6244 results found
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Allow clients to tip discreetly
I think asking our clients what they would like to tip outloud puts both the receptionist and client in a weird position. We've been suggested by a few to allow discreet tipping, either on the Ipad app or through email.
9 votes -
Count No-Show & Early Cancellations in Client History even when charged per cancellation policy
Currently an appointment shows as completed if we charge them per the cancellation policy. the BLVD process is to click the cancel button and then document the appt as either late cancellation or no-show, upon which we are asked if we want to charge the customer. Charging the customer should happen, per the policy, but the appt status should remain No-Show or Late Cancel.
89 votes -
Email notifications for new product sales
It would be great to have the company notified via email when someone purchases a "product" online - In our case we sell memberships and have to physically go run a report to see our membership sales.
16 votes -
More indepth updates in the "appointment updates" section when editing an appointment.
At this time "appointment updates" only keeps track of the initial booking and if a reschedule occurred. Would be beneficial to see when reminders were sent out to the client the as well. As any time a reschedule occurs we lose that information.
7 votes -
Separate Employees from Staff Roles
It would be awesome to have the employee separate from staff roles. This way one employee can be scheduled for multiple roles. For example: Hairstylist who also does esthetics. Can be listed as one employee in gear tab, but can be listed in two roles (Stylist and esthetician) in the location tab. You can then schedule each role independently, but performance reports, logins, payroll, etc... are all for the individual employee so they can see each role on their schedule, and payroll doesn't need to be manually combined as it does with multiple employees.
3 votes -
New Client - API ENDPOINT
We are running many different marketing campaigns generating 10-20 leads per day. As it sits there is no API endpoint available to create new client records within BLVD. I think it would make sense to have a GET request to see if a record is in the database - then I would like the ability to POST new client records programmatically via the API. As it sits I will have to use two systems a marketing CRM (hubspot etc..) and BLVD to run the business when in actuality it should be one holistic system... Sales & Production all in one.
1 vote -
2 votes
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Let audio play on iPad while reception app is open
We would prefer to stream music from our iPad, but unfortunately every time we open the reception app for customer sign-in the audio cuts out.
3 votes -
Set calendar time settings for each day individually
Our hours during the week (10-8) are much different than Saturdays (8-3). We have a ton of open space during the week in the morning and a ton open on Saturdays in the evening. If a stylist who doesn't normally works Saturday sees open space until 9pm she may book a client at 4 or 5 not knowing we close at 3!
Also would be nice if the days the salon is closed it say "Salon Closed" or something!
3 votes -
1 vote
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1 vote
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Default Tip Selection to 20%
To help avoid someone from accidentally not tipping when in a rush it would be great to have a setting that allows us to have the tip selection default to whatever amount we want (20%) instead of defaulting to the "no tip" option.
2 votes -
option to remove the signature from the reception app
We don't need a signature at checkout for the reception app, it confuses our clients who think once they have signed that they no longer need to hand me their card. We would much rather just have the gratuity options displayed for them to choose and then I can proceed with the payment for them.
2 votes -
8 votes
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1 vote
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1 vote
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Bigger "TODAY" button
When booking appointments through the calendar, its important to make sure you're on the right day, it would be nice if the "today" button was brighter, bigger & more centered or near the calendar section to make sure you're on the right day.
9 votes -
**urgent need** Orders and appointments need to be linked
It is so hard to tell what orders attach to which appointment. There needs to be a way to link the two. Maybe link the two with the order number.
4 votes -
Send staff text when an appointment has been changed within 24 hours of the appointment.
When stylists are busy working on clients & reception staff is busy, it can slip through the cracks when an appointment time has changed for that day. It would be best if the system automatically notified the stylist (via text) any time there has been an adjustment to an appointment within 24 hours of the appointment time. So that would include cancellations and appointment start times.
8 votes -
1 vote
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