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  1. It would be so much easier and less hassle to be able to click on the price at checkout to change it rather than clicking on the 3 dots to have to "adjust price"

    2 votes

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  2. Requesting to have an additional option on the main page of the booking widget after "individual appointment". The business finds that clients have difficulty finding their packages and memberships under the individual appt drop down. Wondering if there can be a 4th placement specifically for memberships/packages in addition to the individual appt, group appt and gift card option.

    17 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  3. Add all service names and times to booking email confirmations.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. ...when clients are moved from service provider to service provider. Also clients should be informed that this is not "paying for the service" and just committing to pay for the service. Too many clients just storm out or are VERY confused why we are stopping them to checkout and they always assume they already paid.

    It would be nice if when service provider is shifted to another, that the original gratuity for whom is preserved and a prompt there, "shifted service from service provider A to B, would you like to move the gratuity accordingly".

    Also showing a log of…

    7 votes

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  5. health care worker

    mobility issue/injury

    Package Holder

    Birthday

    Likes Warmer Water

    2 votes

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  6. Hilton uses OnQ PMS.

    When checking out a client, the front desk can then charge them in one swoop rather than two different transactions.

    1 vote

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    0 comments  ·  Admin →
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  7. The shortcut "T" and arrow keys on the calendar view are nice. But it would be amazing to have full keyboard shortcuts that would allow searching clients and booking appointments from the keyboard without having to keep switching to the mouse.

    4 votes

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  8. When looking at the closed tickets some of the colors assigned to the staff make it harder to see at a glance what is closed. Darker closed tickets would make it more obvious.

    3 votes

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  9. On the website, each service page has a book now button right on the hero image. When someone clicks book now, the widget opens up, they pick their location, then their appointment type, then they get the entire list of services.

    If someone is on the massage page for example, and clicks book now, can Boulevard jump to only list the massage services? We believe it will improve the user's experience.

    2 votes

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  10. 1 vote

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  11. Would like to be able to attach forms to a membership or series (product instead of service). The workaround for this now is not ideal at all.

    97 votes

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  12. Also there is no viewable log of this nor is there an undo. This action causes staff to accidentally "delete" vouchers leading to issues with no possible way to undo without workaround nor a way to audit the mistake.
    Payment method tab should show "delete" instead of redeem.

    History of client should show history of this type of redemption or delete.

    At current there is no way to see this action.

    Causes salons to essentially rip off service providers without intending to do so.

    Also without it being logged, no way to refer to database to understand when client came…

    9 votes

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  13. Combine Commission Summary and Time Clock into one report to make it easier on accounting team when calculating payroll.

    26 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. this is absolutely crucial for our partners to see the details around tax refunds and it should be included within the detailed line item report

    3 votes

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  15. I just found Flowdesk and think that their email marketing is far more on brand and luxury than mailchimp. Mailchimp is extremely expensive and has very little for templates. Flowdesk is far superior in design and cost.

    7 votes

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    1 comment  ·  Admin →
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  16. e.g, reporting on them, ability to gift them, cancellation emails, default start dates, etc.)

    2 votes

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  17. This is needed because sometimes people buy packages under their accounts that are gifts that they want to give to someone else-

    7 votes

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    1 comment  ·  Admin →
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  18. We require a form of payment to hold an appointment and we charge that payment if that violate our cancelation policy. Gift cards are a form of payment. Many people do not like to give us credit card number when they have a GC

    10 votes

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  19. being able to view the stylist attached to an available time slot helps with pricing out services when clients want to stay within a price range. thanks!

    2 votes

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  20. Would like the option to email the PO from the dashboard

    1 vote

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    0 comments  ·  Admin →
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