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  1. If there's a way for staff to decide if its a request or not that would be great when booking internally. It automatically makes it request and you have to unselect the heart. We would rather have to select the heart option.

    20 votes
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  2. Make it so that when a client books online the staff assigned is not automatically marked as requested. instead the staff in the salon woudl need to mark them requested if that's the case. We are seeing many new clients and clients with no preference choose service providers which are then marked as requested.We feel this is causing confusion and the numbers for retention are reflecting inaccurately.

    6 votes
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  3. Being able to sell gift cards online and have the clients select "Facial" or "Massage" rather than $25 or $50, etc

    12 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  4. Would like a way to remove the commission option altogether from the Green Circle Fee. What is happening is: it automatically is applied to the client's ticket- which is perfect. It defaults to no commission recipient, which is also perfect. The problem that happens is when the client purchases product, my front desk staff is forgetting to assign a commission recipient to the product, or accidentally assigning the Green Circle Fee and not the product, it's just becoming a bit of a mess and I am finding we are spending way too much time going back to correct all of…

    1 vote
    0 comments  ·  Admin →
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  5. 1 vote
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  6. notification to salon when there is an opening for a client on the cancellation list.

    10 votes
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  7. Wax & Lash has many situations/times where they comp a service or product, but still want to pay the service provider their commission. Ideally, would like to have an added payment type such as marketing, comp, etc (vs. just other/other reason).

    4 votes
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  8. Currently, we cannot process partial refunds on purchased gift cards. Example: I buy a $50 GC and I want to refund $25 of that GC back to the client. Currently it zeros out the entire card. Looking to have this as a feature add to allow adjustments to staff error's when purchasing GC's. (Work around) Refunding amount the client is due back. This results in the card balance going to zero automatically. Then create a new sale with the same GC # for the correct amount and charging it to Other)

    3 votes
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  9. I feel like it would be helpful to add a tag that lets us know a client prefers not to give their email and needs a printed receipt. This would help so we don't ask everytime.

    1 vote
    0 comments  ·  Admin →
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  10. Sometimes I will do a helpchat on one computer and then I don't know that someone is trying to checkout someone on the other computer. They keep getting interrupted by the helpchat popup.

    How about just a minimized slider on the right side that shows an animated exclamation point or something like that. So you know there is a new message but it isn't constantly popping up and blocking everything.

    12 votes
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  11. 2 votes
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  12. It would be helpful if there was a field for businesses to input the Order # for the stock received from a Supplier

    1 vote
    0 comments  ·  Admin →
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  13. Sometimes when it gets really busy in the salon, stylists/receptionists might not realize when a client has made a last minute online booking for the same day until it is too late and perhaps the stylist didn't know they were coming in or it managed to slip by reception.

    Something that I think would be really helpful especially for busy times/days of the week, if a client books an appointment online for the same day, with-in the calendar that reception sees- make the appointment block vibrate or jostle around to let them know of a new same-day booking, and it…

    5 votes
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  14. We have long waiting lists and can work better if specifics are immediately visible.

    3 votes
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  15. And also highlight WHICH email address the client is currently using to log in to avoid human error of merging and choosing the wrong email address for the account. Saves time later as this error in merging is technically just kicking the can down the road for later to fix again

    3 votes
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  16. 7 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  17. For marketing to know what area to target via zip code

    4 votes
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  18. When changing things in Boulevard, after making a change the page resets and you have to scroll back to your last spor. Example: Assigning services, you assign the service then the page resets and you have to scroll down again. OR we were adjusting Staff Roles and had to page over after every adjustment and it's very time consuming.

    4 votes
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  19. Would like to be able to get a more detailed report that we can filter by Merchant to know exactly what is coming to the salon when running our books/comparing to statements

    2 votes
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  20. 1 vote
    0 comments  ·  Admin →
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