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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6488 results found

  1. It would be great if before an appointment could be saved on the stylist books the system prompted the operator to get Credit Card information. We "require" a credit/debit card on file due to a cancellation policy however most clients do not have a card on file because the operator forgets to ask for it. Having a window of some sort pop up to prompt the operator to gather the credit card information before the appt could be saved would greatly increase the number of clients with a CC on file. This would allow our shops to actually charge the…

    37 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  2. 1 vote
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  3. 2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  4. 4 votes
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  5. Some employees may want to not let people book them without a week notice, and some may want only an 8 hour notice. This should be adjustable per service provider. Right now, this rule is just tied to the location.

    4 votes
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  6. I think a system that lets you pick a preferred payment process would make checking out customers easier. For us, we don't use cards on file unless there was a no show, so I would prefer if card-swipe was the first option available.

    6 votes
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  7. Instead of having to put all of your add-ons into each appointment, it would be great to be able to create the add-ons and assign them to appointments. I'm having to add the same gazillion add-ons to each service over and over again. Thanks!

    8 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  8. The reports (BETA) need to update in real time. For example. I need to pull a sales report for today and it shows NO data, and says it was last updated at 10:15pm the previous day (over 12 hours ago!).

    17 votes
    1 comment  ·  Admin →
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  9. Most businesses use their retail products or have a separate inventory for backbar products. In Boulevard the only way to scan out or "checkout" a backbar used item is to run it as a sale. If there was simply a separate system that could tie into the products that could automatically zero out a retail product and pull from both retail & backbar that would be great. Running it as a sale messes with the books and the accounting aspect because more taxing.

    7 votes
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  10. 1 vote
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  11. 2 votes
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  12. 1 vote
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  13. 1 vote
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  14. 1 vote
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  15. 1 vote
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  16. 2 votes
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  17. We would to create a referral source called "Other" with text input

    3 votes
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  18. 1 vote
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  19. We'd like to know if a client added themselves to the waitlist or if a staff member added them to the waitlist - this will help us determine if a staff member has checked in with them about the request, if they have alternative dates, etc.

    7 votes
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  20. Clients who use the "guest of-" feature to book do not receive confirmation texts and emails and end up either double booking or missing appointments

    8 votes
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