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  1. When a client is in for multiple services with multiple staff members it is hard to drag and drop the individual services to rearrange them. Moving one will apparently randomly move other services on the ticket. Some services can be moved by themselves, but others end up moving the other services on the ticket. It would be so much easier to drag and drop than writing down the start times for each service and manually editing the ticket.

    5 votes

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  2. It would be nice to have the ability to "save" a ticket for checkout at a later time. Occasionally there are weird workarounds that need to be addressed in a ticket - something like a non-present client paying for another client. Not all of our staff are pros at Boulevard yet, and we don't always have a front desk person, so being able to set up a ticket with the necessary adjustments and then saving it to check out later would be a big help.

    6 votes

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  3. This business needs all product commission to be split. Use case: Each staff buys their own products. If Staff A bought the product and Staff B sold the product, they are looking for the system to show reporting that Staff A received 80% of the product and Staff B the remaining 20% of the product price.

    6 votes

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    1 comment  ·  Admin →
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  4. 5 votes

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  5. If you buy a gift card for a client through the Sales screen it will send them a receipt but not the gift card number.

    8 votes

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    1 comment  ·  Admin →
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  6. If there are services that offer so many add-ons, it's pushing the "which professional"question to the very bottom of the screen. So that means that unless a user is taking the time to scroll through all of our add-on options, users will not see the option to choose a Stylist.

    2 votes

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  7. Partner would like to limit client to the presets instead of allowing them to select a custom tip

    2 votes

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  8. We would like to be able to redeem a specific amount of points/dollars for an order. For instance, rather than $11, we can redeem just $5.

    7 votes

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  9. This account is asking that we have automation on discounts when a member is purchasing retail items.

    4 votes

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  10. This should show coming schedule, phone number, email address, services available and prices, bio text. Helps front desk be familiar with staff available and also ability to contact staff if need be. Having these features here would make it so every salon has one less thing to have as paper taped on the wall next to the computer.

    2 votes

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  11. Due to the pandemic most salons are operating under reduced capacity to keep the occupancy low.

    Curbside checkin via automated text message (such as one that Rosy provides) would notify the front desk and ping the stylist, avoiding overcrowding in the waiting area or building.

    4 votes

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  12. There should be an option to add a lunch break time and duration while building out a staff's daily or weekly schedule. Currently you build the schedule in Manage>Schedule then have to go to Calendar and add a time block for lunch. Too much clicking and back and forth. Leaves room for errors if schedules are posted on going and lunches/block outs set reoccurring are till a set dated or number of weeks.

    28 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  13. Services/Packages: A few clients sell services on their Shopify website. They are looking for a way to sync those services to Boulevard, so clients can use them at a later time. https://www.beautyfixmedspa.com/products/botox-injections (https://www.beautyfixmedspa.com/products/botox-injections)

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Ability to support Yelp pixel for advertising tracking purposes

    2 votes

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  15. It would be so helpful to have a column on the cancellation list that shows if they currently have another appointment so that we don't have to go searching their profiles. It would reduce the wasted time of searching through this. Thanks!

    14 votes

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  16. I would love code that would share reviews and update them as they come in on my website. I would like to choose that they are 4+ stars or above

    12 votes

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  17. Ability to exclude a specific tag within client list filters in order to identify non-member clients

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. It took me months to realize how many people were on our waitlist. The system only shows current day, unless you x out of the day. I suggest to take out that entire option and just show the entire waitlist all at once.

    4 votes

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  19. 1 vote

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    0 comments  ·  Admin →
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  20. Make A button on the new product page to activate the Product so you don't have to go to Manage then search the product to activate it

    when you have to input a whole line it takes way longer then it should have to.

    4 votes

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