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  1. Clients have been requesting the following feature where you can select a service provider and their availability at each location FIRST vs. selecting a location and date first then finding the service provider's availability.

    Would like the option for interchangeability. We have clients who have favorite artists and want to book accordingly and we have clients who want first available, so we want for both options and formats for booking.

    33 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  2. Not only will this help staff remember to clock in and out, it will provide management one of the easiest visual ways to determine when something is wrong or not going as it should be.

    1 vote

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    0 comments  ·  Admin →
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  3. 1 vote

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  4. 2 votes

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  5. It would be fantastic if there were a way to run a report for specific client/appointment tags. Example: We have a client tag that states "Stylist was late to client" I would like to run a report to see which stylists of mine are repeat offenders. Or we have a "no charge" client tag- again it would be amazing to run a report to see which clients are not being charged/ how often this takes place.

    9 votes

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  6. Does not show who did the transaction

    Also instead of "card" it should say "card swiped", "card keyed", "card on file"

    1 vote

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    0 comments  ·  Admin →
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  7. When exporting information in a PDF the type is so small it almost requires a magnifying glass to read. Need to be able to make this readable please!

    2 votes

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  8. Pop-up window appears in the checkout window to receive a discount on the day of their birthday to be applied.

    6 votes

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  9. vertical drop-downs - picks the service they want and then has the vertical dropdown - system will re-organize what they want and allow for add-on, etc.

    Needs to be able to order services as they wish.

    IE. Salt room first, the float and then last service - in any order they wish. So they can choose which service they want to go first., etc

    2 votes

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  10. More convenient and easier to keep track of/ stay on time.

    6 votes

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  11. It would save time scrolling through all of the data to have a table of the summary totals at the top for each employee. Commission summary report does not contain enough data for payroll purposes since discounting and vouchers are combined without discretion, a report showing the service commission, discounted total, voucher total for each that didn't require miles of scrolling would be great.

    4 votes

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  12. 1 vote

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  13. Different payroll options enable technicians to work toward performance metrics that will drive your business forward

    4 votes

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  14. I LOVE that the software is always growing and being packed full of new features. The more the merrier! But, many times these emails throw the salons into gossip-nados in which staff feel the features are already here. There is no warning or prep time in which my managers and myself have before staff start insinuating that we are locking things away from them or hiding functionality. This is especially difficult as the emails are written in a way that voices that the features are all available already which makes it seem only that the managers and owners aren't doing…

    2 votes

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  15. Specials, promotions, voucher services sometimes do not need pricing to be showed externally since they make no sense to the clients anyway. Should be a way to make it so that these services can only be paid for using vouchers and not case equivalents or other payment methods.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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    • Let's say a client has 5 vouchers for service X that they purchased for $1000
    • Service X costs:

    ** Stylist A, $150
    ** Stylist B, $200
    ** Stylist C, $215

    • The externally shown value should either not be viewable or an ability to show a mock amount on these services, in this case they would all show as $200 and then when rang up on the commission report they would "discount" to the proper amount which in some cases may even be POSITIVE discounting.

    Right now online booking shows the internal values which is NOT good for the clients to…

    3 votes

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  16. We don't want online booking available at some of our locations, but want prospective clients to know those locations exist when they're looking at the website to book. Would like to have the option to have that location show on the widget and when a Client clicks on the location there would be a note telling them online booking is unavailable and to please call in to book

    2 votes

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  17. Commission report access in the privilege group doesn't allow staffs access to their commission report.

    41 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  18. I have been having to go to our booking page in order see the stylist pricing for their appointment because it isn't listed in the current booking appointment view

    5 votes

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  19. Promo codes can not be applied to gift card purchases at this time. During the holidays, if someone wants to purchase a $100 gift card, they can buy it for $80 instead of the full $100.

    6 votes

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