Notification for rescheduled or changed appointments
the business would like to be emailed when an appointment is changed/ modified or rescheduled.
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Daniel Corn commented
I completely agree. As a business owner and artist, it would be extremely helpful to see when a client has rescheduled for any of our artists. I feel like this is a crucial missing feature.
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Jacie Pacheco commented
This is so important! This is what I came here to suggest. If a client is rescheduled from one stylist to another, it does not alert the new stylist of their schedule. Countless times I have been unaware that someone is scheduled with me because the rescheduled from another stylist. It's crazy that we get notifications for everything regarding our schedule except this! Also, when someone reschedules with the same stylist, it does not notify us! So if I think I have someone tomorrow at 8am, and then they decide to come another day, I receive zero notification to let me know that my 8am is now open.
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chad eggertsen commented
Notify professionals in professional app when clients reschedule
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Sabrina Flores commented
Text notification for rescheduled appts it’s just as important as a cancellation
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Mischa Tedesco commented
As a service provider I get a text when a new appointment is booked or an existing appointment is cancelled. I'd also like to receive a text when an appointment is rescheduled, as well as when a client adds themselves to the waitlist.
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Jeremy Shieh commented
I'd like it customized so that there isn't so many potentially needless notifications going out to service providers prior to when it matters. If it were something like;
"notify of reschedules INTO my schedule, if less than 10 days prior to appointment date"
"notify of reschedules OUT of my schedule, if less than 3 days prior to appointment date"
"notify of reschedules WITHIN my schedule, if less than 1 days prior to appointment date" -
Diana Chaparro commented
getting notified when clients reschedule
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Courtney Ocloo-Lee commented
Similar to how service providers get notified when a client cancels, can we enable a notification for when a client reschedules?
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Zella Cuyler commented
Send service providers a notification when clients reschedule themselves, so that they are aware of a schedule change. The same way service providers get mitigations for bookings they should get them when bookings change.
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Becky Rasmussen commented
Please do this!!!! Its a huge issue
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Cindy Doody commented
Can we organize this so you can see WHERE they rescheduled from when we get a rescheduled change? From where to where!
Not seeing that they rescheduled is pointless if we do not have a full view. -
Sabrina Coviello commented
This is absolutely critical for our staff!
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Liz Dees commented
We would love if our stylists could get notifications when their clients reschedule! As of now they only get notifications when the initial appointment is made or cancelled. Thanks!
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Danielle Smith commented
Service providers should get notified if/when a guest is rescheduled from another service providers book to theirs.
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Cindy Doody commented
It should show up clearly like a cancellation, with the original appointment, and the rescheduled appt marked.
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Heather Sams commented
There are notifications available for things including when a guest makes and cancels an appointment. But there is no notification available when a guest reschedules an appointment. This is just as important because most salons have a cancelation window of 24 hours and anything after that they are allowed to charge a cancellation fee. If a guest reschedules an appointment within 24 hours of the time of service then the staff isn't notified in time to follow through. It would be very helpful if there was a notification when a guest reschedules their appointment for better communication between staff and guest as well as so the staff knows whats going on with their book at all times.
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Karen Koch commented
Staff notifications when an appointment is rescheduled. We have come to understand that service providers are NOT notified when an appointment gets rescheduled. It is imperative that service providers are notified when an appointment time is changed (rescheduled) or if a service is moved from one service provider to another. I lost a $125 90-minute massage last week because one of my therapists could no longer do the appointment and we moved it to another therapist. The therapist was not notified and so she didn't show for the appointment. The client was there waiting and I had no one available to service the appointment.
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Sarnai Tumurbat commented
Get an email or message when client reschedule their own appointment. Today we har problem. Client showed up saying she has an appointment booked for today but she has rescheduled it by herself long time ago. And she thought she still has an appointment for today. There is no proof that she rescheduled it by herself. And look like we made a mistake
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Ashley Minor commented
This is absoultuely Vital and is disrupting flow of business. Please fix ASAP!!!
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Zanbria Asante commented
When manually moving an appointment or if the customer can reschedule the appointment it should automatically notify the service provider.