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  1. When we no show a client or they late cancel, it's removed from the service providers books. That effects their utilization. Preferably it would stay on the books (if there isn't time to get another client in here) and be checked out as late or no show with or without a fee. Also, if it was color coded differently to accentuate it on the schedule, that would be ideal.

    484 votes
    Waitlisted  ·  21 comments  ·  Admin →
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  2. We use add-ons often for services to help us streamline booking. It would be very beneficial to have forms attached to add-on services such as waxing.

    8 votes
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  3. 94 votes
    Waitlisted  ·  14 comments  ·  Admin →
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  4. 1 vote
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  5. 1 vote
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  6. 1 vote
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  7. 6 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  8. I am shocked that all popups cannot be moved around on screen. Only minimize or maximize is allowed. So stupid.

    8 votes
    1 comment  ·  Admin →
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  9. On the sales report, it would be great to have the rebook total for the entire staff, instead of having to figure it out by calculating by hand.

    7 votes
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  10. Currently we would not like to discount all staff, just some staff, and I cannot seem to find a way to do that. It would be ideal to add another rule so that we could market certain staff only.

    14 votes
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  11. 4 votes
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  12. 3 votes
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  13. 5 votes
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  14. Stylists and owners are interested to know when a client is new to their salons or barbershop so they can drill down to learn more about them and their service (Booker displays a "New" badge beside every applicable appointment in their calendar view) and that feature also allows reception to greet/serve them appropriately as new clients as well as again providing a visual cue to the stylist when they also greet the new client.

    2 votes
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  15. We have instances in our business where an employee is eligible for a higher commission structure for a set period of time. We would like the ability to set a higher commission structure for a set period of time.

    The request for a default pay rate is to accommodate the situation where the higher commission structure expires.

    4 votes
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  16. We often have products that we price the same but their cost is different. We need our purchase orders to match our billing slips exactly. Would be nice to add multiple line items to a purchase order, for example...

    Ring $40 - Cost: $20 - # of items: 4 - Total $80

    Ring $40 - Cost: $23 - # of items: 4 - Total $92

    etcetera...

    1 vote
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  17. The reason one has a pos system is to do tasks like this. The reception side should generate its own codes and track them for safety and to keep duplicates etc from happening. (that is if you are not using your own codes from an e-card etc)

    Also, there is an issue with having no 'To:' section of the card. Once a card has been given, it belongs to the new person. You run a sticky situation if the person who bought it uses it before the person they gave it to. You should add a section for the gift…

    6 votes
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  18. 2 votes
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  19. 1 vote
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  20. 1 vote
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