5900 results found
-
A way to click a future day without having to scroll through all the weeks/months
Id love a way to click a future date without having to scroll through all the weeks/months to get there
9 votes -
Send 5 star ratings to the stylists
I love seeing so many glowing reviews for our staff! It is hard for me to send them individually without having to take and crop screenshots. I would love an option where stylists can see their 5 star ratings on their Performance reports
9 votes -
View transactional email copy
Ability to view transactional email copy sent to clients to use for customer service purposes
9 votes -
Vouchers should not be redeemable from "Payment Methods" tab
Also there is no viewable log of this nor is there an undo. This action causes staff to accidentally "delete" vouchers leading to issues with no possible way to undo without workaround nor a way to audit the mistake.
Payment method tab should show "delete" instead of redeem.History of client should show history of this type of redemption or delete.
At current there is no way to see this action.
Causes salons to essentially rip off service providers without intending to do so.
Also without it being logged, no way to refer to database to understand when client came…
9 votes -
Customizable report for management of stylist
Would love to have a report/folder of all stylist information including late cancelations, adjustment services, complaints, poor yelp reviews and ability to upload documents to a stylist account so all information is on one system!
9 votes -
Have the ability to have client's update their account details from iPad
Have the ability to show the client account details on the iPad during the checkout process so we can ask if their account info (phone number & email are up to date) and have the ability to add their email for marketing purposes.
9 votes -
Fix the misinformation message to clients who are adding themselves to waitlist
When a client adds themselves to the waitlist, the message says that their card will be charged. This is not true it just asks for a credit card to hold the appointment. We have a lot of very confused clients regarding this message who think they are due a refund.
9 votes -
"Last Changed By" Records for Internal Settings
We have multiple people who have access to change service, product and staff settings. It's nice to see which user last changed a record and when so that we can follow up with the person. I have no idea who is making changes to our services and have no way of knowing to address it with them. Here is a picture of what we had in Millennium:
9 votes -
Report that shows all times a price was adjusted, by whom, how much, when, and for what service; with whom.
Many purposes, but mostly to find mistakes, secondly to catch problems, thirdly to find where more training is needed, fourthly to realize what must be slipping through the cracks
9 votes -
We need a column on the client lists that shows their upcoming appointments: date & type of appointment.
There needs to be a column under the CLIENT LIST that shows the client's upcoming appointment. It needs to show the date of the next appointment (MOST IMPORTANT) and also the type of appointment. This will help with winback campaigns and with reaching out to overdue clients.
It would also be very beneficial to be able to have the option to exclude anyone from the list that already has an appointment on the books when looking at the 1-3 month, 3-6 month and 6+ month lists.
Please update this asap. It would be so, so helpful!
9 votes -
For the waiting list Parameters would be helpful to select times and days client is available...
...plus to view notes on list without having to go into & to see next to client name their tags. This is necessary in order to contact clients more quickly and for dates & times that work for them. Seeing client tags next to their name will also be informative for us internally so we reach out to particular clients first.
9 votes -
Under Manage --> Schedule - Make the dates at the top static so when scrolling through employees, the dates are still visible at the top
So we aren't guessing as to the date for employees that are below the scroll
9 votes -
Ability to customize receipt e-mails
Would like to be able to change the banner to a different color or image.
Customize the copy on the e-mail and add or remove the Book Next Appointment button - specifically would be helpful for salons that don't offer online booking
9 votes -
promotion reporting
Need a very specific report that they can look at daily to check all of the apply special codes/promo codes that were used. Right now they can easily open this type of report within Booker to see a breakdown of each code, how many times it was use and the dollar amount that was discounted. When they click on each individual special it will open to a breakdown of all the clients that used that specific promo. If they wanted to dig further they could then look at the specific client and it would open up their invoice.
This helps…9 votes -
Package Services Loaded onto a Physical Card to be Gifted
Package Services to be loaded onto a physical card with a serial number. The clients like to leave with something physical to gift. The code on the card can be added or scanned just like a gift card. "Enter or scan package code" possibly under the gift card section at checkout, then those services can be loaded from the package entered to be bought. When the client presents the card or calls to book their services, it can be looked up to see the remaining services they have with the package they bought or were gifted. When the package service…
8 votes -
add "reason for change/cancellation" when clients self-cancel or self-reschedule
currently we can only note this if the provider cancels for the client, but we want to know why clients change their appts when they change it on their own
8 votes -
Client reschedule notification
Can you add the notification option if a client reschedules also. It would be helpful to know real time about an opening in the books for the stylists so it can be shared on social media
8 votes -
expiration alert for forms
such as GFE/medical history form
8 votes -
Itemize account credits
Display an itemized list of each account credit added under payment history with the reason for easier tracking rather than just one arbitrary lump sum.
8 votes -
Easily View Prices in System - Allow CSV export of all Services, Packages and Retail Products
It is crucial to easily view pricing in the system and export a CSV of all services, packages, and retail products for checking and updating prices easily and efficiently.
8 votes
- Don't see your idea?