for last minute availability to be able to take the time thats shaded out by the closed booking. I can manually click and drag to create a booking in that space but if it was someone wanted to book without calling they couldn't.
8 votes -
pop up if someone overbooks
If the receptionist were to book a client when we are closed or that stylist is off, there should be a pop-up to let us know that the stylist isn't available.
8 votes -
Refund Explanation in Refund Beta Reports
When performing a refund you are required to choose a refund explanation, however this is only visible on the refund order. This should be a optional column added to the Payments and Refunds Beta report so that you could filter, sort or count how many refunds you have for "customer service" vs "defective product"
8 votes -
A new "done signing" screen for iPad
This is for clients signing on an iPad - There is a long enough of a delay from when a client signs and hits "done signing" to when it goes back to the welcome screen that there is often confusion about whether or not they hi the button. This results in them hitting it again, which does nothing to the payment process, but will create an error message on the iPad that says "something went wrong." This will make the clients worried and creates this unnecessary dialogue where we have to explain there isn't anything wrong, etc. Could we add…
8 votes -
When client books online, running the card on file should default to the most recently input card by the client or the one that works
Expired cards should not be automatically used, wasting checkout time. Also redundant cards should better be merged than shown as multiple entries for same card.
8 votes -
Filters for Calendar view such as "show new clients" "show unconfirmed appts" "show unrequested appts"...
..."show appointments booked more than [custom] hours ago" "show appts with no phone number" "show appts with no email" "show appts that have not prepaid" "show appts that have future booking" "show appts that were booked by [staff member]"
Super useful for managers to be aware of things and not manually sift through visual data.
More advanced filters that would require limited about of machine learning would be:
"show appts with no show likeliness w/ [reason]" [reason]:no showed before; usually confirms
"show appts that should be booked at a different time in order to optimize revenue generation w/ [reason]" [reason]:…8 votes -
Require clients to prepay and add gratuity or have a self checkout for clients
When clients book online they don't always add gratuity, so we still need to check them out when they are through. It should be required for them to add gratuity or they can click no gratuity but note that they will have to leave it in cash or not at all. We are trying to be hands free and it has been impossible. They should also be an option to tip assistants when they are booking. If this can't be done, we would love a checkout station for clients where they do not need assistance to checkout. I've asked about…
8 votes
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