5906 results found
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Allowing for Multiple Appointment Booking
Allowing clients to be able to book out multiple appointments ahead of time without starting all over again. This was actually suggested by a client who is older and prefers to schedule appointments ahead of time online. She found it frustrating that she had to completely start over for each appointment when they all were the same thing over and over again. A feature where you could duplicate your last appointment or booking's services again so you can just skip to scheduling would be pretty helpful.
9 votes -
The ability to see what voucher was used for the service perform
Currently, once you redeem a voucher, it disappears from payment methods and under history it just shows $0.00 for the service. Having a membership based business, it is a headache to identify how many vouchers was used from which month looking at the history. Maybe have a Redeemed Voucher section?
9 votes -
Bigger "TODAY" button
When booking appointments through the calendar, its important to make sure you're on the right day, it would be nice if the "today" button was brighter, bigger & more centered or near the calendar section to make sure you're on the right day.
9 votes -
Historical Liabilities reports
Current liabilities reports are a snapshot in time at the current moment, but that makes it difficult to reconcile previous time periods. Liabilities should include a date field to be able to go back and see the liabilities for Dec 31 or June 30th.
9 votes -
Only allow valid credit cards
A lot of clients put dummy credit cards on file. Only allow CC that are able to be processed for the full amount.
9 votes -
Beta reports: Client address attribute in the Client Records report
Add the client street address to Client Records reports to support request for mail marketing.
9 votes -
Collect Address within Booking Widget (franchise optimization)
Collect client address in booking flow or somewhere else for business to be able to see where clientele are located and if there is opportunity to open an additional franchise nearby
9 votes -
Sort Clients by Birthday for Campaigns
Add the ability to sort/filter guests by birthday (month). So we have the ability to be able to send a Birthday Campaign through Mail Chimp.
9 votes -
Allow for membership sale AND instant redeem of voucher in appointment check out
Today we need to sell a New Product Sale first to then be able to see Redeemable vouchers on today's appointment. Ideally we should be able to check out the appointment, add a membership and redeem a voucher correctly ZEROing out the Service while retaining the Tip based on full price of service all on the appointment checkout. One step vs two steps.
9 votes -
Would be great for clients to NOT have to select a stylist and book first available or just by a time.
For new clients or clients that trust the quality of a business, they don't necessarily need a single service provider. By forcing them to select a certain staff member, we're potentially limiting their options to come in at what might be a convenient time for them. I suggest an option at the top of the staff selection bar that is "any" "pick stylist based on time selection". I do believe this will increase revenue and also lessen the barrier for a new client to come into the shop based on their own booking without worrying about who to choose.
9 votes -
Customize Stylists shown order on schedule (beyond alphabetical)
I would like to be able to order and show stylists the way I want it. Not just alphabetically.
9 votes -
Botox and filler appointments based on units vs set dollar amount
Med spas that have injectables will bill, pay commission, and track inventory based on units injected. That amount can change from appointment to appointment and will prevent a business from having 100 different botox services listed with different units. This is also beneficial for vouchers where a client can buy 100 units and use those units at different values for redemption.
9 votes -
We would REALLY love the tabs to change shade when we check them in. Thanks!
It would be easier to differentiate in a glance between those here and not here yet.
9 votes -
Rebook reminder texts with select client groups
We would like to send out group texts to clients for rebooking purposes. It would be great to be able to select a group based on their last appointment time and if they do not currently have an appointment.
9 votes -
Can we have the clients section listed in alphabetical order
It would be useful if the clients were listed in alphabetical order since we have multiple clients who share the same name. Usually when we find this occurrence we would add the last four of their phone number to their name that way we do not confuse the clients when booking or appointments or checking out in sales. We tried to go through all of clients but quickly gave up because we have 22,000 clients that we have to go through since there is no option to refine by alphabetical order. If they were alphabetized it would help us spot…
9 votes -
Multi-merchant deposit/account credit solution
Support for multi-merchant businesses to process payments for deposits and account credit in affiliation with their multi-merchant accounts i.e. have the ability to direct deposit funds to a specific merchant account rather than the general business.
9 votes -
Allow Default Price to say "Starts at X" or "Price TBD"
Default price should allow text instead of monetary values. We use Botox Units and would like our default price to state "$13/Unit"
9 votes -
Allow clients to tip discreetly
I think asking our clients what they would like to tip outloud puts both the receptionist and client in a weird position. We've been suggested by a few to allow discreet tipping, either on the Ipad app or through email.
9 votes -
9 votes
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Booking Widget Automated Messaging
The ability to have a customized message appear before the client can continue with booking. Ex: Location Policies. Client would checkmark noting they understand the policy before being able to continue.
9 votes
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