5885 results found
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Check in Process
If the client is already booked with us they should only have to enter either there phone # or there email and not have to retype all the personal info each time they check in. Also it would be great if they where able to pick what service they are there for when checking in for there appointment
5 votes -
Prepaid items that can be received at a later date.
Our office would like to be able to create bundle service packages with prepaid treatments that can be received at a later date. Example: package of 3 microneedling treatments that are done 4-6 weeks apart. The patient can purchase them all at once at a discounted rate but we need to be able to into the invoice and receive or finish the services for records.
1 vote -
Show balance/change information after checkout is complete
It would be nice to be able to see the change a guest should receive back after checkout is complete, not just before. It would also be nice to see gift card balances afterwards as well. Sometimes providers get a little click happy and it would save time to have that information on the screen still instead of having to look up the gift card balance or pulling out the calculator.
3 votes -
FORM upgrades
I think it would be EXTREMELY to have these options to form:
Manually link the forms so that we can send in marketing/client reach out campaigns
The option for forms to be required for booking
An alert or list of clients who have filled out forms (so we can input any information into the file)
A birthday option that automatically updates their birthday on their file (year not necessary)
12 votes -
"Voucher" or Series sales should not be included in Product Sales
It messes up the Retail to Service Sales percentages and has it so I have to manually break it out each pay period to avoid paying retail commission on it. Can it not be it's own category? Or at least go into the service sales because it is a series of services purchased.
22 votes -
Chart accessible by double clicking appointment
Please provide access to patient charts more easily- Double click on patients appointment and it will pull up?
2 votes -
Thank you for your help, please pass along the following recommendations for improvements: 1. Allow messages to be tagged "unread" and allow
- Allow messages to be tagged "unread" and allow messages to be sent to providers/front desk
- Put in place safeguard so a provider cannot be scheduled in two different locations at the same time.
- Allow blocked times (ie out/PTO) to be seen in all locations provider is seeing patients
- Allow option to see providers schedule in all locations they work on the same page
3 votes -
no show fee on receipt
When a client no shows/late cancels the no show / late cancellation fee should be shown on the receipt instead of a discount
24 votes -
Forms Auto Fill
If you fill out the forms and on the first form they put name and dob it should autofill the rest on the next forms. Along with the date should transfer over
23 votes -
product sales report
Would love a product sales report that listed who the sales were made by so commission would be easier to figure out. Client name on there would be nice also.
3 votes -
Make the client list alphabetical
It's so hard to look up clients when the list doesn't populate alphabetically. Scrolling through random names is time consuming.
4 votes -
Auto Apply Account Credits
Business would like account credits that are collected to automatically be applied to orders at checkout
4 votes -
note at booking to call the business for more availability
since boulevard does not show all times available, it would be nice if in the mean time, there could be a note that says please contact the business for more available times
3 votes -
client notifications specific to the service they booked.
we have many different services that require different pre and post care instructions. for example, in the booking notification for a spray tan we want to tell them to wear specific clothing, for lashes we want to let them know to plan not to wash their face or shower. for extensions we want to let them know to take Tylenol bc their heads will be sore. on vagaro I was able to customize the client instructions based on what service they were getting
3 votes -
Keep the original membership date despite charge date!
Keep the original membership charge date despite the card being charged later. no other system changes it like boulevard. booker, vagaro, etc all leave the original date despite the charge date. its labor intensive to have to manually update this every month.
3 votes -
linking credit card between profiles
It would be helpful and make life easier if we could link a credit card from one profile to another. For example if a client's parent would like to pay for their child's services and there's no CC on child's profile but a CC on parent's profile, if we could link the card to the child's profile instead of having to retrieve the CC via phone with parent at checkout. This feature was something we could do on Booker booking software.
5 votes -
Fix the tag summary report
We would like to be able to use that report to track a specific client group who comes to our spa.
2 votes -
Ability to break vouchers down into smaller segments
It would be nice if the system was smart enough to apply a 90-minute voucher to a 60-minute appointment and then have a 30-minute remainder. On the same topic, it would be very convenient if the system was smart enough to know that if a client has a voucher in their account that could be used to partially pay for a service that you would be given the option to do so. It something isn't exactly the same price then potential payment options are ignored.
2 votes -
Quickbooks Integration Training
I am trying to set up the quickbooks integration but there is NO TRAINING. quickbooks knows nothing and I can't get anyone on the phone to help to understand any of it. I was with my book keeper for two hours trying to figure it out.
2 votes -
Bring back cursive chart sign off
The chart sign off signature used to be in cursive and now it's in bold capital lettering. Can you bring back the cursive or at least an option to have cursive over the capital letters?
4 votes
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