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  1. I would like to use offers for every sort of discounting. But I would like to have the power to decide who is responsible for that cost, provider or company.

    5 votes
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  2. ... promotions. Let's say my business wanted to offer a special discount for booking a service. BUT the discount is only eligible on certain days of the week, with certain staff, and we want to create it so that we not only have the clients payment method, we charge a deposit of the no-show fee. This would be the only surefire way using conditional offers, service restrictions per staff, and booking deposits, to make sure all of these are accomplished AND we are not relying on staff to perform them manually when booking in person or over phone.

    Thinking, NOT…

    3 votes
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  3. At current, if there are long names or long service names for services below 30 min duration there is complete cut off or bleeding of text beyond appt tile.

    Ideas include:
    First name, last name reduced to initial, service name truncation (perhaps removal of vowels?)

    CSS to make those appts with too much text be animation where the entirety of the names and service name scroll left to right so that all text is shown every 10 seconds or so (or some time equation directly proportional to number of characters).

    Create so that appt tiles are only representative of their…

    3 votes
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  4. .... showed in the messages itself as new notifications that the text wasn't received or was blocked. This would potentially allow responsible businesses to take into account that there was no receiving of the text so they could call them instead or otherwise.

    10 votes
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  5. 6 votes
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  6. 1 vote
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  7. Would be helpful to see these notes easily without having to purposely go look for them.

    9 votes
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  8. Apparently when a customer has an account with a different business using Boulevard, their CC will not appear in your system when they book online. We are supposed to just TRUSt that there will be a CC to charge in case of a no-show. Can't it at least show that there is a card on file???

    6 votes
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  9. not having the ability to switch between clocked in vs scheduled hours makes this report irrelevant. These numbers are CRUCIAL to managing a business. Please improve this asap

    5 votes
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  10. The business would like to be able add a photo to a product to show what it is.

    8 votes
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  11. add a comment area when there is a change to the inventory. Like when i am recounting, a note would be nice. Or loss, to know its because its expired would be nice

    5 votes
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  12. Treating an existing client as a new client if more than a certain amount of time has past since their last appointment.

    3 votes
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  13. for patient portal messages, it would be nice if the conversation crossed over from location to location if its under a specific patients name. Currently you can message from one portal, go to another location and pull up the clients name and there is no record of a conversation.

    also, would be ice if the messages were logged with the users name along with the date and time stamp. That way its easier to follow which staff member is communicating with the patient.

    3 votes
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  14. the business would like to be emailed when an appointment is changed/ modified or rescheduled.

    547 votes
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  15. When clients book online, we check each appointment to ensure it it booked correctly. The problem we have is when we open them with the bell icon, there could be over 70 appointments and we are not able to mark them as read individually, which makes this process longer than needed and leaves room for more errors if an appointment is missed. If there is a way to mark a single appointment as read, rather than mark all as read, it would be very helpful.

    25 votes
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  16. We are currently using the business charge. We would like a report that separates this charge from the service totals in a report so the stylists can see the actual amount they are being paid on. This would be ideal in Mobile app as well.

    6 votes
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  17. I have had several Different kinds of scheduling software and never ever have I had an Issue where a canceled appt or a rescheduled appointment be sent a reminder. It's unbelievable this is happening. How unprofessional it makes us look when we have people show up for appointments because they are confused.

    1 vote
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  18. Include a filter to allow adding products by brand.

    Also Some form of bulk selection of products would be super handy rather than searching and inserting each product individually. We often end up manually adding discounts per a sticky note at the desk because adding items to an automatic offer is too cumbersome when it is a large selection of items.

    3 votes
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  19. Not have just a credit card option for free services (such as corrections). We have to change the amount and then go to "Other" to close out the ticket. Also, even if the service were free not everyone wants to pay a tip by credit card, which is all this options currently provides.

    4 votes
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  20. The business would like the ability to run a report on all reoccurring appointments that are scheduled by client name.

    5 votes
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