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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6479 results found

  1. It would be very useful to send messages from clients as a text message to my phone. It is not useful that i can get a text that my client has 'arrived" but not a message that they are running late, want to cancel last minute or message me to reschedule. We are a small and busy clinic that does not sit in front of computer monitors watching for messages.

    9 votes
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  2. We would like integrations with VOIP Providers to enable easy communication with clients from external communication systems.

    This would allow for more ease in client communications - in specific calls.

    1 vote
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  3. Utilization percentage should not be based on the utilization of the resource as it is a staff report. It should be the amount the person was booked in relation to the amount they were scheduled.

    1 vote
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  4. When using the "dollar off per item" offer feature, it should multiply by the quantity sold. For example, if the offer is $1 off each unit of Botox, when we sell 50 units, it should take off $50. Currently, it does not take quantities into account and only takes of $1

    1 vote
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  5. I understand your can send reminders for forms prior to appointments. However, we've run into a situation where forms weren't completed before hand and the patient some how made it past our front desk without completing them. There should be a way to send these forms to a patient after their appointment. The only way to do that now is to send them PDFs of the forms which is very inconvenient.

    33 votes
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  6. add a flag for messages that need further attention or review, or more info. Or at least make message unread to others can see it and notice. When you have multiple people looking at message and then a bunch of others come thru they get lost.... some sort of way to know this need follow up. thanks

    13 votes
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  7. How about for the icon on the home screen there are initials or photo of whoever is signed in. So when you open up boulevard from the browser (since it does NOT require one to sign in), you actually know who is signed in. This would help for those who have multiple user.

    1 vote
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  8. POS should pull appointments 15 minutes prior to sending reminders - not before the day begins for 2 days out - changes in life happen

    1 vote
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  9. It would be nice if our customers could have a gift receipt with their purchase In the case that the receiver of the gift wants to return/ exchange an item, they could do so.

    2 votes
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  10. 6 votes
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  11. We need our list in notifications to allow more than 3 when people book online. We need to be able to see who has booked and when so we are capturing all our patients and know they have all the information before their appointment. We have to send consents and intakes from a different system.

    1 vote
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  12. I create a database and Google Sheets reports of all new patients and use Zapier to feed this information from BLVD. I would like to see Customer's Address, Provider, First Sale and Referral Source added to fields that can be exported. Thank you.

    2 votes
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  13. For every SKU, a URL points to online pricing for external vendors/sites to maintain competitive edge and retain client purchasing behavior.

    2 votes
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  14. Would like to have a Sales by Client report where we can see what customers have spent over a period of time. This is helpful at end of year to see who your top spenders are for the year.

    3 votes
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  15. Vitals section that is persistent for each visit that is easily viewed and able to show record of previous vitals values (weight, BMI, BP, etc) from each visit.

    7 votes
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  16. We would love to automate reminders via text/email that are specific to the procedure being performed.

    For example, a microneedling patient may get a text reminder 3 days prior to their service to stop retinol, and another text the morning of the appointment to remind them to start their numbing 1 hour prior to their appointment time.

    This could also be applied post-service as a way to follow-up, so a filler patient may get a text the following day to check in on them, or a laser patient could get a follow up text 3-7 days after their appointment.

    10 votes
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  17. It would be great if individual services could be attached to specific merchant accounts. For instance, I have a nurse/esthetician. It would be nice if the fees for her esthetic services went into the spa account and the medical services she performs went to the medical account rather than needing to create two separate profiles that don't sync.

    1 vote
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  18. Example: Someone books "The Full" but on our end it will say "Chemical 4" meaning we have 4 increments of time to apply. This is pretty crucial for time based salons.

    2 votes
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  19. Memberships include one guest pass (treatment) per year to share with someone (non-member). The management process today is not intuitive as it requires its own "membership" and manually adding the secondary client to it. Ideally, it would be easier for the member to send out the guest pass for their friend to use at their convenience that then associates it to their profile for easy checkout.

    4 votes
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  20. We get notified when clients cancel and book but not when existing appointments are moved. I almost missed an appointment not realizing my client moved from Thursday at 9am to Wednesday at 9am. How is this not a feature yet? I can't be the only salon requesting this. This is a feature that needs immediate attention.

    5 votes
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