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  1. I’m a franchisee that uses this platform. I would like it if BLVD had an option where I can use the gear tab and marketing tab freely. If I were to have this tab now I am able to see sensitive information regarding other locations. I just want to send things out at my own discretion. It would be nice if the gear and marketing tabs were more flexible.

    2 votes
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  2. When I go to checkout a person on the mobile app and then add products the keyboard will appear and immediately disappear. It is a very common flow that we are selling product during an appointment checkout and are not always at the computer to do so. This makes it difficult for us to use the mobile app as checkout vector.

    4 votes
    1 comment  ·  Admin →
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  3. Ability to track blocked hours to be able to see how much time your staff is blocked off to be able to compare to how that impacts their pay.

    4 votes
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  4. There are times where our injectors need to add notes for a patient that's unrelated to a specific appointment (i.e. ordering medications or a phone call follow up). With how it's set up now, its difficult to attach forms and we have to go into a previous appointment and chart through there.

    2 votes
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  5. only allow marketing emails to be sent on a per location client basis. Right now Franchisees are able to send marketing emails to other locations' clients due to having access to the full client list within the dashboard.

    3 votes
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  6. We have a lot of clients who will need to reschedule an existing appointment but instead go in and schedule a new one and then have to call us to cancel the wrong one. It would be great if the client got an alert that they're trying to schedule an appointment for a service they already have scheduled and ask if they'd rather reschedule the existing appointment instead.

    4 votes
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  7. Ability for clients/patients to be able to choose what language Forms are in when sent a link

    5 votes
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  8. UNDER REPORTS- STAFF PERFORMANCE- THE COLUMNS DON'T ALL ADD UP AT THE BOTTOM. iT WOULD BE EXTREMELY HELPFUL FOR ALL OF THE COLUMNS TO ADD UP NOT JUST SALES/REVENUE.

    1 vote
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  9. When checking online self bookings after selecting an appointment remove it from the drop down screen or unhighlight the appointment .

    1 vote
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  10. We are a soap notes required biz.
    We are having issues with soap notes compliance and there is no easy way to sort who is leaving them and who is not. We need an indicator of incomplete forms-either on the providers profile or on the client. Right now reception has to go through all the day before and send out mean emails. Yes people should just do them, but the human brain is silly.

    5 votes
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  11. Being able to attach a photo to service description, so guest/clients are able to visually see what they are booking for.

    1 vote
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  12. When inventory is running low we need to stop clients from being able to book certain services.

    1 vote
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  13. It's time consuming to enter a birthday for anyone not born January 1, 2024.

    1 vote
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  14. I think it would be helpful to have a section on the client account page that lists all of the clients who have frozen accounts. This way, we can easily see which clients are about to have their accounts unfrozen and contact them to let them know. We can also use this information to send out reminders to clients about their account status. This would help to ensure that clients are aware of their account status and are able to take appropriate action to avoid any futures refunds!

    1 vote
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  15. Acquiring clients are VERY expensive. Sometimes people only check the first location in the toggle and blvds looking flow is very ridged and hard to get things in and out of the cart as well as understand what you are booking (it sometimes jumps to the next avail rather than showing it is booked)
    We really need a message or a way to navigate to the next location so we do not lose the client who is shopping. When something is booked, the booking flow for multi locations should have the message to check the other location, at the very…

    2 votes
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  16. When a client is booked for one service and it was wrong the ability to completely edit that service and add the correct one is necessary. The ability is available on a computer but I don't have access to that all the time.

    3 votes
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  17. We need the ability to view reports for nontaxable product sale items. Ie if a hair extension is sold and used in a service it is a non-taxable item in our state vs selling a retail hair care product which is taxable. There is no way in reporting to separate that.

    1 vote
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  18. Create a trigger in marketing for canceled appointments, X amount of days after the appointment has been canceled.

    1 vote
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  19. We have two locations, although under the Manage tab for each location we have a different logo, which also shows up on the booking widget, it does not show up in the console when you toggle to a different location. It seems to default to the main global logo instead of the per site one. It is hard sometimes to know what site you are looking at because the logo is the same for both.

    2 votes
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  20. As the owner I would like the option to see all booking notifications/reschedules/cancellations for all my staff, right now it is on an individual basis so I can only see my own notifications.

    2 votes
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