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  1. 2 votes
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  2. When checking guests in on the calendar screen, it is easy to mistakenly only mark them as confirmed if they aren't already. There should be two separate buttons for marking them as confirmed and marking them as arrived.

    3 votes
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  3. The current average spend is based on the absolute totals which may also include gratuities. This skews the numbers. It would be great to have it calculate it based only on services, products and take into account the deposits.

    1 vote
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  4. Offer the Duo in a white color.

    8 votes
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  5. Can we manually send confirmation/cancellation TEXTS? We've found most people don't check their email very often and believe they haven't received a confirmation if it is not via text.

    2 votes
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  6. We would like Date of Birth to be added as part of client/patient information

    9 votes
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  7. I would love to see an itemized report for products and services, listing the order(clickable to go right to that order is needed), number, products purchased/services, guests name and service provider. And then making it customized to be able to select the whole company or just one stylist.

    9 votes
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  8. Would love to be able to see any ratings that a client has previously left in their profile somewhere. When doing follow ups, I like to see if they already submitted feedback and it would be helpful to just look at their profile without having to separately check the ratings under the Manage section

    17 votes
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  9. We would love to be able to see a gift card balance when checking out, just like how you can see account credit balance. And be able to charge the gift card similar to charging the account credit. Thank you!

    26 votes
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  10. It would be nice if on the left side of checkout we were able to see the clients zip code since we need to input it for checkout instead of asking them everytime if their card is on file

    2 votes
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  11. Need a way to get a list of these accommodations, filter if the accommodation is by price, duration, etc so that businesses can identify weaknesses or bottlenecks and either micromanage service providers to correct it or delete the inefficiencies. At current I believe there is no way to find these issues that potentially cost businesses time and money :P

    2 votes
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  12. Need a way to get a list of these accommodations, filter if the accommodation is by price, duration, etc so that businesses can identify weaknesses or bottlenecks and either micromanage service providers to correct it or delete the inefficiencies. At current I believe there is no way to find these issues that potentially cost businesses time and money :P

    3 votes
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  13. 2 votes
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  14. The business would like to be able to choose to hide gratuity from orders from one provider to another. They would like the gratuity to only show if it was left to the user viewing the order.

    17 votes
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  15. I wish there was an option to automatically add additional time for new guest bookings with specific service providers or services. For example we have a Stylist that needs 30 extra minutes with all new guests and then we have a Colorist that needs 1hr extra with all new guests. Right now my front desk team have to mentally remember this for these service providers.

    3 votes
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  16. Business would like to see the appointment details in the SMS notifications when appointments are booked.

    1 vote
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  17. The business would like future appointments to be displayed in the receipts from completed appointments.

    7 votes
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  18. Where new clients come from is critical information to understand. Currently, referral source isn't a mandatory field to complete a profile and I think it should be! Our team constantly forgets or skips asking this and it's lead to tons of profiles without a referral source. If it's not mandatory then it should be a warning when creating a profile.

    In an ideal world this would be a backend setting "make referral source mandatory"

    22 votes
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  19. The Boulevard team is great and so helpful but anytime there are imports or beta reports created it's my username that's logged as who created it. This can be confusing to our team members, it would be nice to easily distinguish what was done by BLVD to get to the bottom of situations faster as needed.

    For example, when we need help with beta reports the BLVD team creates the reports and it looks like it's by me so no one thinks they have the authority or should delete the report. Also, I get confused because it looks like I've…

    1 vote
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  20. At current the notes of messages end with dot dot dot if it is too long, but I do not believe staff are thinking ever that means there is more. I think they assume the clients or note just end abruptly with “…” because that is the way it was written. I think it would be useful if it either opened the full message when clicked or had a more obvious GUI element to denote that there is more besides being plain text “…”

    5 votes
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