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  1. Add service and product names as columns in the Payments & Refunds report to eliminate the need for cross-referencing with the Detailed Line Item report. This enhancement would streamline the reporting process by allowing users to see transaction details and the specific services/products in a single view, improving efficiency in financial tracking and reconciliation.

    Current Pain Point: Users must manually cross-reference between two different reports to match order numbers with their corresponding services and products, making the process time-consuming and potentially error-prone.

    2 votes
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  2. When clients have expired cards, having the system be able to automatically update the expired cards would make the business run smother.

    93 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  3. 5 votes
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  4. When filtering a report by Staff Name, having the ability to select between Active, Inactive or All. Similar to the Employees tab under Manage Business.

    2 votes
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  5. Need to be able to see the whole Monday-Friday work week for every provider regardless of how many providers are scheduled.

    2 votes
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  6. It would be great for the system to reflect the original single service price and have the option to show the discount based off package price. This is essential to show the client how much they are actually saving.

    2 votes
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  7. All services offered need to be an option under sales tab so clients can pre-purchase if they choose to. This can then be a credit/voucher on their profile to use for future use.

    1 vote
    0 comments  ·  Admin →
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  8. 390 votes
    Scheduled  ·  15 comments  ·  Admin →
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  9. have a place to document second addresses for second/summer homes

    1 vote
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  10. allow for the creation of "other" payment types that are excluded from revenue calculations. For example, if we give our staff treatment benefits and want to treat it like a normal appointment for checking out and record keeping purposes, we should be able to pay using an "other" payment type, but have that automatically excluded from revenue calculations since there is not really revenue associated with it. Same for influencer accounts who's fees are waived and a number of other scenarios.

    3 votes
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  11. We need to be able to charge taxes on gift cards at the time of purchase. Otherwise our system charges taxes at the time of redemption which puts the taxes on us or we have to charge the client taxes which takes away from the purpose of the gift card and is not a smooth client experience.

    2 votes
    1 comment  ·  Admin →
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  12. Make Charts non-visible to admins due to HIPPA

    2 votes
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  13. I wish it wouldn't send an email to us when we cancel an appointment for a patient. When a patient cancels their own appointment, it is super helpful that we get those emails because front desk goes through and contacts those patients to get rescheduled. It just makes it confusing when we get the emails for the appointments that front desk cancelled themselves. Or even if those emails could say something different showing that it was cancelled by a provider/employee.

    2 votes
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  14. allow an easier way to input account credits. Rather than having to do a sale to place in client chart. As well as easily being able to see why a dollar credit was added, and being able to specific what it can be used on.

    3 votes
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  15. Considering there is currently no way to mass update unit costs for products, it would be nice to have a "save this as the default unit cost" checkbox next to the price when receiving purchase orders.

    1 vote
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  16. If you could simply rearrange the add on services to put them in your desired order that would be amazing. Currently, you have to delete them all and re add them if you want a certain one at the top.

    3 votes
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  17. Would be great if the purchase orders retained the suppliers name on the download versus our salon name. (Like what you see in Blvd) We use them to email the order in and having our own name when we download to send doesn't make it easy to decipher what supplier gets which p.o. unless we rename every purchase order.

    1 vote
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  18. 3 votes
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  19. Developers maybe check coding see if there's an error. We have literally changed it several times already.

    2 votes
    1 comment  ·  Admin →
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  20. 3 votes
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