5872 results found
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Make certain services NOT viewable in booking emails, confirmations such as "no show fee" or "late charge"
For clients that no show, we add a $10 fee to their next appointment. It would be great if there was an option to not have the booking emails show this service. It is best for business to discuss the fee with the client in person rather than them have at-home time before the appointment to get angry over.
Alternatively the ability to add a product to a scheduled service would work as well, then we would use a "no show fee" as a product instead.
1 vote -
Ability to show all (vs. all low stock)
Want the ability to add all vs low stock
1 vote -
Restrict Clock in accessibility to Restricted IP Address
Have the ability to only have staff be able to have the access to clock in through the restricted IP address to avoid accidental clock ins from home
8 votes -
Accurate Revenue Daily Summary Reporting
Have 'Revenue' in Daily Summary not factor in tax
10 votes -
Integration with Octopi
Octopi is a last minute appointment solution that gives the client a small discount and has them pay up front for the service! https://octopi.co/about
1 vote -
3 votes
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Product history and usage report
Show full history of usage by product. Need a report of usage by product that shows each date the usage has been adjusted and by how much.
13 votes -
1 vote
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Central Inventory System
inventory that a company holds in a single hub, through which it ships inventory to customers in a large area.
2 votes -
sign credit card
There is not an option to send a product-only transaction to the ipad (reception app) for client to sign. Clients have wanted to see the total and breakdown of their purchase.
3 votes -
Client review for staff before appointment
Staff needs to see client detail alerts when clients check in/during their service to serve as reminders for client preferences, product purchases/needs -- if it's not prompted, the staff won't do it
3 votes -
Phone system integration
When a client calls this would automatically bring up their client profile
2 votes -
Want reporting on individual services
Need to be able to see specifically how many of what treatment the stylists performed over a custom timeframe. Right now we can only see the total for the entire service category otherwise it takes a long time to go provider by provider to get the correct #s
12 votes -
3 votes
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Ability to alert for appointment changes/bookings for non-provider
Only appointment service providers are alerted when there are new bookings or changes to their appointments, but we want the ability for the owner/manager to also receive these alerts depending on communication preference settings.
4 votes -
Intake forms process for walk-in appointments
Ability to add intake forms that apply to all services to walk-in appointment check-in. Currently, intake forms can only be added after the appointment is on the calendar and we would like to be able to have clients fill this out while they wait for an opening.
16 votes -
Field for Employee id # at staff level
Need a field to identify employees by their employee id # to feed back to payroll (ex: first name, last name, employee ID)
3 votes -
Cancellation Reports
Able to filter cancelled appointments or cancelled new clients so we can email those clients to try to get them in again!
96 votes -
Improved shared membership functionality and better visibility into sharing member
For shared memberships, we need to present better visibility into the sharing member's actions in terms of which original member's vouchers were used, either on the order, within their client profile, or on voucher redemption reporting. Right now, when a shared member using a voucher, there is no further indication following the transaction as to where that voucher was redeemed.
5 votes -
For multi location operations, ability to give other accounts a simple "view" mode that shows them the schedule at other locations
This would allow other locations to call each other to shunt clients to alternate locations, give information to clients saying "we're unfortunately out of appointments today, but location X has a 5:30pm available and I can connect you to that location if you'd like to set up an appointment with their concierge." Also useful to create inter-salon competition and schedule envy/understanding.
I would love it if I could say to my managers, please look at the holiday hours for location X, and duplicate them for the month of december, without them having the same management level access at multiple locations.
1 vote
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