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20 results found

  1. Ability to add time block to all

    20 votes
    2 comments  ·  General  ·  Admin →
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    Emily Struckhoff commented  · 

    Additionally, allowing the salon to create a block (in our use case, it's when our salon is being cleaned every other week) that doesn't impact utilization. Setting the shift as unavailable impacts the entire day. I just need the ability to set a 4 hour block.

    Emily Struckhoff supported this idea  · 

  2. Differentiate between Salon Request (Any Stylist), Stylist Request (New), and Stylist Request (Repeat) within the Booking Process

    11 votes
    1 comment  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 

  3. Priority scheduling

    3 votes
    0 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 

  4. Make the chat box moveable on the screen. Huge help!

    128 votes
    Waitlisted  ·  7 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 

  5. Adding an icon to appointments that activates if a guest has completed their forms.

    324 votes
    Waitlisted  ·  6 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 

  6. Darken the unavailable hours on the calendar (instead of white)

    170 votes
    Waitlisted  ·  8 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 

  7. better identification of NEW clients & first time bookings

    175 votes
    Waitlisted  ·  5 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 

  8. Invoices!!!

    356 votes
    Waitlisted  ·  43 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 

  9. Highlight no-shows in red in patient history

    327 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 

  10. Ratings

    318 votes
    Waitlisted  ·  10 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 

  11. Show who is logged in on the computer screen

    19 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 

  12. Require completed forms during booking

    52 votes
    Waitlisted  ·  3 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 

  13. Outstanding Forms List

    14 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 

  14. Incomplete Forms Alert

    57 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 

  15. Better navigation between message center and calendar

    7 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Emily Struckhoff commented  · 

    We love the contact center, but this has been a real challenge for our front desk staff. A lot of our clients text us to change/make appointments but when a message conversation is open and you toggle to the calendar and then back, the conversation is closed and you have to go find it again. This is problematic in a high traffic salon!!!

    Emily Struckhoff supported this idea  · 

  16. Appointment Change History

    723 votes
    Waitlisted  ·  39 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 

  17. Message clients through the mobile app

    201 votes
    Waitlisted  ·  36 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 

  18. Create links that we can send to clients to capture CC info

    790 votes
    Waitlisted  ·  59 comments  ·  General  ·  Admin →
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    Emily Struckhoff commented  · 

    For salons that do not utilize online booking, I would like a way to send a secure link to clients to input their CC info ADDITIONALLY, give that appointment a "pending" status until CC info is captured and/or cancellation policy has not been acknowledged. That way we can see at a glance if that data hasn't been collected.

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    Emily Struckhoff commented  · 

    This would be great as we do not utilize the online booking feature, we book ourselves for greater control. I'm not comfortable asking clients to read their CC info over the phone and that step often gets lost in the shuffle of tasks of the front desk.

    Emily Struckhoff supported this idea  · 

  19. collecting credit card before booking

    46 votes
    Waitlisted  ·  4 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 

  20. Keep no-shows & late cancels on the books for utilization purposes

    470 votes
    Waitlisted  ·  21 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  ·