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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7099 results found

  1. "bypass review forms" privilege and feature should present a "skip" option to staff allowed to bypass rather than just removing the "submit and review" button altogether.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Reporting to help us understand where a product was purchased would be extremely helpful.

    1 vote

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  3. Right now clients don't see the offset fee if they are paying with card on file like they do with tap/swipe/dip - it'd be great if that could be surfaced to the client in some way so they can confirm the total.

    1 vote

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  4. 1 vote

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  5. 1 vote

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  6. When we add products to a client ticket we cannot see the full name. And when we add product it moves to the top and we get lost. The entire product system is very confusing and overwhelming. As I am sitting in a staff meeting we are realizing we are all frustrated by this. Can we make this a more visible and smoother transaction.

    3 votes

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  7. We have several different membership options and we cannot set an end date. So we've had to refund if we miss canceling it at the term end. Right now it just goes month to month continuously. NEED term limits and end date selections

    2 votes

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  8. The business wants to be able to see the average score for staff in reference to ratings.

    3 votes

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  9. Filters under client tab should be an "and" instead of an "Or" so that when trying to send marketing emails you can send them to multiple selected appointment types instead of only one type

    1 vote

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  10. Please allow us to have 'effective' dates that are editable for service commission overrides like you can for standard commission rates set in the 'Compensation' tab.

    2 votes

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  11. Creating this button would allow the front desk to get back to the daily calendar view with a click of one button. This would save a lot of time in toggling forward when booking appointments in the future, specificallly toggling out of a stylist's weekly view.

    2 votes

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  12. I would love to have a feature where you can document a procedure that could reoccur, like a laser, but then pull up the same form for their next appointment to be able to see what was done last and document the new appointment. Finding we may have to go back to paper charting for this, which is not ideal.

    3 votes

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  13. Would like the business Admin to get notification of online gift card sales, appt booking, cancelling or rescheduling for business

    12 votes

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  14. When adding clients to the waitlist, it currently shows as "added by staff." The ability to see the name of the staff who added the client would be very helpful.

    4 votes

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  15. Currently in order to send a text, the number must be saved to a client profile. We often follow up with voicemails via text and if the client is new and we don't have any info other than the phone number it makes adding them to the system hard so the ability to text any number even one that isn't saved in the system would be great.

    5 votes

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  16. A lot of our clients see multiple providers when they visit the salon. It would be a convenient feature to indicate that someone is seeing more than one provider. Just a quick and easy way for a service provider to see that without having to hover over or click on the appointment

    5 votes

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  17. I would like the ability to assign certain take home products to certain services. Similar to how the system shows rebooking options at checkout, I would like it to suggest to the staff take home products that are set. An example would be I set for the blonding service to suggest a purple shampoo. The client may not see this, but it pops up for the staff to see and then suggest. It would help them remember to discuss take home.

    1 vote

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  18. New clients -> did they book another appointment -> which clients did v which clients didn’t.

    Run another report -> which clients had a consultation -> which clients booked an appointment after that specific consultation

    1 vote

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  19. Some of our patients don't need to check out at the end of their service. They just need to be seen. So I'd like to be able to move them to completed without having to do all the extra steps of checking out.

    3 votes

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  20. We run nationwide promos that are extremely hard to do because we have to go into each location and enable the service for every esthetician and then also go set the commission for each esthetician. Being able to set this at a company level would be incredible.

    2 votes

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