6244 results found
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Ability to print client's gift card balance
Ability to print a client's remaining balance of their gift card to give to them upon checkout when redeeming a GC.
11 votes -
Mark phone number as a primary for a guest
We often have parent's phone numbers under their children in Boulevard. 99.9% of the time the system uses the child's account when we receive a text from the number. It would be nice to be able to either mark the child as a child of the parent (and pick the parent in the system) or to mark the owner of the number so all of the texts default to that person.
Having a system of parents and children would be the ideal solution, but I understand it would be harder to implement.
11 votes -
Ability to book multiple appointment for same client (not recurring) without having to search name each time
If I'm booking more than one appointment (but not necessarily a recurring), I have to SEARCH on the client name each time and select. It would be great if the system remembered or asked if I wanted to book ANOTHER appointment for same client.
11 votes -
Service providers should have the ability to get notified when the front desk cancels an appointment
At the moment service providers only get notified when the client self-cancels their appointment. They should also have the ability to set their notifications preferences so they get notified when an appointment gets cancelled at the front desk as well.
11 votes -
Icon or Notification when people add a note to their appointment
We are having clients add notes to their appointments when booking. For example, "Can I gift this to a friend?" or "I would like to add something else onto this appointment", etc. It would be great if a notification or icon appeared next to clients who fill this field out online since it is an option online.
11 votes -
Accurate Revenue Daily Summary Reporting
Have 'Revenue' in Daily Summary not factor in tax
11 votes -
Hoildays
Hi there,
I would love if you added holidays to the calendar so that we have a handy reminder and do not overbook on those days. Thank you!
11 votes -
Split screens or message pop-outs
Would be really convenient to be able to see the calendar view while messaging a client with an existing conversation, as it seems the pop up/minimize feature is so far for new messages only. Either that, or being able to split the screen or create some kind of tab option.
11 votes -
Be able to see each stylist price list when you hover over their name on Calender:)
First off we love Boulevard and we love that you have this idea section to add to. We were with booker by mindbody and not a fan but one thing that was nice about it was on the calender page if you hovered over a stylist their services and price list would appear making it easy to help book a client over the phone or in person. Hope to see this added someday! Thank you!
11 votes -
multiple emails
It would be awesome to have the option to add multiple emails to a client profile. A lot of our clients are business owners, hence have multiple addresses. When they are booking appointments online they often create new profile because they arent sure which email was used. This would stop the cause of duplicate profiles
Thank you,
Kaitlyn
11 votes -
Ring up a walk-in or transient client for product or services without adding them into the system
It would be great if I could create a 'New Sale' without adding the client info into the system. We have alot of walkin's from nearby hotels that we would prefer are left out of metric reports since they will not be returning to the business. In our former software the option in the register was 'Anonymous Male' 'Anonymous Female'
11 votes -
Make name fields auto capitalize
It would be great to be consistent across the board and make the fields for first name and last name generate a capital letter when entered. Thank you!
11 votes -
Better handling of clients that share a phone number such as families
At current the contact center potentially can make a mess of things with confirmations if clients A and children B and spouse C use all A's number and an appt is cancelled, or confirmed. Then the system will potentially do actions for the wrong account or appt.
11 votes -
Notes visible within a blocked time
Looking to add notes inside the blocked section of the calendar and to be able to see those notes right on the main screen of the calendar instead of clicking into it.
11 votes -
To be able to see the price of the service when booking a new appointment and after it is on the calendar.
This is important especially for new hires, but for all staff. It's easier to see the pricing on the calendar for booked appointments and also to see pricing when they are booking a new appointment, in order to let the client know the price without fumbling.
11 votes -
Show last edit from editor
When other accounts are editing the appointment, we should be able to see who was the last to edit.
11 votes -
Adding clients to the wait list
When booking clients on the wait list, there should be a way to add a client to mulitple dates rather than just one and having to go back in and add them again to the other date they asked for. For example add 'Jane Doe to the wait list for the date between 3/1 and 3/10' rather than having to go in and add her 10 times.
11 votes -
Restrict service providers from adding timeblocks to their own schedule
Have a separate privilege group to allow access to timeblocks
11 votes -
Privilege Group Access to edit closed orders
Not being able to edit tickets once the sale is pushed through is becoming a major issue for us. Mistakes happen or when new staff are at the front, it's hard to fix or we don't have access to fix it. Understand why not everyone should be able to edit tickets, but there should be a way to override or enter an admin code to allow us to edit these mistakes
11 votes -
alert the provider when clients reschedule
Providers get notified when clients book, but not when they just reschedule their appointment. It'd be helpful to get a notification.
10 votes
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