5907 results found
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Arrival Notification to Provider Should Include Service(s)
When our service providers get a notification that their client has arrived and checked in, they would like to see "X has checked in for the following services..." so they don't have to separately check their books and see what's booked. It is a simple thing that would save extra time, and sometimes our service providers have been missing out on services because the client won't mention it to them in the chair if the provider doesn't bring it up.
9 votes -
Disable online cancellations
Ability to turn off online booking cancellations.
9 votes -
membership alerts
this would be nice in case a member is about to lose their monthly voucher the guest will get an alert, "you have X days to redeem this membership perk before it expires."
9 votes -
Hourly Rates for Services
Charging hourly rates for services and we need to have the option to indicate "/hour" in the booking widget for clients to clearly understand the number they’re looking at is the provider's hourly rate.
9 votes -
New report - Itemized Products and Services
I would love to see an itemized report for products and services, listing the order(clickable to go right to that order is needed), number, products purchased/services, guests name and service provider. And then making it customized to be able to select the whole company or just one stylist.
9 votes -
Group Checkout in CALENDAR View
Right now you can only do group checkout in front desk view, but calendar view should also have the ability to add multiple tickets into a group check out.
9 votes -
Commission Rates
We need to be able to set different commission rates on some of our services.
9 votes -
Appointment tag or flag if client has conflicting appointments
Boulevard allows clients to book conflicting appointments online (two appointments with different providers at the same time). It would be nice of these appointments received some kind of tag or flag to indicate that they conflict with each other so this can be corrected before the day of the appointment.
9 votes -
Change the color of blocked out time
Its a little confusing that blocked time is still the color of our schedule. I know its a little darker but is there any way to have it completely change colors when blocked (like brown or black)?
9 votes -
Custom KPI Reports
Ability to create in-depth reporting for KPIs & setting own KPI benchmarks (ex. client referrals, productivity, retention, reviews, % of booking as a business viewable all in 1 report)
9 votes -
Automated Membership Expiration Text
The business would like automated text to be sent to clients when the membership is about to expire.
9 votes -
Email notification when a client books online
It would be amazing if the Manager/Salon received an email notification when a client books an appointment online so whomever is managing the salon and schedule can keep on top of when an appointment is booked online when they are not currently open/at the salon with the dashboard open to see the bell notice. Currently only the provider is notified which doesn't help management with ensuring schedules are correct and all information needed from the client is collected before their appointment if client books online outside of working hours. The salon/management receives an email notification when a client cancels and…
9 votes -
appointment types should be made clearer
It would be SO much simpler if at the time of booking, either the guest or the employees can book appointment types -- so clicking New Appointment would prompt user to define whether the appointment is a request, a prebook, or a referral. Makes it easier for salon owners who track these metrics at review time as well.
9 votes -
Contact Center: Scheduled Texts
Ability to schedule texts
9 votes -
Ability to set service online booking rules
These booking rules would be like, "No highlights after 3pm", or "No haircuts on Saturdays" etc.
9 votes -
Waitlist Icon and/or Status
Ability to see if a client is on the Waitlist with an Icon and/or through their Client Profile.
9 votes -
Modifiers do not work correctly if booked at front desk.
Modifiers currently work as intended for customers booking online with Min and Max settings. They should automatically show when booking an appointment from front desk as they do for online (if a modifier exists for a service). They also do not follow ANY of the rules (at the front desk) defined by setup of a service such as Min and Max, rendering them mostly useless because of this broken cohesiveness between online and front desk booking.
9 votes -
Inventory on hand by selected dates.
Inventory on hand only allows you to see what is current. I need to see what was on hand dec 31st for taxes. I currently can't pick a range of dates to see what the inventory was during that time span.
9 votes -
Walk-ins able to book appointment via Boulevard Duo App
Ability for guests to add the service they’d like from the check-in app as a walk-in
9 votes -
Ability to automatically split tips
Have the ability to automatically split tips in the checkout window or at the end of employee's shifts.
9 votes
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