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6306 results found

  1. At times clients say they do not receive SMS from us. I do understand there sometimes is carrier blocking, but it would be nice if BLVD show

    .... showed in the messages itself as new notifications that the text wasn't received or was blocked. This would potentially allow responsible businesses to take into account that there was no receiving of the text so they could call them instead or otherwise.

    10 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  2. Disable online cancellations

    Ability to turn off online booking cancellations.

    10 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  3. Customizable Staff Privileges

    Being able to restrict service providers from viewing certain reports/limiting them to see their own metrics would be very helpful.
    For example, service providers should only be able to see their own tips/commission, and not view everyone else's.

    10 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  4. Group Checkout in CALENDAR View

    Right now you can only do group checkout in front desk view, but calendar view should also have the ability to add multiple tickets into a group check out.

    10 votes
    0 comments  ·  Admin →
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  5. Report that shows client notes & alerts

    Report that shows client notes that have been entered in the client profile.

    10 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  6. Easier to delete or hide expired offer codes

    Our offer code list gets out of hand very quickly because all offer codes ever created are listed there and not sorted in any easy-to-follow way. We need to be able to make better sense of these codes and easily delete or hide ones that are no longer in use.

    10 votes
    1 comment  ·  Admin →
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  7. Option to make CC required when booking through the dashboard.

    Ability to toggle on and off if you want a CC to be required when booking an appointment through the dashboard.

    10 votes
    0 comments  ·  Admin →
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  8. Custom KPI Reports

    Ability to create in-depth reporting for KPIs & setting own KPI benchmarks (ex. client referrals, productivity, retention, reviews, % of booking as a business viewable all in 1 report)

    10 votes
    0 comments  ·  Admin →
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  9. Text Message Capabilities

    The business would like to be able to send a clickable link through the message center.

    10 votes
    0 comments  ·  Admin →
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  10. Automatically syncing photos/videos sent via SMS to client profile for stylist accessibility.

    Automatically syncing photos/videos sent via SMS to client profile for stylist accessibility.

    10 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  11. Contact Center: Scheduled Texts

    Ability to schedule texts

    10 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  12. Have ability for dynamic promo codes in marketing emails for individual use

    Generate different discount codes in marketing emails that can only be used one time. For example, a discount code for clients on their birthday but each code is different.

    10 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  13. Walk-ins able to book appointment via Boulevard Duo App

    Ability for guests to add the service they’d like from the check-in app as a walk-in

    10 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  14. Remove case sensitivity from email addresses

    Emails are not case-sensitive in any other platform that we are aware of. This, combined with allowing more than one profile to use the same email address, amounts to an enormous amount of duplicate profiles in our system.

    10 votes
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  15. auto apply discount with offer link

    I would like to be able to send a discount link in a email or text marketing campaign that would allow the customer to click the link and then it takes them to the booking page and also auto apply's a coupon that i choose for that specific link. That way they don't have to remember a offer code, or re enter it at check out.

    10 votes
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    Waitlisted  ·  AdminJulia Egan (Product Marketing Manager, Boulevard) responded

    Hey there! While we haven't added this feature for all offers yet, we have recently added this ability for new clients to your business with our new client referral program!


    Existing clients can share their custom referral booking links with friends. When those friends go to book, a special first-visit discount is automatically applied at booking and it carries through to checkout. Learn more about the referral program here.

  16. Separate expired vouchers

    10 votes
    1 comment  ·  Admin →
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  17. Recent Cancellations feature - search date range+see if client has a future app

    10 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  18. Prevent customers from being able to double book themselves.

    10 votes
    1 comment  ·  Admin →
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  19. Improve Pricing for Marketing Suite

    10 votes
    0 comments  ·  Admin →
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  20. Changing language on booking widget for services

    10 votes
    1 comment  ·  Admin →
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