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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7193 results found

  1. when looking at the history of a clients orders. when i open a specific order and then hit the back button, it redirects me to todays recent orders history of all clients instead of bringing me back to view the history of that specific client. having to type in the clients first and last name every single time i want to look into there individual account order history
    ie: All Orders--> clients name--> full order history--> specific date of order history -->hits back button-- All Orders.

    it should be :
    All Orders-->clients full purchase history-->Specific date-->back button-->clients full order history.

    4 votes

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  2. It would be helpful to have the option to archive any charts even if they have been started or "in progress". This would be a nice option to have in case 2 of the same charts or open, or the opened chart was not used or a different one was needed.

    6 votes

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  3. Keep accidentally closing when we want to add notes - makes more sense for the close to be the button on the far right!

    2 votes

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  4. Show in the actual check out that they have a card on file maybe by upcoming appointments? Instead of it just showing when you click on their appointment to check out or when you click into the dropdown for credit cards!

    3 votes

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  5. Would be helpful to have an area on the Purchase orders where you can input if you used a supplier credit and did not have to pay for a certain amount of products.

    2 votes

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  6. 4 votes

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  7. It would be very helpful to have a marketing option for drip campaigns to remind clients to repurchase product.

    2 votes

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  8. 1 vote

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  9. Is there not just a simple way to see debit vs credit cards? that's the only thing i can think of that may be causing such a discrepancy in how much is collected vs what I' paying in fees. Offset should be charging guests 3% but I'm routinely paying 2.5% and the guests are paying 1.5%. If this is because they are all using debit cards I need to be able to figure that out without going down a back alley to locate and download a spreadsheet that I then have to reconfigure so I can actually read it.

    2 votes

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  10. 1 vote

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  11. With prior POS software we got a popup message indicating that a client's appointment was affected when we removed a working day for a service provider. I recently did this and there was no indication from the software letting us know that a client had booked an appointment on one of the days that had been removed from her schedule. We would like to be notified so we can make arrangements to reschedule the client to a different provider and/or different date.

    4 votes

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  12. Add a slider bar to compare before and after photos to allow direct comparison. This feature is in TouchMD and is super helpful for the team.

    19 votes

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  13. I came from Vagaro and they had easy to read visual data charts. I am a visual person and numbers/text are hard to read. Having easy to read Data such as graphs, pie charts is ideal for business to see the numbers easier for visual people.

    36 votes

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  14. The business is wanting the ability to have more then one register. They are a single location but they have multiple "register setups" within the business.

    16 votes

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  15. Currently you cant see the prices of services easily at all when booking. It does not show you the price of the appointment until you are almost done booking it. I would like to be able to easily see all prices for different artists while I am on the phone with a client. Right now I have to basically book it to be able to tell them the price.

    26 votes

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  16. Currently form access is either all the way turned on or off. It'd be great if we could restrict access for certain forms/charts to protect sensitive client information.

    5 votes

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  17. When a credit card refund is completed - the fees associated with that transaction should also be refunded. Especially because you do not allow for online booking using gift card/voucher. Last month, we had $3000 in refunds - so we were essentially double charged for those bookings.

    5 votes

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  18. It would be nice to see when any changes are made to the employees scheudles and who makes them. Such as adding breaks, making unavailable, etc.

    4 votes

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  19. it would be amazing to be able to take mobile payments through phone without having the need for the iPad, duo, and the laptop and the need to enter information. it's quite cumbersome for vendor events.

    8 votes

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  20. We would love for confirmation texts to go out at 9AM instead of 2PM.

    3 votes

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