5884 results found
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Guest Option for GC check out
Can you add a buy as guest option for gift card check out
1 vote -
3 votes
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allow us to set a different paying client than guest receiving appt
oftentimes clients will book appointments for their kids, spouses, parents, friends, etc. and want to pay for the service, but we don't want to put their credit card on someone else's file. right now that's our only option, or we have to book under the paying client's name (which causes confusion for service providers and makes their appointment history inaccurate), or we have to add a $0 service for the paying client just to add their name to the invoice. this is too complicated and we should be able to add a separate person as a paying client so we…
9 votes -
AI {Chat/Text} Bot
A messenger bot that actively scans the schedule searching for inefficiencies in the timing of appointments.
1.) Give the bot info on how your appointment timing works. (i.e. a 30 minute takes up three 15 minute spaces or a 60 minute occupies five.)
2.) Bot determines which appointments to move in order to increase room for additional appointments
3.) The bot engages with the client over sms asking to move up or down
4.) The appointment is moved and confirmation is sent
We use online booking exclusively and sometimes the schedule becomes fragmented and productivity is lost. This is why…
22 votes -
Product cost to service
Product cost to do a service. This way you can see your profit margin example : Blonding service... how much for shampoo, conditioner, backbar products, lightener
6 votes -
Change client after appointment is booked
some clients share profiles and may need to change who is paying at time of checkout-
7 votes -
Gift card balance when checking out
We would love to be able to see a gift card balance when checking out, just like how you can see account credit balance. And be able to charge the gift card similar to charging the account credit. Thank you!
17 votes -
Have a "Please compete form" reminder email instead of only "confirm appointment" email
Sometimes we need to add additional forms after a client has already confirmed their appointment, and we are forced to have them fill out the form in-office because the "resend form reminder" email sent to them says "confirm your appointment" instead of something like "please fill out this form". So patients do not complete the form because they have already confirmed their appointment...
3 votes -
Membership cancellation
Can we make it a thing where the membership cancellation gets sent to the store manger s email just like appointment cancellations?
9 votes -
Time Texts Go Out
We would love for confirmation texts to go out at 9AM instead of 2PM.
2 votes -
Make referral source mandatory
Where new clients come from is critical information to understand. Currently, referral source isn't a mandatory field to complete a profile and I think it should be! Our team constantly forgets or skips asking this and it's lead to tons of profiles without a referral source. If it's not mandatory then it should be a warning when creating a profile.
In an ideal world this would be a backend setting "make referral source mandatory"
17 votes -
An app for patients
An app that is whitelabel branded, for patients to boost memberships and online sales, notifications, etc. would be absolutely ideal!
1 vote -
Drive time block added when next provider appointment is at a different location
Customer would like a drive time block to automatically be added to the calendar if next consecutive appointment is at a different location.
1 vote -
Submitting picture icon via Mobile App
It would be so much easier for the estheticians to upload there picture icon on the mobile app versus going in and logging into there desktop to do it. Thanks
1 vote -
Critical Privilege Group Update: Toggle for Client Audiences/Filters
Objective:
To implement new safety measures to protect company data, specifically by managing access to the newly updated Clients tab and the ability to create and view targeted audiences.Background:
With the recent update to the Clients tab, users can now 'drill down' into client data and create targeted client lists. Previously, a client list with 12,000 entries was not very actionable, but with the new update, users can filter and extract valuable information. This poses a potential risk if sensitive data falls into the wrong hands.Current Situation:
Turning off client list access is not a viable solution as…1 vote -
Tracking Outstanding Balances for Payment Plans
We need a way to track outstanding balance for customers on bigger packages. Some don't get approved through Cherry, etc. so we allow them make weekly payments throughout their 6-8 week package. There is a way to track customer credits but we need a way to track amount owed and ideally this would populate during checkout.
5 votes -
2 votes
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a way to require the front desk to not be able to save a client without inputting their demographics like their address and DOB
a way to require the front desk to not be able to save a client without inputting their demographics like their address and DOB
1 vote -
Product should have default POS amount. Dont always start at 1 always but default 5 , 25 or 100. .
Product should have default POS amount. Dont always start at 1 always but default 5 , 25 or 100. Important when selling multiple of single item or unit.
1 vote -
Check in Process
If the client is already booked with us they should only have to enter either there phone # or there email and not have to retype all the personal info each time they check in. Also it would be great if they where able to pick what service they are there for when checking in for there appointment
5 votes
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