6403 results found
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Marketing Suite
We would like to see better analytics in the marketing space after email blasts go out. We would like to be able to "resend to non-openers" similar to a platform like Constant Contact.
4 votes -
Different services options per therapist
Different therapists are able to perform different services. We have to adjust every enhancement not good across the board for every therapist to an add on, and it makes things confusing and less fluid for our clients when booking.
If a therapist is unassigned for a service enhancement, that should reflect when a client books online.
2 votes -
Gift card promotion that allows clients to purchase a certain amount and receive a reward
Ability to set up a gift card promotion that would allow the client to receive a reward if they purchase a certain amount. For example, if a client purchases a $100 gift card they will receive an additional $20 gift card.
26 votes -
Option to undo a check out
Have the ability to undo a service check-out. Sometimes clients want to checkout right away and pay or redeem a voucher before they are seen and then for one reason or another the service ends up not being performed. You cant undo the checkout or remove the service from the provider so then commission will be calculated for a service wasn't performed & the appointment will show in the clients history as if they were seen when they weren't. You also cant refund a voucher to return it to a clients account.
10 votes -
Gear vs. Manage
It is incredibly inefficient to switch between Gear and Manage. A few opportunities for improvement;
If permissions allow, simply display all settings, even if not edit-able.
Add a "switch" at the top to switch between gear (Business) and manage (Location)
The biggest issue switching between the two is your online location is lost. So if you are in a particular service and change between gear and manage you need to locate the service from scratch, if your browsing location can be saved when switching, this would be a satisfactory temporary fix.
This issue is most annoying regarding products and services.
9 votes -
Show the patients age on their profile next to their birthday.
Some services require patients to be 18 or older and having the age auto populate would help streamline the age check process.
15 votes -
Plugin for "specials"
While we utilize the overlay for all services, we would love to see the ability for specials to have their own booking links that could be set to pull into a "monthly specials" section or page on the website, automatically.
1 vote -
Manage Access Option and for ALL Summaries and Reports
Right now only Reports has the option to give certain individuals access to view if they do not have it. I would love to see this on summaries as well, so that certain reports can be viewed and printed by eligible staff members, while other summaries owners don't want employees to be seen can be hidden. I would love to print the Daily Summary so I can see the payment methods and make sure the receipts add up to the report, while still hiding the Commission Summary for example.
2 votes -
modify membership price
It would be extremely helpful if BLVD had the capability to modify the price of a current membership. We run deals all the time that change the price of current members and our previous solution allowed us to discount their membership price for x amount of months or change the price all together.
3 votes -
Purchasing in store GC and adding to another profile
The ability to allow a client to purchase a gift card in store and apply it to the recipient client account.
4 votes -
Customized text reminders WITHOUT two-way texting.
I'd like to be able to customize the booking/reminder text messages that clients receive WITHOUT having to opt-in to two-way texting.
4 votes -
would love to have a tab on the clients profile like where the allergies and medications are to have the patient's home care routine
would love to have a tab on the clients profile like where the allergies and medications are to have the patient's home care routine
3 votes -
It should say if a specific date is a holiday or national day on the calendar
On the top left of the calendar view where it says "Today's date" it should also state if that date is a holiday or national date.
2 votes -
Add required fields to the booking widget
It would be great to add date of birth and address as a required field in the booking process online.
8 votes -
membership cancellation email
Need the ability to send the membership cancellation email for the cancellation date not time it is cancelled. Memberships are cancelled at time they are sold since there is not an option to preset only a 12 month membership term and clients get confused when receiving cancellation email so early.
1 vote -
Highlight Note section make important note information more noticeable when we are accessing account.
Highlight Note section make important note information more noticeable when we are accessing account.
3 votes -
Have the ability to redeem vouchers/gift cards when online booking
When a client is booking online - have their vouchers available as payment. Also, a place for a client to redeem a gift card as payment.
12 votes -
Forms/Charts overall enhancement
Please allow us to categorize forms/charts.
Charts are the entire contents of a patient record. What you are calling a "Chart" should more correctly be called a "Note" or "Chart Note" or "Chart Document".
Text fields should allow either HTML like what we can enter in fields that allow markdown, or at least allow macros where we can use short keystrokes that replace text in the note field. At least allow today's date to be coded in a text field like {{currentdate}}. When patients sign the document, does it come with a date/time stamp? Why not show that on the…
7 votes -
offers- more usable for marketing not just discounts
Offers should have more options.
-----The apply to all should not affect appointments already booked; it renders it fairly unusable. You can always do that manually as well. Most do not want to discount things already booked, it does not make sense. We should be using discounts to drive more money not less.
-----Those same offers should be represented in the booking flow. Blvd is very siloed and some of the areas do not talk to each other, it is up to us to get that info out and it is HARD. If there is an auto-applied offer, that discount…
4 votes -
Cash Basis and Accrual Basis Reporting
It would be really beneficial to have a Cash Basis Account Report and Accrual Basis Accounting Report to provide better insights
2 votes
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