5872 results found
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Rename Manage tab at the top to be Locations
Having two manage pages is confusing when trying to explain to someone where things are located. Would be easier to have one "Manage" page and a "Location" page.
Have to direct them by telling them to use the gear icon in the top right of the page to get to the Manage Business page, Not to click on Manage at the top which would take them to the manage location page.. they still get confused.
2 votes -
Assistant scheduling under main service provider's schedules
We would the ability to create a second column for staff members so that their assistants can take on some of their clients for specific services.
Example: a client books their single process color with the service provider listed online, but on the back-end, the assistant would perform the actual service.
5 votes -
Custom client cancellation amounts
When a client late cancels or no-shows, BLVD defaults to 50% of the service amount, but we would like to make this percentage customizable to reflect what is on our website. We are doubling the service amount by adjusting the price, but it is a manual process we would like to automate
7 votes -
Block clients from booking with specific service provider
Some service providers prefer not to provide services for specific clients, but they are welcome to book with others. If there was a block function, we would not have to manually change appointment times/dates on other schedules.
79 votes -
Report to indicate what discounts are being used.
Very useful to show a report over a time range of what promos or discount codes were used. This can help a business determine if their running promotions are having traction, also used to audit whether the discounts are being used properly.
4 votes -
Service sequencing/priorty
there needs to be a way for certain services to be scheduled before others. For example: color should almost always be booked before cuts. Currently the services just bounce to the first available regardless of time or sequence.
3 votes -
2 votes
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Link of dates and times within messages to the corresponding date/time in the calendar view
We communicate with clients via messages as much as possible rather than using the spa phone to text. When communicating about booking dates and times that we are offering them based on their preferences, it would be great to click on those to take us directly to that spot on the calendar as a shortcut for booking or searching alternatives. Quicker navigation.
2 votes -
Allergy content from Client Profile -> History to show on the quick view of the appointment on Front Desk
This would allow the aestheticians to see all potential allergic interactions with product on the client ticket quick view on the ticket. It's quick access. I hope that made sense!
3 votes -
Auto-toggling all services on so services can be toggled off
Currently, all services need to be assigned one by one even when the service category is toggled on. Instead of all of them being toggled off at the start, it would make things easier to have them auto-toggled on and admin can toggle off the ones that don't apply.
5 votes -
Multiple appointment cancellations
When cancelling multiple appointments from the client profile - currently I can only cancel one at a time. After each cancellation, i'm returned to the Front Desk. Is there an option to revert back to the client profile so I don't have to search the client again and repeat the whole process?
2 votes -
Under Manage --> Schedule - Make the dates at the top static so when scrolling through employees, the dates are still visible at the top
So we aren't guessing as to the date for employees that are below the scroll
9 votes -
Create a Suspended membership status
Ability to apply a Suspended membership status to indicate Past Due member but prevent from continually attempting to charge cards.
6 votes -
Add a "Paused" status into Membership report
Incorporate status of Paused into Memberships report rather that Active.
5 votes -
Ability to automatically send reports
Ability to specify automated sends of reports i.e. owners/managers receive weekly sales report
74 votes -
Scheduling Alert
This feature used to tell who made the alert and that would be really helpful to have back
20 votes -
Ticket for only a tip
We have clients that have comped services or services that are provided by the studios and they want to add a tip to the ticket, but there's no way to just tip the service provider without making a second appointment or leaving the ticket open which can impact reporting. Need a way for a client to just leave a tip for the stylist without any other transaction
11 votes -
Stylist Specific Client Lists
Stylists should only have access to client information for clients that have had an appointment with them
6 votes -
Assistant Privileges
Need Assistants to have access to one or two stylists schedules and those stylist client names, but no other client information. Don't want them to see the full schedule/calendar, they just need to know the schedules of the stylists they're assisting
3 votes -
Report Functionality
Should be able to click on client names and orders from the report and see details
8 votes
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