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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6946 results found

  1. Have a "search" function in Business and Location Manager. For example, "services"

    When a business location has a long list of services, you have page through until you find it service in managing location or employee. A search function would be helpful.

    6 votes
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  2. Create a client self checkout process

    By creating a self checkout process for clients, it could eliminate the need for a front desk staff. We could equip our salon with iPads that have the self checkout available to them at any point in their service for a seamless and less awkward checkout process

    14 votes
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  3. Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option

    Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option

    Currently, directions, email, and call are available as quick links on the Appointment Details provided to the client when booking and via the Portal. If we are using the integrated messaging system with Boulevard it would be nice to offer TEXT as a contact method.

    2 votes
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  4. ONINE BOOKING ALERTS - when reading these it would be beneficial if as you open an appt, it automatically is marked as read.

    3 votes
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  5. Records and/or log of when a staff member puts a tag on a client profile.

    Please make a record/log in the client notes when a staff member puts a tag on a client profile. Currently, if a staff adds a tag you and doesn't leave a note on their profile there is no way to trace back who put the tag on there and when it was added to the profile. This would be very helpful.

    2 votes
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  6. Automatic Emails to clients when they self reschedule

    The business would like clients to receive new confirmation emails of the rescheduled time.

    12 votes
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  7. Bulk move products from categories

    The business would like to be able to select multiple products from within a category and move to a different category.

    4 votes
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  8. Remove failed refunds from reporting

    If a refund did not go through, it should not be included in reporting. If it is, a current status could be helpful for determining if the funds were actually removed from the business account or not.

    1 vote
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  9. Check in and checkout times added to appointment

    Would be super helpful if you could add the times the client checked in for their appointment and what time the appointment was checked out in the appointment details for easy visibility.

    7 votes
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  10. Be able to collectively get a list of birthdays for each month of the year of our clients. If not how do know?

    1 vote
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  11. New Guest Logo is in bright red so it's easier to recognize a new guest

    It would be easier to recognize a new guest on the schedule if the logo appeared in a bright red color, vs just the star or heart (can't remember which one it is at the moment.)

    2 votes
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  12. Reference to CC on file, but guest maybe wants to pay a different way.

    So for the guest who have a cc on file, it would be nice if a button popped up and said, "Do you want to charge the card on file?" Then we have to hit confirm or no. This is especially true for young adults that maybe have their parents cards on their file, but then the young adult actually wants to pay cash and not charge Mom's CC. It just automatically grabs the card on file with no chance to asking first.

    1 vote
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  13. Link to a single location within the slide out booking widget

    I would like to be able to link to a single location within the slide-out booking widget. Would be super helpful.

    2 votes
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  14. inventory on hand category

    Categorize inventory under: Clothing, Hair, Skin Care

    1 vote
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  15. Track down with in reports

    Example if im looking at service sales. I see a transaction i want to look more into I want to be able to click that transaction and it then show me what its connected to client, service and payment method

    3 votes
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  16. Ability to Inactivate clients

    Would like the ability to inactivate certain clients so they don't show up in the main client list.

    2 votes
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  17. Adding an icon to appointments that activates if a guest has completed their forms.

    It would be helpful if we didn't have to go into their account to check to see if they completed the forms.

    393 votes
    Waitlisted  ·  8 comments  ·  Admin →
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  18. Relationships between guests would be helpful in tracking visit history. If we have 3 John Doe's, which of these is married to Jane Doe?

    Relationships would help to keep track of who is friends or family of who.

    2 votes
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  19. I suggest you create a way to send Forms to Duo Tablet for guests when they check in. . We check them in verbally to help w/spa guidance.

    We check guests in verbally as we have multiple guests coming in at the same time. Prevents a line from forming. We also guide our guests through the experience instead. If there was a button that we could click to send the form when needed instead of them having to check in via tablet.

    3 votes
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  20. In the patient chart there needs to be an option to identify them with a photo (near their name) so front desk staff has an easy identifier

    1 vote
    Waitlisted  ·  0 comments  ·  Admin →
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