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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6446 results found

  1. Training dashboard for new hires

    We would like a training dashboard for new hires to be able to manipulate appointments/work the front desk without using the actual live dashboard.

    14 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  2. Add-on pricing details during online booking, in orders, and on receipts

    When people are booking this is one thing that comes up frequently, they select the add-ons but the price when they create the appointment is only the base service price and doesn't include the add ons or show the breakdown of pricing. Also, when looking at Orders or the receipt, it just tells you the total of the service with the add-ons. Would like a more detailed breakdown on the receipt

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  3. Adjust Gift Card balances

    partner has the ability to adjust a gift card without a transaction.

    8 votes
    0 comments  ·  Admin →
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  4. Resource schedule reporting in Staff Schedule Report

    add resources to the staff schedule report

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  5. Upload Reviews and Ratings Directly to Social Media

    6 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  6. Contact Center Notifications

    Staff will be notified when a new message comes into the message center

    78 votes
    Waitlisted  ·  10 comments  ·  Admin →
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  7. Forms: Allow "Yes" answer to trigger the next question to be required

    In some cases a question is only required based off the answer of a previous question. Would need that when a client chooses "Yes" the next question is required, but if they select "No" the next question can be skipped.

    This is common with "If yes, please explain" or "If yes, on what date?"

    1 vote
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  8. Include Credit Card Type (Visa, MC, AMEX, Discover) in Reporting

    6 votes
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  9. Discount and Offer Report - Include time and date of booking, along with client names

    3 votes
    0 comments  ·  Admin →
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  10. WooCommerce integration

    WooCommerce integration to track inventory and sales on Boulevard coming from online product sales on a WordPress website.

    7 votes
    2 comments  ·  Admin →
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  11. Include Service Provider Name along with client name for each appt within the Front Desk View

    it only shows the client's name

    1 vote
    0 comments  ·  Admin →
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  12. Alert staff on the type or name of service that was scheduled for when notified on client arrival

    5 votes
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  13. Click options on the prices instead of having to click on the 3 dots to change the price.

    It would be so much easier and less hassle to be able to click on the price at checkout to change it rather than clicking on the 3 dots to have to "adjust price"

    2 votes
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  14. Online Booking Options for Memberships/Packages

    Requesting to have an additional option on the main page of the booking widget after "individual appointment". The business finds that clients have difficulty finding their packages and memberships under the individual appt drop down. Wondering if there can be a 4th placement specifically for memberships/packages in addition to the individual appt, group appt and gift card option.

    19 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  15. Add confirmation email details

    Add all service names and times to booking email confirmations.

    7 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  16. When clients commit to pay online including gratuity, this data should be retained in checkouts...

    ...when clients are moved from service provider to service provider. Also clients should be informed that this is not "paying for the service" and just committing to pay for the service. Too many clients just storm out or are VERY confused why we are stopping them to checkout and they always assume they already paid.

    It would be nice if when service provider is shifted to another, that the original gratuity for whom is preserved and a prompt there, "shifted service from service provider A to B, would you like to move the gratuity accordingly".

    Also showing a log of…

    7 votes
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  17. A few more emojis for tags

    health care worker

    mobility issue/injury

    Package Holder

    Birthday

    Likes Warmer Water

    2 votes
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  18. Hotel integration - OnQ PMS

    Hilton uses OnQ PMS.

    When checking out a client, the front desk can then charge them in one swoop rather than two different transactions.

    1 vote
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  19. Keyboard shortcuts

    The shortcut "T" and arrow keys on the calendar view are nice. But it would be amazing to have full keyboard shortcuts that would allow searching clients and booking appointments from the keyboard without having to keep switching to the mouse.

    4 votes
    2 comments  ·  Admin →
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  20. Make closed tickets darker

    When looking at the closed tickets some of the colors assigned to the staff make it harder to see at a glance what is closed. Darker closed tickets would make it more obvious.

    3 votes
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