6249 results found
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"Enable" Products as a default rather than "All" - location level.
Requesting "Enabled" products at location levels visible. Currently, "all" products at location level are visible which results in each location seeing products that they do not carry. By locking this feature to "enabled", inventory becomes more seamless and clean.
2 votes -
If clients self prebook and leave a set tip, the tip deletes if appt is moved to another staff
The tip should be viewable or logged so when checking them out it doesn't make the platform seem iffy to clients who are having to repeat their tip choice. Example, books with Jeff and tips $10. Appt has to be moved for some reason over to Paul. Then at checkout, client assumes everything is squared away, but we have to reinitiate whole checkout process as if Blvd didn't record any information during their self booking process. Would be nice if it showed that $10 tip to a different staff and then asked if we'd like to adjust it to the…
3 votes -
Report that details when a report was ran, by who, and exported in what way to whom.
Want to know when certain staff are running certain reports, when certain reports are being emailed to places, when those reports are being emailed where they should or shouldn't be. Also provides a clear understanding to staff that Boulevard is tracking these things and will deter employees running detrimental reports.
2 votes -
Clients need to select preferred cards (they often have multiple) and then verify valid EACH TIME they book
Guests need to enter security code + expiration date at time of booking on the website to ensure the card on file is valid? We NEED this in order to not be chasing payments.
5 votes -
Require client to re enter expiration date and cvv during online booking
Clients are booking with expired cards/cards on file which causes issues during checkout
7 votes -
Beta Reports: Column grouping by payment method in Payments & Refunds
Ability to group columns in the Payments & Refunds report by payment method to see payments by payment method per location
4 votes -
Send images via Contact Center
Business would like the ability to send images via the Message Center, currently only support gifs
61 votes -
Disable help chat for certain privilege groups
Staff in specific privilege groups need to address their questions to managers prior to Help Chat.
3 votes -
Hiding client phone number in Contact Center
Staff privilege groups are set to hide client contact details, but staff is currently using Contact Center to alert clients that they are ready for their appointment. They will need to use the Contact Center, but the phone number needs to be removed
4 votes -
Multiple phone numbers for staff profile
Our staff uses smart watches and would like to be notified of a client's arrival on their watches, but their phone numbers linked in the employee profile is different from the one linked to their watch. In the communication preferences, we would like to specify the phone number for the alerts.
3 votes -
Notification for client arrival at front desk
When a client checks in via reception app, it notifies front desk (in addition to staff), that a client has arrived for their appointment.
8 votes -
Messages submitted when purchasing a product should be sent to business
I'm in the middle of a big push of selling memberships online – I know clients are using the "add message" feature with checkout but I believe since there's no associated appointment, that I have no way to access these messages. I'm missing the first communication (and some testimonials) from new clients!
3 votes -
Assign Stylist Intake Forms
Clients would like the ability to assign intake forms for specific stylists. For example: "We have 'new talent' in our salon and the customers of our 'new talents' have to sign apprentice forms acknowledging the discounts, etc. I know in the manage-->forms application you can add forms, etc but not assign them to specific stylists."
4 votes -
Multi-merchant deposit/account credit solution
Support for multi-merchant businesses to process payments for deposits and account credit in affiliation with their multi-merchant accounts i.e. have the ability to direct deposit funds to a specific merchant account rather than the general business.
9 votes -
Add an icon in the internal service menu indicating a service is bookable online
when drilling into a service you can turn it on/off for being bookable online but an icon would be helpful when browsing the list to see what is on/off the online menu.
4 votes -
Allow Service Option Groups to be shared across all services (toggle on, off, and add new)
It would be very helpful if when you create a Service Option group that you can use that same group on another service by toggling it on. That way if there are standard addon types that you create for Lashes, or Nails, or Pedicures, etc. You can turn on the option group for the service without having to recreate them for every service. I envision that the service option group page would just show all possible groups with a toggle on/off slider and still option to create new groups.
2 votes -
Online Booking Widget Next Available for Specific Stylist
When Fox & Jane's clients are trying to schedule an appointment online with a specific stylist, they have to scroll through each day to find the stylist's availability. F&J would like us to add a "next available appointment for X stylist" on the booking widget. See attachment for example.
11 votes -
checkbox assignable services
create checkboxes and click all assignable services and update once when onboarding a new employee
7 votes -
daily calender viewing
It would be very helpful if there was a way we could condense the viewing screen to be able to view the whole day without having to scroll up and down. It would make for faster booking and less mistakes because you could see the whole day all at once.
3 votes -
Reporting: Unpaid appointments report
Report detailing all past appointments that do not have a payment associated.
2 votes
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