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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6723 results found

  1. Loyalty Program

    We want to be able to run a report each morning that shows clients who have hit their 5000-point balance or are Going To hit it at their appointment today.

    3 votes
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  2. Create filter for service not received

    Kate Somerville reached out wanting to create a report that reflects clients who have received one service but not another. It would be helpful to add a filter for that to generate more dynamic reporting!

    2 votes
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  3. Service modifers customizable by location. It is logical that a service’s modifiers’ duration, price, availability could differ

    Examples:

    Perms, want to keep it so that client history across locations show the same service, but the modifiers may be different by location and pricing also is highly different for locations.

    Currently they have to be the same for all locations

    3 votes
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  4. Business level control over notification types, how delivered, for what things, and whether it can be user adjusted.

    Similar to how services are set/customized per staff and type; the options being:
    Client booked appt requested, client booked appt non-requested, Requested appt moved into schedule, non-requested appt moved out of schedule, appt moved within day, appt moved to another day, appt cancelled for request, appt cancelled for non-request, appt booked along with guest, appt booked on behalf of, service/addon added, service/addon removed, recurring appt created, recurring appt removed, daily roster of appts.

    And ability to set notifications locked to push on/off, email on/off, SMS on/off.

    Ability to control whether each type of these notifications are done only for activity…

    1 vote
    1 comment  ·  Admin →
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  5. in the patient contact form - if there is an allergy for that to present there - maybe even in Red

    1 vote
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  6. Service Provider should received notifications when there's a change to the schedule

    Service Provider should received notifications when there's a change to the schedule

    8 votes
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  7. Send Forms After Appointment

    I understand your can send reminders for forms prior to appointments. However, we've run into a situation where forms weren't completed before hand and the patient some how made it past our front desk without completing them. There should be a way to send these forms to a patient after their appointment. The only way to do that now is to send them PDFs of the forms which is very inconvenient.

    37 votes
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  8. invoice for missed appointments

    having an invoice option for missed/late appointments if their card on file doesn't work or if they don't have one on file ensures that the business is still paid and clients are held accountable. i liked this feature on past booking systems and think its a good feature.

    25 votes
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  9. Inventory Adjustment Reasons

    Would love the ability for the business to create custom adjustment reasons for our staff to choose from as why inventory is being adjusted. We have circumstances that sometimes involve a little more clarity for accounting team and would like to have it listed as an option to select in the drop down.

    4 votes
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  10. Factor in Business Charges with commission swap

    There was a commission swap between two providers, when the commission was swapped to the second service provider, the Business Charge was not deducted from the total, causing the service provider to be overpaid.

    4 votes
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  11. Ability to switch locations

    The business would like to be able to reschedule or switch locations without having to cancel and re book.

    1 vote
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  12. update gift card designs

    2 votes
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  13. Charts Markup (text box & zoom)

    Add text boxes and zoom feature to Chart Mark up feature

    20 votes
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  14. male or female

    The ability to indicate if the client is male or female in addition to preferred pronouns

    3 votes
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  15. choose a start date on gift cards

    Would like the option to sell gift cards at a discount to be activated on a date in the future. We run a sale at the end of the year every year and want the gift cards active Jan 1

    2 votes
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  16. Ability to enter in a GC expiration date

    The business said it is the law where they live to have an expiration date entered on a gift card. The would like to have this automatically happen when a date is entered rather then manually expiring.

    7 votes
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  17. Unlimited Texts/Marketing Emails

    Would like a pricing plan that would offer unlimited texts and unlimited marketing emails.

    18 votes
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  18. Inventory Customization View/Button to hide disabled products

    For the adjust quantities option: I'd like to be able to change or delete the ones that don't get used often.
    - The ones I use most are "usage" but that isn't very specific. I'd like to be able to denote if the product got pulled for use on back bar or for a class for example.

    For the disabled product- There is never a time I want to see them after they've been disabled unless I am turning them back on. So it becomes a little tedious to need to toggle them off every time I want to condense…

    3 votes
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  19. is there a way to suspend an appointment instead of cancelling it until client gives us us a new time they want to come in

    2 votes
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  20. Offer codes to apply for all membership renewals

    If a client gets a discount on their membership using an offer code, there should be the ability for that offer code to apply each renewal and the client continues to get the membership at a discounted rate

    1 vote
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