5885 results found
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Sync Ratings to Reviews
The business would like ratings to be automatically posted to Google and other platforms rather then having the client manually select.
10 votes -
Full migration - past appointments
Full migration from software
3 votes -
no show
when a customer does not show up is there a way to mark the appointment that the patient did not show up? or have the system automatically identify that appointment as a no show and charge them
3 votes -
Calendar identifies first time clients
With previous software first time clients were flagged on the schedule each day. I appreciated this as an owner because it alerted me so I made sure to go introduce myself and chat with them for a minute and welcome them
10 votes -
Allow the cancellation of one appointment in a group of linked appointments
When a client is coming in for multiple appointments in a single day and those appointments are linked.. if they decide to cancel one single service, the system cancels all of the appointments that were linked together instead of allowing you to cancel just one of the services in the group.
2 votes -
Add "New Sale" button on Calendar page for a quick walk in retail sale
Often time we are on the calendar page supervising the schedule. For a swift and quick random walk in or forgot to also purchase can just stay on the calendar page and have a button to check out a random purchase that didnt have an appointment.
3 votes -
Customize Service Provider Pricing on Modifiers
Either Allow Add-On Services to be Grouped under Custom Labels and min/max option per category, and/ or Allow Custom Pricing for Modifiers based on the stylist selected.
2 votes -
1 vote
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Service alerts such as outages or feature issues with Boulevard as push notifications in professional app
Often alerts are business critical and the only way to see them is on dashboard. Staff that do not normally use dashboard do not see these alerts and it may be crucial that they are aware of the temporary issues despite not being in front of dashboard (or if someone dismissed the alert). Having these mission critical alerts go out to all service providers could mean the difference between disconnected massive confusion and collective working around.
2 votes -
Hide Gratuity
The business would like to be able to choose to hide gratuity from orders from one provider to another. They would like the gratuity to only show if it was left to the user viewing the order.
13 votes -
Slack integration for blvd help chat
This would be instrumental in helping businesses that have staff all over the place work together alongside Blvd in-house support. I'm thinking that the Blvd helpchat (bot or person) can communicate with the slack channels for Blvd businesses. Advantages include, does not require full instance of dashboard to ask for help, can have group chats and bring other staff in so that multiple operators can get the solutions from Helpchat without having to copy/paste and screenshot things to each other, provides service providers who never use dashboard to get a way to seek assistance on using features.
1 vote -
Allow returning clients to log in when booking
The "boulevard booking" option allows clients to book appointments without actually logging in- this is causing our salon to run over on clients because we have some of them saved as 45 minute hair cut accommodations. When they use this booking option it bypasses their accommodation and books them at a shorter time than needed
3 votes -
Disable credit card offset for client for the booking deposit fee
Clients should not have to pay the credit card offset % for the booking deposit fee when booking. It is not right because they haven't filled out the forms yet, so they do not know what the fee is and cannot consent to it. This is a legal problem for states like CA. But I would still like to keep a deposit and have the offset charge for the service at checkout, so please disable it only for the booking deposits.
3 votes -
Enable Membership Transfers so Clients can pay for other Clients' membership charges
In the event someone else wants to pay for another person's membership. It could be transferred to the client's account without saving the membership holder's card info on the client account.
3 votes -
OPTION TO STAR TEXT MESSAGES TO GO BACK AND RESPOND MESSAGE
WHEN RECEIVING MESSAGES THERE SHOULD BE AN OPTION TO STAR OR FLAG IMPORTANT MESSAGES.
21 votes -
Allow for scheduled holiday closures.
Currently, the only way to block off for a holiday is to put individual blocks or change availability for staff individually. This is very time consuming for a large salon. Would be great if we could set the holidays for the year under management. Thanks!
176 votes -
Unlocking invoice
Give permissions to certain staff members to unlock an invoice and edit inventory incase the wrong product was pulled so the correct information matches charting/invoice
3 votes -
Limit Offers on One Product
Ability to set up an offer that limits a discount to one product per month or per checkout window
3 votes -
Service Provider should received notifications when there's a change to the schedule
Service Provider should received notifications when there's a change to the schedule
5 votes -
Outstanding Forms List
The business would like to be able to view a list of clients who have or have not completed any client forms.
Right now you can only view on an individual basis through the client profile.
14 votes
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