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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6975 results found

  1. Some of our patients don't need to check out at the end of their service. They just need to be seen. So I'd like to be able to move them to completed without having to do all the extra steps of checking out.

    3 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  2. We run nationwide promos that are extremely hard to do because we have to go into each location and enable the service for every esthetician and then also go set the commission for each esthetician. Being able to set this at a company level would be incredible.

    2 votes
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  3. It would be very helpful to have a filter for Business Hours.

    1 vote
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  4. The business wants to be able to run reports on new clients specifically who are coming in for their first appointment so she can create a welcome bag.

    2 votes
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  5. When checking out, it is really easy to miss where you need to add promo codes, so making the button bigger or more noticeable would create a better user experience.

    1 vote
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  6. 2 votes
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  7. On the home page of the booking widget where it has Individual app, group appt, gift cards. It would be helpful to be able to add another selection there.

    1 vote
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  8. There should be an option to schedule all employees even if they can't perform services without adding to the hours available for the day. It is hard to calculate the total hours an employee is working if we can't do all of the scheduling in one place.

    Also, we need to be able to schedule multiple shift times per day.

    For example. We have providers that are front desk and performing services, so it makes scheduling challenging if they have a day where they do both. If I make the therapist available all day then block out non-available time, that…

    3 votes
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  9. for ex. why cant everything 'service' related be under a single service tab? more room for user error when everything is all over the place

    1 vote
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  10. Business wants to be able to run a report on all numbers that have texted the incoming line that are not yet clients.

    1 vote
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  11. On an old booking platform, we were able to see if past clients had confirmed past appointments.

    4 votes
    1 comment  ·  Admin →
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  12. it can be hard to manage a sea of text messages, sometimes there are clients/staff we want to keep an eye on and pin to the top of the messaging page :)

    8 votes
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  13. Please include Service Provider Titles to Booking Confirmations. General feedback from clients was to include titles as the Last Name. The Service Providers have different levels of experience, so this allows the client to choose appropriately when scheduling their service.

    14 votes
    Scheduled  ·  0 comments  ·  Admin →
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  14. Can't create a new sale the following day unless the previous have all been addressed, or can't close register for the day. This would help ensure orders are being maintained efficiently.

    1 vote
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  15. Provide reporting on orders that have not yet been closed with cart details (open date, provider name, item name, price)

    2 votes
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  16. The problem with existing appointment reminders in Boulevard right now, is that, they come with a "request to confirm", and if clients forget to confirm, business has to call them as we cannot automatically remove them from the schedule. This creates more burden and manual workload for business, unnecessarily.

    All I want is to send the "APPOINTMENT REMINDER" alone! however it is not possible with current set up.

    Given that clients are already required to provide their credit card information and agree to pay late cancelation and no show fees, it is implicit that they will be held accountable if…

    2 votes
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  17. Integration with SIS Prestige

    1 vote
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  18. We are switching from Mindbody which has an AI feature built in which we have used tremendously. The AI answers missed calls via text scheduling, rescheduling, or answering questions. It can be built into the practice website to have an extra scheduling option. This feature schedules appointments totally of $5,000+ for us each month when we are closed or on another line with a client.

    61 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  19. Booked appointment report data for One Time Blasts

    4 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  20. If we have a cancellation day of or day before and have a huge gap, it would be awesome to have a text go out to the later appointments offering earlier times. They can opt in and move up or indicate they need the original time.

    Ex. Hi Client, an earlier time is now available with your stylist today. If you would like to adjust your scheduled time, please choose from the options below. If you'd like to stay at your original time slot, reply "NO"

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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