6307 results found
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Clients who book something that has deposit, then cancels within cancellation policy; should have an easier workflow
For refunding that deposit rather than going through whole refund process. Looking for a "cancel and void deposit" function that saves time and resources all around.
6 votes -
2 votes
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1 vote
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16 votes
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taking & making deposits easier when client book at front desk
Currently its a 2-step process to take a deposit over the phone/in-person when a client wants to book an appointment. Can there be a way when booking appointments at front desk, make it possible to process a deposit within new appointment ticket or auto prompt another outlet for deposit? It's very inconvenient how currently set-up.
7 votes -
When editing group appointments, the time of the services should not auto adjust
There is a group appointment scheduled, everyone to start at 1:00 pm as an example. 3 customers - all getting regular manicures. They also have 5 minute transition times built in. When I go into the appointment to cancel the transition times, the software automatically changes everyone's service time to the following: Person1 - regular manicure at 1:00 pm; Person2 - regular manicure at 1:30 pm; Person3 - regular manicure at 2:00 pm. All of the manicures should still be at 1:00 pm, but the software automatically adjusts the appointments to be one right after the other depending on the…
1 vote -
When adjusting appointments, stop moving the multi-services together with the adjustment
When editing the existing appointment to move to another service provider or the service time, the second service follows the first service. Can we update this so that the entire appointment does not move with the first appointment? For example, we have a manicure + pedicure scheduled. Each is a separate service, but grouped as a single appointment. Pedicure is scheduled at 1:00 pm, and manicure is scheduled at 1:30 pm. When I move the manicure from 1:00 pm to 3:00 pm, the pedicure moves with it. Can this be disabled so that I must manually move BOTH of the…
3 votes -
GMAIL SYNC
Would be great to sync incoming and outgoing emails into BLVD automatically.
2 votes -
The ability to see what voucher was used for the service perform
Currently, once you redeem a voucher, it disappears from payment methods and under history it just shows $0.00 for the service. Having a membership based business, it is a headache to identify how many vouchers was used from which month looking at the history. Maybe have a Redeemed Voucher section?
9 votes -
When buying packages. Vouchers Needs to be easier to read on Client Profile
For staff to understand what they currently have. Specially for memberships
Vouchers right now are not easy to read. It creates an individual voucher for the package. And if it is a membership, is even worse, when they expire, they will just be sitting there. You should create an expired section. And consolidate packages bought together. Attached is an example from another software.
2 votes -
2 votes
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Ability to identify WHO created a client account or changed information on it.
We would like a better ability to identify which of our front desk staff are making errors with name spelling, email addresses, phone number errors. And fire those that are incompetent and causing the business stress. But without this feature it is quite difficult to determine "who" are making mistakes.
Right now we are using a loose assumption of when a record was made by looking at when the appointment was booked and who was working at that time. This assumes that the person working front desk did it and also that the record was kept the same since its…
7 votes -
Better cash management system
Cant call yourself a POS system without a cash drawer and better way of tracking cash within the system
14 votes -
Same Day Next Day Deposit with Merchant Services
im not used to waiting 2 days for my money, can we do same day deposit or next day i got a lot of bills coming through my account and sometimes my money doesnt come in fast enough
2 votes -
1 vote
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1 vote
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1 vote
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Icon that shows clients that self booked. Also report that indicates how many clients over a range of time have online booking set up.
It is important for businesses to understand the growth in use of these Blvd features to measure adoption and identify progress. My salons are gearing up for charging clients no-show fees and trying to get as many clients online booking or with payment profiles set up, but not being able to understand how many clients are actually eligible for this process that we already state exists in salon and through online booking still means that choosing "when" to start this is a gamble. Ideally we were aiming to start this once we are at 75% adoption.
If there was an…
3 votes -
Block client who is a constant NO- SHOW
We have a client who books but doesn't show up, answers calls, or leave a valid card on file charge a fee. we want to prevent them from being able to book. block their telephone or email to be able to book in the future.
7 votes -
Prompt to capture Credit Card information
It would be great if before an appointment could be saved on the stylist books the system prompted the operator to get Credit Card information. We "require" a credit/debit card on file due to a cancellation policy however most clients do not have a card on file because the operator forgets to ask for it. Having a window of some sort pop up to prompt the operator to gather the credit card information before the appt could be saved would greatly increase the number of clients with a CC on file. This would allow our shops to actually charge the…
33 votes
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