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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6433 results found

  1. I would like to see it as at least a privilege option that we can activate-- This way it's easy for them to replace appt times in the case of a cancelation or offer alternative times/accommodate if they decide to do so.

    6 votes
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  2. When creating a new form, I would like to be able for a client to chose yes or no and then create a line that says "If yes, when?" that a client can also fill in. Instead of having to create a new text box for it.

    2 votes
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  3. include last appt date/visit to the wait list information

    3 votes
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  4. The business would like to be able to view a list of clients who have or have not completed any client forms.

    Right now you can only view on an individual basis through the client profile.

    15 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  5. Would love to still be able to see prior employees previous schedules on the calendar even after they're removed from the system/disabled access. There might be a way to see it in a report, but it's helpful to see on the calendar day to day to help establish forecasting the business patterns. This would also help in rescheduling any future clients that are on their books without having to run a report & then go into the client profile to reschedule.

    14 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  6. 2 votes
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  7. For the new Netsuite API, we would love to be able to have client names added to the order flow from Blvd to NS. Currently, we would need to pull a client list and match to the Client ID which is a continuous and time-consuming task.

    1 vote
    0 comments  ·  Admin →
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  8. I would like to be able to opt in a patient into text reminders at check out. Many of them don't see the option when they book their appointment.

    3 votes
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  9. Blvd allows users to open up more than 2 sale and/or appt booking windows at a time but the third one gets cut off the screen. I know that a workaround is to expand that third sale into the detailed view so that it takes up the whole screen, but it seems like a design flaw that it gets cut off like that at all.

    1 vote
    0 comments  ·  Admin →
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  10. Currently, when a service provider receives text notifications about appointments, the emoji/icon used is an emoij of a calendar page that has the date July 17th.

    1 vote
    1 comment  ·  Admin →
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  11. Being able to restrict service providers from viewing certain reports/limiting them to see their own metrics would be very helpful.
    For example, service providers should only be able to see their own tips/commission, and not view everyone else's.

    10 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  12. Ability to add together time cards from multiple locations.

    3 votes
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  13. When I'm adding a new client, I start with the phone number (since names you can misspell, but phone numbers are easier to input so our staff start with that) and once I type the number and click "create new client" the phone number auto fills into the FIRST NAME field instead of "MOBILE", you'd think the system is smart enough to distinguish names and numbers and fill them into the right field automatically. But no. And when you go to delete the phone number from the first name field, it EXITS the client profile screen altogether and now you…

    5 votes
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  14. When clients have expired cards, having the system be able to automatically update the expired cards would make the business run smother.

    94 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  15. Ability to view the calendar in a 5 day view

    19 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  16. Would like our business logo displayed on the Duo check in app

    23 votes
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  17. Ability to filter the date in the Gift Card Liabilities report to see what liabilities were for a certain time frame.

    7 votes
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  18. Right now you can only do group checkout in front desk view, but calendar view should also have the ability to add multiple tickets into a group check out.

    11 votes
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  19. Privilege groups should include a separate functionality of appointment cancellations. Only authorized staff should cancel appointments.

    We don't want our staff the ability to cancel any appointments, all cancellations should be reviewed by our manager. Some salons have a history of staff taking cash from customers, but then turn around and cancel the appointment to show that the customer never arrived, thus pocketing the full service sale for herself.

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  20. Sometimes we ONLY want stylists to see how much they've earned in Gratuity for the day and only the admin gets to see their service sales. For other employees, they want to see their service sales and gratuity, and everything else. Being able to control who sees what on their mobile app would be great!

    2 votes
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