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  1. A majority of Boulevard's market demographic have business hours over weekends. It's very frustrating when something goes wrong during business hours and no one is there to help.

    10 votes

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  2. It would be helpful to display the Login Name up where the downward carrot is.

    10 votes

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  3. BUT use a recall feature telling the client; "If a cancellation occurs on this day for your preferred stylist, automatically move me over to them if it occurs in this time range".

    10 votes

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  4. notification to salon when there is an opening for a client on the cancellation list.

    10 votes

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  5. Need an easy way to transfer certain quantities between locations. For example, I have 3 Davines Conditioners that I need to transfer from location A to B.

    10 votes

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  6. In its current state, it appears that the medical director must individually click on each date to determine if there are charts requiring review or sign-off. This workflow presents a challenge. Platforms like Aesthetic Record streamline this process by enabling providers to directly send completed charts to the medical director for review, simplifying their responsibilities. Requiring the medical director to manually review each day’s records adds unnecessary complexity, particularly given the demanding schedules of both the providers and the medical director.

    To address this inefficiency, could a new feature or link be implemented that allows providers to send the providers…

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. When a client no shows, they have to submit a deposit before they can book another appointment.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Lead capture of name, phone #, and email when someone clicks the booking link but does not book. In order to accomplish this, ask for this information prior to seeing booking options.

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. There should be an easy way to standardize photo uploads. Gridlines or a template would be helpful

    9 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  10. Be able to upload a photo to the client’s chart and choose from their gallery.

    9 votes

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  11. It is incredibly inefficient to switch between Gear and Manage. A few opportunities for improvement;

    • If permissions allow, simply display all settings, even if not edit-able.

    • Add a "switch" at the top to switch between gear (Business) and manage (Location)

    • The biggest issue switching between the two is your online location is lost. So if you are in a particular service and change between gear and manage you need to locate the service from scratch, if your browsing location can be saved when switching, this would be a satisfactory temporary fix.

    • This issue is most annoying regarding products and services.

    9 votes

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  12. Be able to set perimeters for required info for when a patient is being inputted into the system such as:

    -date of birth
    -phone number
    -email
    -card on file

    -zipcode

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. The ability of putting in quotes for specific services into each client profile. Then being able to pull a report/filter for any client that was quoted that specific service for marketing purposes.

    9 votes

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  14. When a client is booking online - have their vouchers available as payment. Also, a place for a client to redeem a gift card as payment.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. Reformat the 'print' view for charts as in its current state it's essentially unusable. Also add an option to email a PDF version to the client. We use 'treatment plans' as a chart where we document the client's goals and the treatments they should be getting, along with pricing and notes. We give this to them to take home, and we need a copy for staff. We created this as a digital chart, but want a way to share it with the client that looks professional!

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  16. Need capability to be Able to see daily sales summary via mobile app

    9 votes

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  17. Can we make it a thing where the membership cancellation gets sent to the store manger s email just like appointment cancellations?

    9 votes

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  18. oftentimes clients will book appointments for their kids, spouses, parents, friends, etc. and want to pay for the service, but we don't want to put their credit card on someone else's file. right now that's our only option, or we have to book under the paying client's name (which causes confusion for service providers and makes their appointment history inaccurate), or we have to add a $0 service for the paying client just to add their name to the invoice. this is too complicated and we should be able to add a separate person as a paying client so we…

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. Would be helpful to see these notes easily without having to purposely go look for them.

    9 votes

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  20. Within staffing, have license information and expiration dates & reminders to staff when getting close to expiration.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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