5883 results found
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When client buys a package/membership online, send email on how to redeem
When client buys a package/membership online, send email on how to redeem afterwards and on the final "Review Your Booking" page, there should be a button saying "Book your next appt"
4 votes -
Ability to send from client profile to client email (or SMS) a Welcome page/link to set up their online booking account
Also ability to send password reset emails to client if client requests it.
I can imagine it like this:At checkout front desk lets client know they can book their next appointment online. "OH WOW didn't know you can do that"
Yes Linda, I can send you a welcome email with a link on how to set it up to your email address if you'd like!
Email sent with Welcome to Blank Salon online booking, thank you for being a valued clients etc etc.... Here's your token to set your account up.
Or sent via SMS as a link as…
12 votes -
Beta reports: Client address attribute in the Client Records report
Add the client street address to Client Records reports to support request for mail marketing.
9 votes -
Disclaimer for waitlist
Partner would like a waitlist disclaimer for clients in order to help manage expectations
7 votes -
We need a column on the client lists that shows their upcoming appointments: date & type of appointment.
There needs to be a column under the CLIENT LIST that shows the client's upcoming appointment. It needs to show the date of the next appointment (MOST IMPORTANT) and also the type of appointment. This will help with winback campaigns and with reaching out to overdue clients.
It would also be very beneficial to be able to have the option to exclude anyone from the list that already has an appointment on the books when looking at the 1-3 month, 3-6 month and 6+ month lists.
Please update this asap. It would be so, so helpful!
9 votes -
Ability to upgrade/downgrade memberships
We'd like to be able to upgrade/downgrade a membership (we have two tiers) without having to cancel/sell each product separately. This causes our overall member counts to be off and leaves room for error when done manually.
13 votes -
Remove business charges prior to merchant account
client would like to see the busniess charge taken out prior if a renter has a merchant account
1 vote -
Gratuity automatically applied at checkout
Automatically add 18% gratituty when booking online. Customers have the option of increasing gratituty after their appt
2 votes -
1 vote
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Allow Deposits for Appointments to go directly into Stylist Merchant Account instead of Business Account
I have chair-renters, and receiving numerous people's deposits to my bank account gets very messy, especially when the deposits that hit my account aren't labeled. I would appreciate if each stylist could have their own deposits hit their personal Merchant account, that way I don't have to Paypal each stylist their deposits for the week.
16 votes -
Keep "send" icon visible for messages when collapsing a checkout window
Front desk is constantly multitasking and the ability to collapse the checkout to send out a message would be very helpful for them. Currently the checkout bar blocks this ability.
2 votes -
Keep calendar on the day being viewed within waitlist instead of returning to "today"
When toggling back and forth between waitlist/calendar in order to fill up the schedule, the calendar returns to today which slows down the process significantly.
4 votes -
Filter client list by last appointment without including clients that are already scheduled in the future
Helpful for marketing campaigns to win back clients. Currently clients filtered by last appointment (i.e. last appointment 6 months ago) will also include clients who already have appointments on the books coming up. The ability to filter these out would allow partners to create buyback campaigns for those clients which are not scheduled at all.
6 votes -
Differentiate between Salon Request (Any Stylist), Stylist Request (New), and Stylist Request (Repeat) within the Booking Process
Ideally, the business can add a tag or button that lives in every booking process. Once the client details and services are entered and confirmed, the operator (and online) will select one of the following boxes:
- Salon Request (Any Stylist)
- Stylist Request (New)
- Stylist Request (Repeat)
Generate all this data into a report - allows businesses to track how clients are coming into the salon. The report should include % of existing guests retained and % of new guests retained. Currently, BLVD's retention report includes any guest who has been in the salon. So, if a business has a very…
10 votes -
Automatic SMS collection of email address for receipts
Would be great at a first appointment for Boulevard to send a text message to the client confirming the first appointment and request email address for booking confirmation (where they could cancel their appt) and also so we can send receipts out.
Additionally online if they could manage "how you would like to receive their receipts" "how you would like to receive confirmations/reminders" "send me a reminder to make an appointment x weeks after my last one"
1 vote -
Make it possible for cancelled appointments to be re-instated
Whenever appointments are grouped and one is deleted its very frustrating for me as well as the client to have to ask them for all of the booking information again.
4 votes -
2 votes
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service charge option for % not jut a dollar amount
Allow for the service charge to be a % and not just a set dollar amount.
6 votes -
Allow the Boulevard dashboard to collect client's credit card information on the booking widget
Regardless if it was their first or second appointment booked
4 votes -
Week view for resources on calendar page
Have the ability to view the week or 4 day calendar schedule for resources. At the moment it does not allow you to isolate more than one schedule for resources
5 votes
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