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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7196 results found

  1. We need a way to track outstanding balance for customers on bigger packages. Some don't get approved through Cherry, etc. so we allow them make weekly payments throughout their 6-8 week package. There is a way to track customer credits but we need a way to track amount owed and ideally this would populate during checkout.

    11 votes

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  2. Location info on confirmation texts for businesses with multiple locations.

    11 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  3. Product cost to do a service. This way you can see your profit margin example : Blonding service... how much for shampoo, conditioner, backbar products, lightener

    11 votes

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  4. With previous software first time clients were flagged on the schedule each day. I appreciated this as an owner because it alerted me so I made sure to go introduce myself and chat with them for a minute and welcome them

    11 votes

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  5. Answering question in Fitzpatrick scale and obtain calculation/grade at the end. (FORM on provider side)

    11 votes

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  6. Can we have the calendar show how many weeks in the past a certain date is(-1w, -2w, etc)? I frequently have to count backwards on the calendar and that would help.

    11 votes

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  7. For instance, some days I do permanent makeup, some days I do lashes, and some days I work on management duties in my office. Currently I have to have 3 separate staff profiles for this which is confusing. It would be nice to have the option for staff/owners to clock in under specific roles instead of having to create multiple staff profiles for one person. The same applies to staff. If they are training I still need them to clock in, but I need them to clock in for training, not for services as they are paid at a different…

    11 votes

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  8. would love the flexibility to be able to customize the view and steps for booking appointments. Example:

    View 1: Select a Professional- Service - Date

    View 2: Select a Service- Date- Professional

    View 3: Select- Date - Service- Professional

    11 votes

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  9. Offer the Duo in a white color.

    11 votes

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  10. Being able to restrict service providers from viewing certain reports/limiting them to see their own metrics would be very helpful.
    For example, service providers should only be able to see their own tips/commission, and not view everyone else's.

    11 votes

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  11. Right now you can only do group checkout in front desk view, but calendar view should also have the ability to add multiple tickets into a group check out.

    11 votes

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  12. Want to be able to edit the client attached to an appointment without having to delete the appointment and rebook. too busy for the extra steps

    11 votes

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  13. Automatically syncing photos/videos sent via SMS to client profile for stylist accessibility.

    11 votes

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  14. It would be amazing if the Manager/Salon received an email notification when a client books an appointment online so whomever is managing the salon and schedule can keep on top of when an appointment is booked online when they are not currently open/at the salon with the dashboard open to see the bell notice. Currently only the provider is notified which doesn't help management with ensuring schedules are correct and all information needed from the client is collected before their appointment if client books online outside of working hours. The salon/management receives an email notification when a client cancels and…

    11 votes

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  15. I think it would be wonderful if there was a way to require a finishing service when booking online. So after the client books a Root Touch up, the next required action would be to choose a cut/style or blow dry/style.
    This would be very helpful to minimize calling guests and rescheduling because the color service they are requesting doesn't allow time for finishing and therefore doesn't fit in the slot originally requested.

    If this is already available, my apologies. :)

    11 votes

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  16. For example, have someone available for service 1 and 2 from 8-2, but after 2, only available for service 2. Also, daily capping on service time per practitioner - for example massage therapist wants to limit to 5 table hours a day.

    11 votes

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  17. Currently the note settings is over all. If a note can be added by the user, they can also edit and delete. The business wants the user to be able to add notes but not have permissions to delete or edit.

    11 votes

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  18. Automatically Apply Account Credits

    We run a salon, and while the credit button during the checkout process is visible our receptionists don't always know to click that first in the fast paced weekend, so it would be very ideal to have all deposits/account credits apply automatically during the checkout process or have a pop up asking if the credit would like to be used. Thank you

    11 votes

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  19. Ability for guests to add the service they’d like from the check-in app as a walk-in

    11 votes

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  20. Emails are not case-sensitive in any other platform that we are aware of. This, combined with allowing more than one profile to use the same email address, amounts to an enormous amount of duplicate profiles in our system.

    11 votes

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