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6220 results found

  1. CareCredit integration

    CareCredit integration that saves clients information for fast future checkout.

    3 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  2. Add Business Settings / Duo Settings to allow enable/disable Arrived and Confirm buttons

    It would be nice for the Business to choose to use Arrived and Confirm buttons or not. The duo checkout process has too many options and choices that confuse our customers, and we do not see the value in them. We have to guide each customer through them or press them ourselves - similar to checkout at a US Post Office - too many choices. Super-clear checkout like Square POS is a tremendous example to use.

    1 vote
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  3. Last Name sort for reports!

    I want to run Staff reports and sort by Staff's Last Name!

    4 votes
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  4. Create a modifier pathway for any service to denote that a service is a ReDo or correction to a previous service and tie them together

    If this could specifically be reported on so that these services can be tracked they could also include totals to determine revenue loss due to time cost, materials used. Tracking whom has multiple of these is crucial as well. Businesses could also then build out how ReDos potentially are compensated for, for example our brand does no charge for the redo; but if with same staff they receive reduced commissions, and if differing staff, reduced commissions and split now 50/50 between the original and correcting service provider. At the moment this process is extremely manual and there is no way…

    1 vote
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  5. provide clients the ability to add a tip in the email receipt they receive

    Provide clients with the ability to add a tip in the email receipt they receive.

    1 vote
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  6. Select Date Range on "Schedule"

    It would be very helpful and time-efficient to be able to select a date range on the "Schedule" view, instead of being only able to select one day at a time.

    1 vote
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  7. Edit Time Clock Via Staff Profile

    2 votes
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  8. loyalty points on no shows and late cancels

    When charging for no shows or late cancels those transactions should NOT count toward loyalty points!

    6 votes
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  9. allow text conversations to be pinned to the top of messaging

    it can be hard to manage a sea of text messages, sometimes there are clients/staff we want to keep an eye on and pin to the top of the messaging page :)

    7 votes
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  10. Remove battery from Duo

    Removing battery from Duo would get rid of issues related to the battery

    1 vote
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  11. Automatic Late Cancellation Charges

    I would like to add to this and maybe have a reminder pop up when they late cancel within a certain timeframe that we can set?

    If its legal - take a step further and either have the system automatically charge them or put the late cancel charge in their cart/profile to show as needing to be check out by the front desk some how?

    31 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  12. Feature Request : auto-reschedule appointments when staff call out sick

    Prospect : 4Ever Young (45 location prospect ; franchise)

    Feature Request : auto-reschedule appointments when staff call out sick

    2 votes
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  13. Require a deposit or paying for service upfront from select clients i.e ones that have a history of no-shows are constant rescheduling.

    This feature would allow us to set a client accommodation that requires a deposit or payment in full upon booking from particular clients. This would help with clients that have a history of no-shows or chronic rescheduling.

    12 votes
    1 comment  ·  Admin →
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  14. Print Client Name on All Forms and Charts

    Please add the Client (Patient) name to all sheets when a form or chart is printed with page numbers. This is normal practice for medical offices. It helps to insure HIPAA compliance. Thank you.

    3 votes
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  15. Cancellation Policy Pop-Up for Online Booking

    A pop-up box for clients to check understanding of policy when booking online.

    51 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  16. have a block history tab showing when a block is created, moved, or deleted with time stamps

    have a block history tab that shows what staff member created, moved, edited, or deleted a block (specifically recurring blocks) like you can see with appointments

    6 votes
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  17. Filter waitlist appointments by the requested appointment time length

    When there is a cancelation, we want to try to fill it with a similar length appointment type to fill a gap in the schedule. It would be easier to filter the appointments by amount of hours rather than having to go through the full list manually.

    1 vote
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  18. Boulevard AI

    We are switching from Mindbody which has an AI feature built in which we have used tremendously. The AI answers missed calls via text scheduling, rescheduling, or answering questions. It can be built into the practice website to have an extra scheduling option. This feature schedules appointments totally of $5,000+ for us each month when we are closed or on another line with a client.

    7 votes
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  19. Offer Code Conditions

    Setting conditions for offer codes.
    Example Spend X on X = X Discount
    150 or more on gift card = 10% off
    spend 100 on X product line = 15% off
    Spend 200 in Spa Category = $20 off
    We can do this in house but when making sales online, especially gift cards, we cannot have it apply to all gift cards. setting a condition would be helpful

    98 votes
    Waitlisted  ·  12 comments  ·  Admin →
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  20. Apply business charge when a voucher is used

    Still apply the business charge when a voucher is used

    12 votes
    Waitlisted  ·  5 comments  ·  Admin →
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