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6220 results found

  1. Exclude Gratuity from Sales

    Is there a way to exclude tips from sales (gross/net). I have to go into every spreadsheet I pull and manually adjust this.

    18 votes
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  2. online appointments

    when reviewing online bookings, once the appt is checked it automatically marks it reviewed. Over the weekend we have an influx and then have to keep scrolling through them to find where we left off

    2 votes
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  3. Hours of availability vs. hours available for different services

    We have 2 service providers who offer full-body waxing. One is an Esthetician who works from 9am-2pm. The other is a Cosmetologist who works 11am-8pm. During the times they work, they provide different services (the Esthetician offers facials and the Cosmetologist offers nail services). However, their mutual offering of body waxing overlaps. I would like to have the Esthetician available to be scheduled for body waxing before 2pm and the Cosmetologist available to be scheduled for body waxing after 2pm. Is this something we can do? There have now been 2 instances in which the Cosmetologist gets scheduled for a…

    2 votes
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  4. Commission Report - calculate off of NET service sale that uses a product (Botox, Filler)

    I need a commission report to calculate the commission of a service that uses a product (Botox, Filler) based on the NET sale (i.e. I need the report to calculate the cost of using the product and then the NET sale and the commission based off of that)

    2 votes
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  5. Offers should have ability to make include or exclude by brands as a rule.

    It would be helpful for offer to have the ability to set a rule that includes or excludes by brand and not just service or product. When we run a brand promo we have to go through every item in our inventory to select what can be included. It would save a significant amount of time to say all of X brand is included in this offer.

    2 votes
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  6. Make it more provider friendly

    For medical aesthetics, we want to see a quick snapshot of the appointments when we open the patient profile. I want to see the picture above the appointment, the treatment performed what was injected, or how many units were injected under the picture. Also, the provider can open the invoice attached to the appointment to see what was charged. It needs to be more aesthetic medical spa friendly

    4 votes
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  7. Improve Booking Notifications Management (Bell icon)

    When clients book online, we check each appointment to ensure it it booked correctly. The problem we have is when we open them with the bell icon, there could be over 70 appointments and we are not able to mark them as read individually, which makes this process longer than needed and leaves room for more errors if an appointment is missed. If there is a way to mark a single appointment as read, rather than mark all as read, it would be very helpful.

    24 votes
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  8. Facebook group for users

    I want to use Boulevard to the best of my ability. I personally feel like I could use it so much more and make my business more efficient. The help center is great, amazing, and better than most! But I want to talk to real users who may work around the parameters that we are given. I want to be enlightened and inspired to use more of the system. (Reports, inventory, goals, client retention) I just feel like I've only tapped into about 20% of what this app can really offer. Please help me use it more!!! :)

    1 vote
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  9. client notifications timing

    Needs to be able to change the time that the appointment reminder text is sent 2 days prior to the appointment

    2 votes
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  10. Show the Voucher Name in the checkout (Not the name of the service)

    We desperately need the checkout with the vouchers to be more transparent. I know the checkout shows the source of the voucher at the bottom, but for some reason it is overlooked by our staff no matter how many times we remind them. It's awful. We have a slightly tricky membership setup from before we transferred to boulevard and don't want to make a massive change that would affect nearly 1/3 of our monthly revenue.

    If the vouchers section on the left-hand side of checkout just showed ALL the vouchers on the client's account with the numbers of them, then…

    2 votes
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  11. Customizable 'No Available Appointments' Messaging in Widget

    Right now if there are no available appointments at the time selected, the Boulevard booking widget surfaces a sad face emoji and messaging advising the client to choose another time - we'd like to be able to customize that wording to better fit with our business.

    4 votes
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  12. Search by product or item name in sales tab

    When veiwing your sales you we need a way to see the products sold and not just the name of the person. so that way you can search for products and then see who has bought the item

    1 vote
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  13. Split-Shifts

    Right now the system only allows for a single shift per day per staff member
    ie: Jane Doe, Monday 9am-6pm

    We need the option to have multiple times or split-shifts instead
    ie: Jane Doe, Monday 9am-12pm and 1pm-6pm

    Using time blocks for lunches and meetings is not good because the "lunch" blocks visually look like staff meetings, etc and messy with the color overlays.

    2 votes
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  14. Scheduling Alert Email Notification

    We would like our front desk to get an email anytime a client books online and has a scheduling alert in their profile OR if a client leaves a note in their appointment when booking online. This will prevent our front desk from missing important notifications and changes that need to be made ahead of time to an appointment can take place before the day-of.

    3 votes
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  15. Limit offer codes to one per checkout window

    Only allow one offer code to be applied in a checkout window

    14 votes
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  16. The ability to use vouchers as payment tender methods if they wish to exchange a previous purchase for a different service

    It would be great if we could exchange prepaid vouchers with other services, either when checking out the patient (so that it is tied to the original payment amount, etc) OR in a separate transaction so that we can avoid VOIDING the first transaction but transfer the amount to the new package of vouchers that will be tied to the original form pf payment

    3 votes
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  17. Client demographic reports

    To improve overall organizational performance and quality we believe it is important to be able to generate reports on client demographic variables collected throughout the intake process. These include things like (gender or racial identity). Additionally it would be helpful to be able to run reports for fields that are contained in forms. Or at a minimum, be able to review summary reports of forms to support data cleaning activities, accuracy, completeness, timeliness, etc. To summarize, the request is to build out the ability to run more nuanced client reports that help us to better understand client demographic variables, which…

    5 votes
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  18. Commission value for products

    The option to set whether commission on products is given based on discounted value or full value

    2 votes
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  19. more flexibility for non admins

    I’m a franchisee that uses this platform. I would like it if BLVD had an option where I can use the gear tab and marketing tab freely. If I were to have this tab now I am able to see sensitive information regarding other locations. I just want to send things out at my own discretion. It would be nice if the gear and marketing tabs were more flexible.

    2 votes
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  20. Bug Report: Keyboard does not appear when added product during checkout on mobile app.

    When I go to checkout a person on the mobile app and then add products the keyboard will appear and immediately disappear. It is a very common flow that we are selling product during an appointment checkout and are not always at the computer to do so. This makes it difficult for us to use the mobile app as checkout vector.

    4 votes
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