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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7186 results found

  1. 1 vote

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  2. 4 votes

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  3. 3 votes

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  4. 4 votes

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    1 comment  ·  Admin →
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  5. Right now once you get to 25 notifications, that is all you see. I would love the option to see more than 25 notifications in the alert area.

    1 vote

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  6. 1 vote

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  7. 1 vote

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  8. 3 votes

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  9. When you are editing resource/room assignments, it would be great to just drag and drop without a confirmation message request to client. I understand the need to send edit on STAFF, but not on room assignment.

    7 votes

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    1 comment  ·  Admin →
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  10. Confirmation emails to include the service provider's name. This will help us prevent last-minute confusion or cancellations for clients who intended to book with another provider, or a provider of a certain gender.

    1 vote

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  11. I am trying to run a promo for our new employees and I think it would be helpful to an option to have an offer code for specific employees.

    21 votes

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  12. It would be very helpful if order notes could be added during checkout instead of after. It would help speed up checkout time.

    9 votes

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  13. We have some offers for customers, friends and family, and employees. We have some offer codes set to auto apply. When our front desk checks out an employee for example the system allows offers to be stacked. There should be an option under each offer to allow or not allow offers to be stackable.

    13 votes

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  14. If on different timezones, would make sense to have range spanning first time zone but keep red-line of "now" correct across all locations.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. I think that the ability to cancel appointments, sending the cancelation text and still seeing the appointment in the schedule will encourage the use of the text.

    4 votes

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  16. Today I had a haircut booked for 1hr15min and it only took 45min to finish the whole service but after the booking was paid for and done I couldn't shorten the time of the completed booking. I want to allow for online bookers looking for last minute availability to be able to take the time thats shaded out by the closed booking. I can manually click and drag to create a booking in that space but if it was someone wanted to book without calling they couldn't.

    8 votes

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  17. When an employee is deactivated, their schedule should remain visible for dates in the past. It is hard to know what happened in the past when old employees are no longer on the schedule. all dates prior to their deactivation should stay visible on the calendar (or at least have an option for them to be shown)

    5 votes

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  18. Some barbers are not getting texts or notifications once clients check in until 10-15 minutes later... This causes barbers to fall behind if SC is busy and unaware that the barber didn't get the notification.

    1 vote

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  19. When a client sends gift card to the wrong email, have the ability to correct it on our own without contacting help chat.

    2 votes

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  20. As a spa owner, I want to constantly give high end service to our clients as well as make things efficient for my front desk staff. If there was an area where we could save and easily access robe size, shoe size, drink preference and custom fields...it would elevate the clients experience as well as help me run a more efficent business. I'm sure the salon side would also benefit from other feilds and/or custom field options.

    1 vote

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