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6299 results found

  1. Follow up Alerts

    An an alert that would remind a staff member to call or followup with a client a week or so later to check in.

    6 votes
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  2. Open Search when rescheduling a ticket

    Please provide a business level setting to require the reschedule button to bring up the appointment search. By using the calendar you are bypassing many of the safety features of Boulevard (resources, service limitations, etc...) it forces the front desk to know all of those limitations rather than having the software do it for them.

    1 vote
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  3. Discounted Gift Card Report

    Includes:

    • Discount Amount or Percentage
    • Gift Card Purchase Amount
    • Discount of the Gift Card Purchase
    • Transaction made

    For example: $25 gift card purchase amount, with a 20% off discount. Used the gift card to purchase a tumbler (retail price is $22.99), including $1.93 in tax which comes out to $24.92. They made a profit of $18.07.

    8 votes
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  4. Appointment Status Report with Client Names

    Apppintment status report for canceles, rescheudles, confirmed, unconfirmed that has the client name

    3 votes
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  5. A link to sell Products / Services not available publicly (online)

    A service and/or product would have a "link to product/service" available for circulation to a client. It would particularly be helpful for anything that isn't offered publicly on our site or as a quicker way to get client to checkout for one item.

    (Similar to a feature available in mindbody)

    1 vote
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  6. Offers - Regardless if the "redeemable on all services" and "redeemable on all products" are turned on before or after an order was created

    Regardless if the "redeemable on all services" and "redeemable on all products" are turned on before or after an order was created, clients should be able to apply a discount at the checkout window.

    2 votes
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  7. Add Discount or Offer Should be Available within Edit Appointment

    Currently we can only add offers at checkout and during self-booking

    10 votes
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  8. Multi-location personal calendar sync

    Ability to specify one or more specific locations to sync to a personal calendar such as gcal or ical

    5 votes
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  9. Ability to print client's gift card balance

    Ability to print a client's remaining balance of their gift card to give to them upon checkout when redeeming a GC.

    11 votes
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  10. Filters for Calendar view such as "show new clients" "show unconfirmed appts" "show unrequested appts"...

    ..."show appointments booked more than [custom] hours ago" "show appts with no phone number" "show appts with no email" "show appts that have not prepaid" "show appts that have future booking" "show appts that were booked by [staff member]"

    Super useful for managers to be aware of things and not manually sift through visual data.

    More advanced filters that would require limited about of machine learning would be:
    "show appts with no show likeliness w/ [reason]" [reason]:no showed before; usually confirms
    "show appts that should be booked at a different time in order to optimize revenue generation w/ [reason]" [reason]:…

    8 votes
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  11. Customize Service Provider Priority in Online Booking

    "Customizing and optimizing first available - we would like new clients or those who don't have a preference in stylists to be placed with our [newer] stylists with the least filled book."

    62 votes
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  12. Record of ALL Appointments, kept, missed, &/or moved/rescheduled

    It would be great to have a record of all appointments even if they are rescheduled on our or their end. This could be done by keeping a record of alerts, reminders, and other messages sent to the client in the "messages" section of the clients record.

    40 votes
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  13. Online booking links per location

    Ability to direct clients to individual location links

    7 votes
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  14. Custom Online Booking Links per Service

    On our own website's menu, we give full on descriptions with images of the service with "book now" buttons. We would like to have custom online booking links per service so that if someone is looking at a particular service on our own website, they can click "book now" and it takes them to Boulevard's online booking screen with the service pre-selected where they can choose their stylist and continue through the online booking process.

    17 votes
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  15. Add more info on the order popup from the frontdesk/calendar

    If more information was presented on the popup for appts (and maybe only completed ones) then you wouldnt even have to go to the order to review for certain things.

    I would add a line item price next to each name (so one new column) and then show the gratuity on completed orders. Then you could quicky review a whole days orders without actually having to leave the calendar or frnot desk view.

    Another option would be having the "view order" go to a slide out, always on top screen like the new appointments/checkout. And i would reiterate my suggestion…

    3 votes
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  16. Allow Ctrl+Clicks of view orders and other dashboard buttons to open in a new tab.

    When reviewing orders from the front desk or calendar, if you hit view order it goes to the order, then the only thing you can do is go "back to orders" which is just the master list and not where you came from.

    I have to then select the date and screen again. If ctrl+clicks were working on those buttons I could at least keep my place when navigating. (and for instance, ctrl+clicks work on the Front Desk, Calendar, Messages, etc top menu items)

    3 votes
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  17. Better price tracking on receipts and more info on orders - addon prices arent shown

    I just noticed that on the receipts it doesnt show the addons nor the addon prices.

    This makes it hard both for the client to keep track of what they paid for as well as for internal auditing on receipts. If a price is overridden of an addon. for instance a nail design addon changes price, it does not show the addon price, doesnt show anywhere for tracking that the price was changed.

    A client could look back at a service receipt and see a service which is higher priced than the menu and think they got overcharged.

    Also we…

    5 votes
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  18. Gratuity accepting, gratuity percents, online booking lead times and other options being site-specific

    So that businesses can differentiate their locations' set up. It might not make sense for all locations in a chain to have the same lead times, tipping set up, tipping amounts. The ability to customize this per location would likely greatly benefit each location. This privilege could remain in admin level somehow to avoid location managers playing too much with the settings that could easily have large repercussions for service providers.

    2 votes
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  19. Zoomed out view for 5-minute intervals

    When we switch from 15-min to 5-min intervals on the Calendar view, the view is too zoomed in. We would like to drag and drop the appointment into a 5-min interval with the 15-min default view.

    2 votes
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  20. Customize add-ons with tags and/or colored icons

    Customize add-ons with tags and/or colored icons on Calendar view to indicate add-ons without clicking into appointment block

    4 votes
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