Require a deposit or paying for service upfront from select clients i.e ones that have a history of no-shows are constant rescheduling.
This feature would allow us to set a client accommodation that requires a deposit or payment in full upon booking from particular clients. This would help with clients that have a history of no-shows or chronic rescheduling.
Carly Kesner
shared this idea
-
Jeremy Shieh
commented
Total agreement! We try our best to do this manually but of course so many clients will slip through the cracks as it requires us to not only tag the clients that have no-showed, it requires us to act on it each time an appointment is booked and perform this over the phone which is difficult considering these are the clients that are less likely to follow up with anything. If it was within client side online booking that for no-show clients the deposit of a set percentage was mandatory and taken at booking this would greatly solve this and also protect some lost revenue.