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  1. Now, clients have to dig through their email to see upcoming appointments or to cancel future appointments. It would be so much easier if this information was available to them on the website when they long it. They have to create an account anyways. Should this be available somewhere on the website?

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  2. We can see transactions on the payments processing page, but it doesn't show when payments were returned/not processed which resulted in a large lump deposit and there was no record in the dashboard

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  3. I find it hard to understand closing out. It should be once the register is closed out that is your bank deposit. Not close out the draw, and then do a payout for a deposit. Possibly a setting that says "on or off run with exsisting draw"

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  4. Because of how our services are set up, it considers our rooms (pod rooms) staff members. Because of this, when we go to view who checked out a customer, all we see is what room they were in. When we check people out we normally change the name at the top right of the checkout window, why isn't it showing that detail on the order details? Where does that information go? It lets us select our name for who is checking the person out, but it does not show that information anywhere on the order when looking back.

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  5. If I make a mistake checking someone out and I void the order the same day before closing our batch, shouldnt it reopen the order so that I can check it out properly???

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  6. Integration with sage Intacct for Accounting purposes-currently working out of zenoti and sage intacct in 2 diff screens

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  7. As business, we need the ability to decide if a voucher should be issued when a membership order is checked out

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  8. Capability to report on inventory transferred between stores

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  9. for example: if a client wants to add a custom cancellation window time from 24-to 48-hours for one service only, full brow, not all of them.

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  11. Include the order ID which the gift card was originally purchase in the Gift Card redemption report to help link back to the original sale amount

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  12. We be nice to gave a basic contact form as an option in the booking widget under "Gift Cards"

    i.e. Questions? Contact us or something like that under the gift cards. The form would include their basic info, any questions they have etc and it would populate and email to the supplied email address

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  13. I am seeing staff make their own discount reasons that match the offers available. As much as I train managers to teach staff this is the wrong way to do it, the workflow is too easy and they are never feeling like they are doing anything wrong when applying a discount. Also for reporting purposes having discounts match offers creates datasets that cannot be reconciled together unless manually tabulated outside of Boulevard.

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  14. This option for staff to elect, or for business to choose would further comply with HR guidelines regarding "work that occurs off the clock". Receiving notices of work activity that may or may not trigger an employee to do or think about work is cause for employees to have grounds to "be doing work from home".

    Employers in regions with stipulations on this should create company policy explicitly stating that notification of client booking, cancelling, rescheduling are to be accepted during work hours only. In the case that they would like real time notice of this regardless of work-state, they…

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  15. It's too tedious to look through over 50 employees' names. It will be much more convenient to type in a staff employee's name and appear to select.

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  17. This is no longer true with items that we are taking deposits that charge at confirmed booking. Should say, "Your credit card is only used to hold the appointment unless a deposit is required for the types of services you have selected. Otherwise you are only charged after the service or if your booking is subject to a cancellation policy."

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  18. This will help corporate coach their teams - compare data of a specific month from year to year. Also, help monitor and analyze trends.

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  19. Would like the ability to have store numbers show in reports without having to add it to the Location Name under the Manage > Location Details > Location Name

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  20. so we can call them and be sure they are rescheduled

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