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7213 results found

  1. It would be very helpful to have a place to manage members of memberships. For example, being able to pull active membership reports that show each member etc. Currently I am unaware of any way to do this.

    1 vote

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  2. The Sales and Refunds report has a column called Created On. Unfortunately, dates aren't in mm/dd/yyyy format. The leading zeros aren't there. For instance, February 2nd isn't 02/02/yyyy it's 2/2/yyyy. This creates a problem when sorting the data by that column. So the report for the month, when sorted by the column "Created On" puts the transactions from the 2nd after the 19th. To solve this problem please change the way dates are recorded in the system. Thanks!

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  3. Hi, the online booking widget should just start with the options:

    "Book,"
    "Shop,"
    "Memberships,"
    "Gift Card,"

    instead of:

    "Individual Appointment,"
    "Packages,"
    "Memberships,"
    "Gift Card."

    Packages should be a subcategory after Shop. Since the change, I now have single treatments under packages and if I separate them it will be hard to nagivate and find what you want.

    Or give the option of customizing the flow.

    6 votes

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  4. Modify formatting and maintain the formatting of the text input box when sending to print.

    2 votes

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    1 comment  ·  Admin →
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  5. Add a built-in installment payment feature for service packages. This feature should allow clients to pay in multiple installments without needing third-party financing solutions like Cherry or Affirm. Similar to Zenoti, the feature would enable salons/spas to configure up to four scheduled payments, with each installment automatically charged to the client's saved card on file. This streamlined solution provides flexibility for clients, improves cash flow for the business, and enhances the overall customer experience by eliminating the need for external (and expensive) financing apps.

    9 votes

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  6. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. When in the room with a client discussing add-ons and price, it would be so helpful if we could see if they have account credit or vouchers available to apply to the service. This would make providing quotes on the fly so much easier. We currently use a paper "ticket" that the front desk creates and hands to the service provider.

    1 vote

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  8. Especially for small business, an option for cash vs accrual methods of sales summaries would be very useful.

    Or at least have the ability to customize the summary (I.e. let me choose to include cash, credit, aspire, alle, patientfi, etc and leave out certain items like vouchers). This option may actually be better for those that utilize things like aspire or patient fi a lot.

    Either way, I would love to know how much actual cash is going into my bank account during the month without having to subtract vouchers, adjustments, credits, etc.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  9. Running Promotional Gift Cards, being able to set discounts based on a certain amount and higher.

    5 votes

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  10. A password reset from the client profile would be extremely helpful for guest who need their hand held while reseting the password.

    The merge guest could be better. I just merged 3 profiles into one and i still see all 3 when I search the guest.

    1 vote

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  11. consultation form that includes services & retail to create a full quote for services to be preformed as well as take home retail.

    33 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. Editing multiple packages at once:

    It would be nice to be able to select multiple packages at once to activate/deactivate as well as bulk editing the category. This would make it easier to run series specials.

    2 votes

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  13. This is really crucial for me as an owner switching from Vagaro. My manager like to double check timing/availability etc.

    1 vote

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  14. When changing the provider or seller at checkout, giving staff the ability to apply the update to the provider/seller to all of the services or products in the checkout window.

    1 vote

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  15. Have a single, separate location for online sale of retail, memberships, packages, and gift cards to be attributable to.

    1 vote

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  16. Track staff name for client referrals in the referral program and in reports.

    5 votes

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  17. I would like to be able to see a list of clients waiting for a particular product that is out of stock. The list should show the client's name, the product name, the date of inquiry, and the date the client purchased the product. If a client comes in and purchases the product, they should automatically be removed from the list. The client's notes should also reflect which product they are waiting for. This would be a great feature because it would allow us to see which products are in high demand and would help us to better manage our…

    15 votes

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  18. We have numerous providers at our practice, and some work from home on random days, it would be extremely helpful if we were able to customize booking based on their availability. For example; if Kady was working from home on Tuesday, client's could not book lab work with Kady on Tuesdays, but the providers who are in-office are able to be booked.

    1 vote

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  19. Offer availability to include more tabs under Client Profile Tab>Notes section. Specifically a tab for ID/Insurance Info, Vital Signs, etc.

    4 votes

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  20. Please have the option for an automated email to go to the business when a client submits a form so we know that it's happened. We need to know when a client has submitted a membership contract so they don't fall through the cracks.

    2 votes

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