Ideally, the business can add a tag or button that lives in every booking process. Once the client details and services are entered and confirmed, the operator (and online) will select one of the following boxes:

• Salon Request (Any Stylist)
• Stylist Request (New)
• Stylist Request (Repeat)

Generate all this data into a report - allows businesses to track how clients are coming into the salon. The report should include % of existing guests retained and % of new guests retained. Currently, BLVD's retention report includes any guest who has been in the salon. So, if a business has a very healthy salon traffic and a stylist who doesn't retain personal requests, the business has no way to differentiate.