5872 results found
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3 votes
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When removing a service in the checkout for a merged appointment, the appointment removed shouldn't disappear
When you remove a service from a merged appointment during check out, it erases the entire appointment. When removing an appointment, it should just unmerge itself and not delete the appointment.
5 votes -
Reaction for "Save All" button when updating product quantities in Manage tab.
Right now the "Save All" button for when you update product quantities does not "react" like it has saved anything even though it does. See video below!
2 votes -
For staff that work in 2 locations, show the appointments on both calendars
So the staff member isn't constantly toggling, they can see all their appointments in one location
2 votes -
Bookings of x number will trigger alert to desired email address and auto-select service
Group bookings are a large part of our business and when there are 8 or more in one group booking, we need to be alerted on a specific email to provide VIP service when they make any updates to their appointment and upon arrival.
Additionally, when they add their 8th appointment, the client should be only allowed to book a luxe service - that is also bookable online, but generally it's easier to handle manually.
1 vote -
Deactivating service provider's ability to access dashboard
Deactivated service providers are still able to access the dashboard
3 votes -
Having a price/discount breakdown in the Client history
Being able to view sale details (price and discounts used) in the Client History without having to go into the appointment details. Vagaro had a way to view everything at once
3 votes -
Live notes in the staff app
Having a live space to leave notes on the client without having to click into a separate area
3 votes -
Date range filter for Sales: Orders & Payments
In the Sales tab, we would like the open to filter by date in the Orders and Payments pages.
8 votes -
Report on vacation and sick leave for service providers
Report showing total vacation and sick days taken by staff
Could be synced with time blocks on calendar
15 votes -
Custom Cancellation Window
Need the ability to control the window for online cancellations by clients - 24 hours is much too far in advance for a barbershop environment, we would like clients to be able to cancel their own appointments up to 3 hours prior to appointment.
2 votes -
Editing blocked time
More options for editing blocks on calendars/schedules.
- Need the ability to update the times for ALL recurring blocks and appointments in a series as opposed to having to delete and rebook all of them.
- Add a "daily" reoccurrence option for blocks
- Add an option to handle recurring appts or blocks that are, for example, "every 3rd Friday of the month"
15 votes -
Credit Card Authorization
There doesn't seem to be a authorization for CC when we put them on file, we can store an invalid/expired/duplicate cards on file. So we would like a feature that lets us know that the card we are taking over the phone is valid for cancellation fee's etc.
21 votes -
Membership Cancellation Reasons
Create a required drop down on the dashboard so when a member cancels, a required reason field should be filled out before the cancellation is processed. This feature should also be able to be exported under the member reporting feature so we can analyze on churn.
10 votes -
Including brand names for products automatically
A lot of products have similar names - moisturizing shampoo, etc. Would be a time saver if the brand names were automatically pulled in so that when we are adding a product to a ticket we will automatically know its the right one!
Would also cut down on us having to type it into the product name
2 votes -
Add Column for "Cash" to Sales Summary Report
Add Column or filter feature for "Cash" to Sales Summary Report under specific service catergories.
4 votes -
Notification for ratings left on external social sites
When a client leaves a 4-5 star rating, we want to be alerted that the link to leave a review on Yelp, Google or Facebook has been clicked so we can see if that client has left a positive review there.
Ideally, we would be able to see the preview or be linked to their review on these social sites.
7 votes -
Separating out Memberships from Product List
Memberships should live in the Memberships section of the Manage Business Tab and Manage Location so that there is information solely on products in the Products tab and memberships can be built and viewed in the Memberships tab.
144 votes -
Custom Date Range filter for client contact list.
Custom contact list for clients who received service on a specific day.
3 votes -
Staff Performance Report: Utilization Percentage
Currently, the "Hours scheduled" are not set up to reflect the time clock so it would help to be able to see the time that the staff member actually worked vs. the number of hours scheduled.
So many of our artists call out or will ask to come in late or will leave early if they finish early, and this, summed up across all artists over the course of an entire week, can greatly impact our artist utilization to be far off.
4 votes
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