5907 results found
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Customize client accomodations in the client profile
Would love the ability to add client accommodations in the "accommodations" tab in the client profile versus only being able to set it when booking.
9 votes -
Pop up window for applying account credit
When checking out a client who has an account credit it makes sense to have a pop up window or some prompt asking if we would like to use the account credit.
9 votes -
Ongoing demo account for training
Requesting for an ongoing demo account for training purposes as we are constantly hiring.
9 votes -
Client can cancel within online booking
client facing side of boulevard so the client can cancel within their account. many complain about it by email. hard to keep track of.
9 votes -
Outgoing Text Using Business Phone Number
Our clients are going to be confused now receiving text messages from a random number versus our actual salon number.
9 votes -
Make adding inventory quantities easier
Why doesn't it allow us to immediately add the quantity of the the new item while entering all the other info. It becomes a lengthy process to leave that screen completely just to add the quantity.
9 votes -
Waitlist history
Would love to look back on waitlist appointments that were not added to the calendar in order to understand what we are turning away
9 votes -
Apply the offer to only one service and not each individual service.
Right now, offers are added to every single service in one appointment.
9 votes -
Reputation management
Automatic updates. Your dashboard is updated as new reviews appear. Read customers' comments and see which review sites you're being rated on the most.
Customizable alerts. Set up email and text message alerts for location staff so your team can respond directly to customer issues
Get full coverage. See which sites are naturally getting good reviews and which you might want to drive clients to so you can ensure a strong number of positive ratings across all channels
9 votes -
Revenue Per Hour Report
A report that can show the dollars made per hour. They are looking for it to show the busiest/most lucrative time of day without having to view from the calendar view. Or a report that would separated per service provider to see if on average, their mornings vs evenings are busier.
9 votes -
Hot Keys
Requesting to have hot keys for switching between tabs. Wanting to switch between front desk, calendar, and reports.
9 votes -
Notifying stylist of change
Notifying the stylist if an appt is moved to a different time
9 votes -
Beta Reports Need to have Method of Payment Filter
I would like to see the method of payment used by clients as an option for filtering on the Beta reports
9 votes -
Auto tag client who no-showed last appointment so salons have a visual and obvious indicator of extremely important recent history.
This tag would exist for the client and be cleared the next attended appointment. Usefulness includes
- Charging them their no show fee the next visit in the case they didn't have a card on file.
- Giving staff an extra chance at noticing the higher likelihood of a no show and preparing a more robust appointment confirmation and reminder (manual) practice with this particular client.
9 votes -
Online Booking - Client Password (Mandatory)
This account is asking to have the password option mandatory for all clients when booking online. They are looking for the optional choice to go away.
9 votes -
Client facing app for touchless check-in
Having a reception app for clients so they can check in when they arrive at the salon in the event we don't have front desk staff (to cut down on people in the salon) and to limit people all touching the same iPad & stylists needing to remember/take time to clean the screen.
9 votes -
Ability to book multiple appointment for same client (not recurring) without having to search name each time
If I'm booking more than one appointment (but not necessarily a recurring), I have to SEARCH on the client name each time and select. It would be great if the system remembered or asked if I wanted to book ANOTHER appointment for same client.
9 votes -
A way to click a future day without having to scroll through all the weeks/months
Id love a way to click a future date without having to scroll through all the weeks/months to get there
9 votes -
Send 5 star ratings to the stylists
I love seeing so many glowing reviews for our staff! It is hard for me to send them individually without having to take and crop screenshots. I would love an option where stylists can see their 5 star ratings on their Performance reports
9 votes -
View transactional email copy
Ability to view transactional email copy sent to clients to use for customer service purposes
9 votes
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