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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7195 results found

  1. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. 1 vote

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  3. 1 vote

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  4. 1 vote

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  5. 1 vote

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  6. 1 vote

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  7. 9 votes

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  8. 1 vote

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  9. 1 vote

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  10. 1 vote

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  11. 1 vote

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  12. Pre Authorizing the funds on a clients card would insure the stylist gets paid upon cancelation. The current situation leaves the stylist with a "declined" credit card that was placed by he client when making the appointment, thus losing money. The Pre Authorization should go into effect at the beginning of the salons/stylist cancelation policy, and if the Pre Authorization is declined due to any reason including INSUFFICIENT FUNDS, then the appointment can not be made. The PreAuthorization could be "captured" upon check out, or even canceled if the client wants to pay with a different card.

    7 votes

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  13. In our salon it would be a great deal of help to be able to choose specifically to redeem birthday points for loyalty program members since it only allows you to redeem all points or no points rather than a specified amount from clients points.

    8 votes

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  14. We require payments upfront before treating a patient. It would be helpful if we could take a payment for the service, without it completeing the appointment until we are actually done with the service so that staff knows the patient is still here.

    1 vote

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  15. 1 vote

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  16. if a staff member's book is open on thursday 3-8 pm in my ues location it shouldn't be able to also be open thursday 3-8 pm in my soho location

    2 votes

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  17. Sometimes clients book appointments for themselves and a partner. After they check out I should be able to seperate them and be able to add the significant other on the recept as well

    5 votes

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  18. Would like to have a note that you can have show up before you click to confirm an appointment. For example if a client has a history of no shows or cancelling last minute then the person who answers the phone can make sure we have a card on file.

    28 votes

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  19. it would be easier then voiding a whole order just to add an item -- would like to add to an order ongoing before final submission

    1 vote

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  20. 2 votes

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