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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7020 results found

  1. when a guest books online it should ask for phone number or email and it will show if that guest already has an existing profile, so as not to create multiple accounts in database. there for saving all info and confusion

    9 votes
    How important is this to you?
  2. Gift Cards should be stored on the recipients file, not the purchasers. Would make finding them a lot simpler! Also should have to/from.

    9 votes
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  3. For client feedback text/email option allow it to be customized to link to our business page or google review.

    9 votes
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  4. Need to autosave messages in the type box or in a drafts box -as leaving the page to check someone out and then coming back to a long message being gone is so frustrating.

    9 votes
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  5. We are an IV hydration and wellness center so it would be nice if vital signs were able to be put in automatically. Height and weight with BMI calculation is important because we also do medical weightloss. This is very important to have the BMI calculated for us.

    9 votes
    1 comment  ·  Admin →
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  6. add a feature to allow prices to be set on the backend but hidden from clients during booking? Right now, we set prices to $0 to prevent price shopping, but this requires staff to manually enter the price at checkout. A solution where staff see the correct price while clients see a placeholder (e.g., “Pricing Provided at Appointment”) would save time, reduce errors, and discourage price-sensitive browsing.

    9 votes
    How important is this to you?
  7. It would be great if clients were able to purchase packages through boulevard and split their payment over 2, 3 or 4 month installments. Only current option is to create a membership plan and schedule a cancellation

    9 votes
    1 comment  ·  Admin →
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  8. allow client notes to be edited instead of copy/paste and delete old note

    9 votes
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  9. Add integration capabilities with Rupa Labs to streamline lab test ordering and results management. This integration would allow healthcare providers using Boulevard to:

    • Seamlessly order lab tests directly through the Boulevard platform
    • Automatically receive and store lab results in patient profiles
    • Track pending lab orders and results
    • Send automated notifications to patients about lab results

    This integration would enhance Boulevard's functionality for medical spas and healthcare providers while providing a more streamlined experience for both practitioners and patients.

    9 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  10. being able to add an attachment to send to the client in messages to send the pre care instructions before their scheduled apt

    9 votes
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  11. Add a built-in installment payment feature for service packages. This feature should allow clients to pay in multiple installments without needing third-party financing solutions like Cherry or Affirm. Similar to Zenoti, the feature would enable salons/spas to configure up to four scheduled payments, with each installment automatically charged to the client's saved card on file. This streamlined solution provides flexibility for clients, improves cash flow for the business, and enhances the overall customer experience by eliminating the need for external (and expensive) financing apps.

    9 votes
    How important is this to you?
  12. allow packages to be able to connect to inventory. Over half of our packages are items we need taken from inventory, would be convenient to be able to create a pack that connects to products and not just services. this would eliminate having to create a offer, and letting the package be a specific price.

    9 votes
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  13. format the hourly employees clocked hours with their pay structure for faster and easier payroll reports

    9 votes
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  14. No more vouchers on sales totals - vouchers are now confusing at check out as well

    9 votes
    1 comment  ·  Admin →
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  15. Whenever you hit select time on calendar, resources are not being applied. It would be great if it still pulled resources when booking that way. It should also notify you if you are overlapping resources to confirm if you want to do that.

    9 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  16. Please please please please create a way to sort offers or put them in folders or something. It's absolute insanity after awhile with discount codes, influencer codes, adjustment codes... and it only sorts by recency. Sorting first, searching second (though that can be handled by a good ol' CTRL + F)

    9 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  17. 9 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  18. As the owner I would like the option to see all booking notifications/reschedules/cancellations for all my staff, right now it is on an individual basis so I can only see my own notifications.

    9 votes
    1 comment  ·  Admin →
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  19. height and weight under demographics so a form can pull and auto populate. Also calculate BMI from height and weight.

    9 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  20. It would be very useful to send messages from clients as a text message to my phone. It is not useful that i can get a text that my client has 'arrived" but not a message that they are running late, want to cancel last minute or message me to reschedule. We are a small and busy clinic that does not sit in front of computer monitors watching for messages.

    9 votes
    Waitlisted  ·  0 comments  ·  Admin →
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