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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6826 results found

  1. gift certificates marketing filter

    There is no marketing filter for gift certificates. Who is most likely to buy one? The person who last bought one. Right now we have 8k people in there with no appointments- some are gift cert buyers, some canceled....its really hard to tell who is who. We tried to hand tag it and it was a massive protect. We just need a gift certificate filter to reach those people and re-market to them.
    It would also just be super helpful to know who received a gift cert. Its really hard to tell and we do sometimes use a gift cert…

    2 votes
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  2. discounts - bogo- more options

    I would love more discount options. We are not a discount model but Jan and Feb are always slow and we run our best discounts then. It is a great time to mee new clients, much like a gift cert....pls let us encourage customers to bring a friend for less!

    2 votes
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  3. Improve Form/Chart Status to Avoid Confusion with Unsigned Documents

    It would be helpful if Blvd could update the forms and charts to accurately reflect the true status of a client's signature. Currently, when a client doesn't sign a document, it still appears as "Completed" on their profile, which can be misleading. To prevent this confusion, I suggest that if a form or chart is not signed by the client, it should not be labeled as "Completed." Instead, it should show as "Pending" or another more accurate status to avoid any misunderstanding. This would help ensure the accuracy of information and reduce potential errors.

    3 votes
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  4. Advanced Charting Running Charts

    Being able to edit the same chart to have a running chart for al providers to edit

    29 votes
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  5. view account balance in professional app

    Ability to view account balance in the professional app

    6 votes
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  6. Adding card type details to the daily sales report

    Great for Daily Sales report breakdown to track any adjustments or missing funds not going into account.

    2 votes
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  7. Allow an exact date as a choice for an expiration date on vouchers

    Allow a specific date to be set for a voucher expiration instead of just a specific number of months or years. Still keep that as an option, but also add in the ability to choose a specific date. This way, you don't have to add to a profile or have a client purchase and then go to each profile and manually update the expiration date.

    2 votes
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  8. Waitlist modifier

    There should be an option to add a modifier to the persons request of service on the waitlist. This is helpful due to some modifiers being linked to time wanted for service (i.e. a modifier/addon that adds 15 mins to a service time)

    2 votes
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  9. Report that includes patients with active memberships, including a list of their upcoming or appointment status

    Goal: contact patients who have an active membership and have not booked their appointment for the month.

    1 vote
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  10. Let us be able to add multiple attachments in client notes

    Let us be able to add multiple attachments in clients notes under one note

    1 vote
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  11. Create option so appointments booked through the Professional App initiate client notification SMS workflows for that contact+appt

    At current the automation only initiates when appointments are booked from the dashboard

    1 vote
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  12. Fix the jump in the calendar that happens when booking into the next month

    When in the calendar view, if I click "todays date" to schedule an appointment on a different day, it ALWAYS jumps and cuts off the first week of the next month. It is so frustrating. You have to click on a random later date in the month and then click it again to reach the beginning weeks of the new month.

    1 vote
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  13. allow a sales commission that is not dependent upon who does the treatment. Right now whoever does the treatment gets the commission,

    We have sales people that do not do the treatments. It would be great it commission could be tied to the sale and not to the treatment.

    1 vote
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  14. Add an area in the system which allows providers to quickly see pricing for clients so that it is easier to put together consultation quotes

    Create a page in the admin system that allows providers to go to an interface that you can view with a potential client during a consult to pull up pricing information.

    1 vote
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  15. Check out

    When I check someone out I cant charge them zero , as i have to charge .01 if they have pre paid etc,

    2 votes
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  16. Precision Scheduling

    "Precision Scheduling" - Where to begin?! Right... well it was really smart to trademark since others will surely want this level of deep learning /s.

    When we were notified in April of this new "feature" I read through the online support document, it surely read as though these changes were optional or opt-in. Some examples from the support document; "When Precision Scheduling is enabled", "Precision Scheduling is available for all Boulevard customers". Based on my interpretation of the support document, no intervention should be required on our part? My point is, it's enabled and there is no accessible "switch" to…

    14 votes
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    In Progress  ·  AdminJulia Egan (Product Marketing Manager, Boulevard) responded

    We're in conversations with Shawn about his issue here. Kudos to him for catching what might be a bug that we plan to fix. We've also been able to adjust Precision Scheduling's settings to better suit their preferences. Please reach out to support if you'd like to adjust how Precision Scheduling works for your business. Between the bug fix and settings adjustment, we're confident we'll end up somewhere that works well for them!

  17. Permissions for Cash Register access

    Add permissions for privilege groups that will allow / disallow the viewing of different metrics in the cash register respectively.

    In addition to limiting the reported upon date range for the given data specific to who is logged into the dashboard and viewing the register.

    3 votes
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  18. Set an order that forms are filled out

    We wish to be able to set an order that the client fills out multiple forms. For example, first, they see "new client intake" then they see "medical history" and then HIPAA, and then photo consent.

    3 votes
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  19. Allow custom links in client communications

    There is the existing ability to add a link to forms, cancellation policy to automated client comms, but there are other custom links that may be useful for clients, specific to the business.

    2 votes
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  20. Allow specific parameters for which service providers can be apart of the NEW Referral Program.

    I would love to try this to help build my new stylists, but cant bring it on bc my stylists that are booked out dont need to offer this. Bummer

    2 votes
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