5946 results found
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Package commision needs changing
When you currently buy a package it is a product with one "seller/service provider" who then gets the lump sum of the commission for themselves when the client is able to see different service providers when booking. This is common here, we have clients who purchase massage packages but like to see 2-3 different therapists but the commission is already paid through the product package sold.
Clients should be able to buy the package with no attached provider and then there needs to be a report that can be run every payroll with the packages redeemed and with which service…
3 votes -
Add ability to delete or toggle on/off the "manage your appointment" function in the confirmation emails.
Since moving to BLVD about 6 months ago, our cancellation rate has increased by a multiple of 4. The "easy out" 1 click cancel button included in appointment reminders allows the client to cancel without a conversation that would typically lead to a reschedule or would at least let us offer to reschedule. The way it is now makes cancellation "too convenient" without talking to anyone. If we could toggle this function/button on or off it would let us compare cancellation rates with and without it.
7 votes -
Employee Info & Special Dates
Allow us to input more employee information such as address, birthday, work anniversary, etc with reminders enabled.
5 votes -
Have Forms Specific To Certain Artists (Employees)
Because our artists are independent contractors some would like to have varying protocols (ex a 48 hour cancellation policy vs our usual 24 hour cancellation policy) for certain services. It would be beneficial to have forms able to assign to certain artists appointments rather than to service specific so we don't have to make all new services just for one form.
2 votes -
Report that pulls expiration date of all non-expired vouchers
Customer (Mane Techniques Hair Company LLC) wants to be able to track the vouchers that are about to expire to alert customers that they need to use the voucher before it expires. Going through each client profile for this info is not time effective. They also want to be able to track the amount of money the business can lose if the vouchers are not being used by clients.
5 votes -
guest of hilight
When a client books a 'guest of' when we hover over the appointment, both appts should light up so we can see they are together....
17 votes -
Enhanced staff performance reports
Have permission controls but the ability to set what performance your staff can track.
For instance filters such as:Total service sales
New guests
Total guests
Total retail sales
Total retail units
% guests purchasing retail
Add on units
Add on $ sales
Rebooking %
Utilization %This would allow us to set goals and to have to ability to have staff concentrate on certain things. New staff need to worry about rebook % and % guest purchasing retail, while existing staff might need to concentrate more on utilization rates and add ons. Having just service $ and retail $…
313 votes -
Add % guest purchasing retail to reports and performance I stead of just $$$.
For instance a stylist sees 100 clients and 32 purchased retail it would be 32%. I know on reports it shows #guests with product, but a % would be nicer for KPI tracking so we don’t have to do the math. The % guests purchasing retail, units sold, and retail $$$ would be nice for staff performance also.
5 votes -
Auto-Suggested Products by Service
Add suggested products to checkout window automatically based on which service was provided
3 votes -
2 votes
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Check in via text through Contact Center
Allow clients to check in via text through contact center and push the notification to the provider that their client has arrived.
3 votes -
1 vote
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1 vote
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Collapsible Service Menus in Staff Profile
This would be the ability to collapse service categories and unassigned services within the staff profile.
1 vote -
Marketing - Upload a list of clients and send an email through BLVD marketing
As a business owner I would like the ability to upload a list of clients and send them a marketing email or text through BLVD
19 votes -
Reporting - Number of new memberships sold by a specific staff member
As a business owner, I would like the ability to report on the number of new memberships sold by each of my staff members.
For example today one of my favorite reports is a weekly report in which I can see my staff and the following items:
- How many new memberships they sold
- How many appts they had
- How many members they saw
- How many non members they say
3 votes -
Ability to set memberships at different prices according to service provider
Providers at barbershops often have different pricing. Customer would like to be able to offer memberships at different prices for each of their stylists
1 vote -
Client Notes: Hyperlink option
Ability to add hyperlink to Client Notes so users don't have to copy and paste, but can instead, click.
3 votes -
Products: Quick Add at Checkout
Ability to quick add product(s) at checkout in the event the product(s) was not added to inventory ahead of time.
4 votes -
User Activity Logs in Dashboard
Ability to track User activity and behavior in the dashboard (i.e. logins, adjustments, etc.)
13 votes
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