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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6446 results found

  1. 2 votes
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  2. 1 vote
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  3. hello, would like to have an option to add a ticket service charge per ticket only regardless of quantity of services.

    6 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  4. We would like to see an option to manually push/force text appointment confirmations. We currently have text confirmations set to go out 2 days prior to the scheduled appointment. If clients do not confirm via text or email, the front desk will then call the client the day before to confirm their appointment.

    With our previous scheduling system, our front desk staff was able to manually send out text confirmations each Saturday for appointments scheduled for Monday & Tuesday. With BLVD, the text confirmations for appointments scheduled on Monday go out Saturday evening and confirmations for appointments scheduled on Tuesday…

    66 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  5. We have multiple people who have access to change service, product and staff settings. It's nice to see which user last changed a record and when so that we can follow up with the person. I have no idea who is making changes to our services and have no way of knowing to address it with them. Here is a picture of what we had in Millennium:

    9 votes
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  6. I would love if the appointment increments on the calendar tab were adjustable by user vs. by center! I love the 5 minutes, but some like the 15 minutes. I wish we could view it all indivuadally!

    1 vote
    0 comments  ·  Admin →
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  7. 1 vote
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  8. We need tickets for each client on each provider. Currently, one has to click to edit the appointment for each individual client, then select to print that Appointment Ticket in that window. This takes like an hour to print this way. We need a way to print Appointment Tickets for an entire day for all clients.

    24 votes
    Waitlisted  ·  7 comments  ·  Admin →
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  9. As our service providers don't understand how their changes to this impacts their booking, what's assignable, and why things are set the way they are; any changes here have a rather large impact to scheduling. Additionally, unless a manager knows that this occurs, the issue will be problematic for an unknownst amount of time.

    Provide salons the option to have this behind a privilege wall.

    If a service provider decides that they need a different amount of time to do something then this would destroy their schedule. This is even worse if they have a service interval set up. And…

    3 votes
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  10. When going back and forth from front desk to calendar view, i think it would be helpful to have the date remain the same whedn switching back and forth rather than returning to todays date.

    28 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  11. When we no show a client or they late cancel, it's removed from the service providers books. That effects their utilization. Preferably it would stay on the books (if there isn't time to get another client in here) and be checked out as late or no show with or without a fee. Also, if it was color coded differently to accentuate it on the schedule, that would be ideal.

    489 votes
    Waitlisted  ·  22 comments  ·  Admin →
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  12. We use add-ons often for services to help us streamline booking. It would be very beneficial to have forms attached to add-on services such as waxing.

    8 votes
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  13. 94 votes
    Waitlisted  ·  14 comments  ·  Admin →
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  14. 1 vote
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  15. 1 vote
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  16. 1 vote
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  17. 6 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  18. I am shocked that all popups cannot be moved around on screen. Only minimize or maximize is allowed. So stupid.

    8 votes
    1 comment  ·  Admin →
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  19. On the sales report, it would be great to have the rebook total for the entire staff, instead of having to figure it out by calculating by hand.

    7 votes
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  20. Currently we would not like to discount all staff, just some staff, and I cannot seem to find a way to do that. It would be ideal to add another rule so that we could market certain staff only.

    14 votes
    Waitlisted  ·  3 comments  ·  Admin →
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