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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7189 results found

  1. Under client profile, products tab, add a column to product purchase history that shows the provider who sold it to the client to keep up with commisions

    4 votes

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  2. Privilege Group setting around hiding the compensation tab for other staff members.

    4 votes

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  3. Is there a way to edit our outgoing SMS and EMAILS for all our locations at once?

    We would like to edit our SMS and EMAIL reminders, but ideally, in one go / page.
    Even the confirmation emails should be the same for all locations.
    Is this possible?

    1 vote

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  4. We need to be able to select 'custom payment type' with $0.00 as the total.

    Currently, the only way to get to 'custom' or 'other' payment type is to enter a dollar amount.

    When we have Groupon customers (or Cherry or other) we do not know the exact $ amount at checkout.

    It depends on the fee and sales and other factors by the 3rd party.
    BUT not having the access to the 'other' payment option with a zero dollar total makes all these transactions hard to track.

    We need to be able to select custom payment options so we…

    1 vote

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  5. There is a payment list that shows all payments, but it looks like it's only on closed accounts. Not the ones booked in advance. It would be great to be able to see those as well.

    1 vote

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  6. Guests would love for us to be able to print all upcoming appointments. We can screen shot from the computer but it would be very helpful to print out for those guests who are not tech savy.

    11 votes

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    1 comment  ·  Admin →
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  7. If we could enable certain services to only be available for online booking if they are established clients. This would be useful for services that require a consultation prior.

    2 votes

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  8. Have recipients name and from on gift card, in case gift certificate is lost we can look it up.

    2 votes

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  9. Would love to see receipts include the number of units a client received and the cost per unit, not just the total. It would make things clearer for both clients and providers.

    3 votes

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  10. We would love to see customization of what order Add-Ons and Modifiers for services can be listed in. This would be specifically helpful when clients are booking online! Our hope is for our modifiers to show before add-ons.

    Example, we would like for Modifiers to show for our SKNLAB service before Add-On's because the modifier section is where they will be choosing their service type.

    3 votes

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    1 comment  ·  Admin →
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  11. Is there an option for a warmer sounding after the appointment message? Maybe a thank you for booking with us, and we hope to see you again!

    1 vote

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  12. Can we add a self check in? Somehow verify that the client is near the salon before check in is allowed. Like with fast food restaurants, you are required to be near the location before the order is confirmed.

    1 vote

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  13. 1 vote

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  14. Ability to create custom badges/tags for clients who fit certain criteria. Examples include one voucher remaining, membership status, pre-booked appointment, etc.

    1 vote

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  15. It would be very helpful to have a place to manage members of memberships. For example, being able to pull active membership reports that show each member etc. Currently I am unaware of any way to do this.

    1 vote

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  16. The Sales and Refunds report has a column called Created On. Unfortunately, dates aren't in mm/dd/yyyy format. The leading zeros aren't there. For instance, February 2nd isn't 02/02/yyyy it's 2/2/yyyy. This creates a problem when sorting the data by that column. So the report for the month, when sorted by the column "Created On" puts the transactions from the 2nd after the 19th. To solve this problem please change the way dates are recorded in the system. Thanks!

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  17. Hi, the online booking widget should just start with the options:

    "Book,"
    "Shop,"
    "Memberships,"
    "Gift Card,"

    instead of:

    "Individual Appointment,"
    "Packages,"
    "Memberships,"
    "Gift Card."

    Packages should be a subcategory after Shop. Since the change, I now have single treatments under packages and if I separate them it will be hard to nagivate and find what you want.

    Or give the option of customizing the flow.

    6 votes

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  18. Modify formatting and maintain the formatting of the text input box when sending to print.

    2 votes

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    1 comment  ·  Admin →
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  19. Add a built-in installment payment feature for service packages. This feature should allow clients to pay in multiple installments without needing third-party financing solutions like Cherry or Affirm. Similar to Zenoti, the feature would enable salons/spas to configure up to four scheduled payments, with each installment automatically charged to the client's saved card on file. This streamlined solution provides flexibility for clients, improves cash flow for the business, and enhances the overall customer experience by eliminating the need for external (and expensive) financing apps.

    9 votes

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  20. 1 vote

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    0 comments  ·  Other  ·  Admin →
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