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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7196 results found

  1. 11 votes

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  2. 11 votes

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  3. would like to be able to customize the client instructions separately for the booking and reminder emails so that they get two sets of instructions.

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. 11 votes

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  5. We often have spouses or parents book appointments for other people and fill the forms out in the other person's name. We then end up with an incorrect form in their profile. It would be nice to be able to copy or move that form to another profile to keep our records matching.

    11 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  6. I can't run a visa/salon gift card unless the customer knows how much is on the card. It would be nice if Boulevard could charge a gift card then show the remaining amount due. Right now, I have to "charge partial" to a gift card and enter an exact amount. This is difficult because a lot of clients don't know their gift card balances.

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  7. We would like the option to be able to add an existing client's name to a completed sale after it's done. Sometimes our stylists ring out their guests as a walk-in and don't add the name. It makes it difficult if the client wants to see what they bought in the future, or return something later. Having the option to add the name after would be fantastic!

    11 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  8. There needs to be a description when entering products "retail", "backbar" . many vendors supply both retail and backbar. its such a hassle to pull up backbar reports.

    11 votes

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  9. It would be very helpful for the stylists at our salon to be able to see clients' preferred pronouns on the app, without having to click into the client's profile to see that information. This information is visible on the desktop calendar view, but the stylists view their schedules on their phones.

    11 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  10. Hello,

    It would be extremely helpful to both us and our clients that self book if they had the ability to check the account associated with their email to see what vouchers they had left to redeem and click through to book those items.

    On the Dashboard side through the Clients tab, it would be nice to be able to pull up a client and easily see what vouchers they have remaining as well.

    Avery

    11 votes

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  11. there needs to be a full price option to charge a no show client.
    Different salons have different cancellation policies.

    creating a product "cancellation fee" and then having to remove tax is to much extra work in order just to make one switch from 50% charge to full price charge

    11 votes

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    1 comment  ·  Admin →
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  12. When a client comes in to get a services redone/corrected by another stylist it would be nice to have the option to transfer a partial amount of the commission to the person who corrected it. I don't want to take someone's full commission for a simple fix like a toner.

    11 votes

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    1 comment  ·  Admin →
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  13. We would like our booth rental stylists to have the same capabilities as our commission stylists in gift cards and taking deposits and have those go to their own merchant accounts.

    11 votes

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  14. Current liabilities reports are a snapshot in time at the current moment, but that makes it difficult to reconcile previous time periods. Liabilities should include a date field to be able to go back and see the liabilities for Dec 31 or June 30th.

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. Currently packages are listed alphabetically but it would be great to be able to reorganize according to price or other features

    11 votes

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  16. Change color of appointment blocks with unique icons or tags depending on status ie. arrived can be highlighted green with a checkmark

    11 votes

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  17. Would love to be able to see Staff Pre-Booking Percentages on the reports. Clients booking in salon for future appointments with same stylist.

    11 votes

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  18. I think asking our clients what they would like to tip outloud puts both the receptionist and client in a weird position. We've been suggested by a few to allow discreet tipping, either on the Ipad app or through email.

    11 votes

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    1 comment  ·  Admin →
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  19. It would be nice to choose a Brand or Supplier versus having to tick lots of individual products when building a product offer.

    11 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. Would like to be able to build a report that combines information from the Service, Product, and Tip commission report and Time Clock in one place

    11 votes

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