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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6418 results found

  1. 5 votes
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  2. 1 vote
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  3. It would be great if I could create a 'New Sale' without adding the client info into the system. We have alot of walkin's from nearby hotels that we would prefer are left out of metric reports since they will not be returning to the business. In our former software the option in the register was 'Anonymous Male' 'Anonymous Female'

    11 votes
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  4. We are one of many boutique hair studio in NYC and have eliminated the 'front desk' We do all our own bookings by email and online and use a laptop in the salon. With the duo, now we have to have the ipad as well just to process with no other functionality needed in the salon for an ipad. The ipad also has to remain off idle/unlock so the Duo app is always working. So the ipad now has to remain on the charger. For a salon without a front desk it's one too many devices and silly that the…

    26 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  5. When you are creating a new appointment it would be good have other options on the Referral Drop Down list. This would enable us to capture how many appointments are being booked because people are calling the store direct, vs booking on-line or the Stylist Self-booking

    1 vote
    0 comments  ·  Admin →
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  6. 1 vote
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  7. 1 vote
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  8. 2 votes
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  9. Also if it was alphabetical it would be so much easier to find them on the list.

    2 votes
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  10. 7 votes
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  11. It should show the time they arrived. Useful for coordinators if anything happens and we need this information.

    64 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  12. Give the option to adjust the service add ons to be more than 5 minute increments. It would be nice if there weren't any restrictions and you could set the duration for any amount of time or if it was more clear that the duration can only be increased in increments of 5.

    2 votes
    1 comment  ·  Admin →
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  13. It would be nifty to allow the capability of attaching documents to the purchase orders. For instance, once an order is received, the invoice provided by the company can be scanned and attached to the order in boulevard. This could help in case of the loss of a physical copy of the invoice and keeps things all in one place.

    4 votes
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  14. 1 vote
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  15. I would like for "Default Value" to be an item that can be added to custom reports.

    1 vote
    0 comments  ·  Admin →
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  16. Would be super important to have a membership filter option on the Clients tab for marketing purposes.

    14 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  17. Situations where client owes $5.00 and under. It would be great if the system kept record, so the next time they checked out, that balance can be added to the current order.

    4 votes
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  18. 3 votes
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  19. Hi, I had a client try to purchase a gift card online today, and they received an error message due to their phone number being 11-digits instead of 10. We fixed the phone number, but is there anyway that we can have 11 or more digit phone numbers added for international guests and clients? thanks

    2 votes
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  20. When we are doing consultations, we need the ability to add our own provider notes on the patient forms. Maybe out to the side? They don't always enter the correct details when they are filling these out in a rush, and we need to be able to add more information so that we always have good information about our patients and are treating them properly each time we see them.

    4 votes
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