6506 results found
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Way to disable appointment confirmations for single appointments or certain stylists or days
Example is if we have to keep appointments on a schedule to track that we need to reschedule them, but do not want the clients being told that "they are scheduled for an appoitnment" when they are NOT.
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change timezone
it would be wonderful if our clients who book online, could do so in their proper timezone instead of west coast time by default
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Technicians should not be allowed to add tags and favorite request
It is not fare when technicians can add their own request, clients should be assign fairly among the technicians! Only Front desk and manager should be allowed to add a "Request Technician" Tag
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Ipad display update
Our business just started using Boulevard and as a receptionist I noticed that the Ipad does not instruct the client when to swipe their cards. It displays a tip and signature screen, then goes back to the welcome screen when my side is asking for a card. Can this be updated to tell the clients when to swipe their cards?
Thank you!
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Allow others to clock in via other people already logged in.
It seems like a pain that each person has to login/out to clock in/out. Messes with the flow of work. They should still have to enter their password to avoid messing with each others time clock. :)
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Some type of warning when a client was marked as arrived but not checked out by end of day or within a timeframe...
Either some warning to managers or a report of problematic appointments that may have slipped through the cracks.
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Feedback on Adjusting Scheduling Order in /Owner/Services
Would be great if there was a turn all off scheduling order to clear the defaults to start fresh. The current setup would be problematic for businesses with dozens to thousands of services.
In Change Online Service Menu, perhaps changing the order of entire categories of services should be duplicated into the scheduling order portion. A branched structure of services seems more beneficial where as large portions would go one and after each other, and then granular controls of the sub branches ordering if need be.
Additionally the "flexible mode" shouldn't be a before or after, it is more logical…
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If schedules are unpublished and publlished, employee cannot clock in
Assistant who provides bookable service two days out of the week and the other three days is an hourly employee - schedule is setup as unavailable for the two days and available for the other three days. because the way that the employee's shifts are scheduled, he/she/they are unable to clock in.
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Add tag to client based on form option selection.
Make a way so that when a client selects an option such as newsletter opt-in, they are automatically tagged as such. That way you can easily filter clients with a tag who have opted into your newsletter.
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Hide old disputes
Disputes pile up and it can be really overwhelming to find what's relevant vs. what's old and no longer important. Would like a way to hide old disputes from the main view, but still find to reference
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When client sends "STOP" or "UNSUBSCRIBE" to a business, this client account should come with a warning when sending out future messages
"the client you are attempting to message has previously requested to terminate future SMS correspondence, would you like to: CONTINUE, SEND AS EMAIL INSTEAD, CALL CLIENT, CANCEL".
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Ability to tip on products via reception app
Business sells cafe items and would like to process everything through Blvd & make it easy for clients to tip on reception app.
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Unchecking "Track Inventory" should remove item from stock and reset desired quantity to zero
Unchecking the "track Inventory" box on a product does not change the inventory count for the item, nor does it change the desired quantity settings. The result is that items that are no longer desired to be tracked (typically clearanced items) will still show up in purchase orders, or on inventory count reports.
The current solution is to manually adjust inventories to zero, then change desired quantity to zero, then uncheck the box (via two different screens/interfaces). Not having bulk actions make this very time consuming to do for a whole line of products that have been discontinued.
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Bypass double transactions
If a mother/daughter come and are both members, every month the bank thinks its fraud for the transactions because its multiple charges. We charge all memberships on the same day each month and they have different memberships so they can't share one.
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More filters on Contact Center
Would love to have more folders for the text messages, such as pending, for things they don't want to close yet. They want alerts to be automatically erased once read.
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