6205 results found
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Faxed reports to patient chart
Be able to receive faxes so lab reports can be automatically added to patient's charts without having to scan them and attach to document.
2 votes -
Be able to block of certain hours on the schedule for New Clients only (or members only, etc).
Be able block certain hours on the schedule so that people that are online scheduling can only book in those times if they are new clients, or members, etc.
5 votes -
Pre scripted Receipt message
At the end of checking out a client, before sending the receipt email, there is a spot to write a message to the client. It would be great to have pre scripted messages saved in a drop down. This would make it a lot easier to send a message. IE: Today is prom day and I keep writing the same message (Have an AMAZING time at your Prom) Having 5-10 saved messages would allow a little personal touch on the receipt.
1 vote -
Show how many weeks ago a Previous Service was booked In Checkout Window
Indie Mane Salon & Spa would like the ability to quickly see not only the date of previous service but how many weeks ago that service was. Currently, they have to manually calculate based on the date shown. They often use this function to determine next pre-booking window.
2 votes -
Discount Reasons/Codes to be eligible to be toggled off when not in use.
Have a way for the Discount Reasons/Codes to be toggled off when not in use. Then we don't have to delete and readd when they are used again. This will keep reporting accurate, so the name isn't different from the first time it was used. It will also keep the checkout drop down list cleaner and quicker for the front desk teams to find their active promo/discount.
3 votes -
DUO checkout flow: Always show full total and details
Idea: With the new checkout flow, the total is doesn't always show on the iPad when clients are using different forms of payment (card + account credit, or card + gift cards). Show all line items and total
Feedback: Are there any plans to update it again to show the actual charge? This is becoming a consistent issue with our clients unfortunately. We have been accused of over charging serval guests because the Boulevard Duo is not reflecting the actual charge
15 votes -
alert for declined/past due membership
There should be alerts when membership charges don't process via the bell notifications. It's cumbersome to have to remember to look at past due memberships in the "memberships" section of the gear icon. Time is of the essence for addressing billing issues. Front desk employees often dismiss the open orders where it declined and there's no alert or obvious label on that open order about how it's a membership charge that declined and needs to be addressed.
2 votes -
studio guides should have access to see other site appointments for booking
studio guides should have access to see other locations availability for appointments for booking
1 vote -
Add a way to select multiple add on services when adding them to a service category
Currently, it seems like the only way to add “add-on” services to a service is to select one at a time, opening the menu each time. If there was a way to check multiple services under that menu, it would make the process much more streamlined
4 votes -
Add a feature to indicate that a client is seeing multiple providers
A lot of our clients see multiple providers when they visit the salon. It would be a convenient feature to indicate that someone is seeing more than one provider. Just a quick and easy way for a service provider to see that without having to hover over or click on the appointment
5 votes -
Need Barcode Column to be an option to add on Inventory On Hand Report
Need to have the ability to add the "Barcode" as a column in the Inventory On hand Report, specifically in Beta.
2 votes -
automate new guest follow up communication
We are having to manually send texts/emails to new guests asking them to fill out a survey in exchange for gift vouchers for their next appointments. I'd like the system to be able to enter a new guest into a 3-6 month after visit flow where we can send them reminders about our loyalty program, survey their experience, video links on hot tips...all to stay top of mind and add value to their experience.
37 votes -
send a notification to service providers when a client's appointment is changed or cancelled.
If a client's appointment is rescheduled or cancelled, the service provider is not being notified.
6 votes -
Franchise Controls in Marketing Suite
BE able to either control franchisees marketing templates and outreach without being charged for it at the corporate level.
Also, allow Franchisee sends out their own marketing, but can only access their client base.
Requested by 4Ever Young, 45 location prospect.
1 vote -
Mandatory options for new patient/client appointments
When booking online, we need patients to book consultation appointments before treatments. Please make a toggle on services where you can make them mandatory for new patients/clients.
1 vote -
2 votes
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Staff day of notes/reception general
Every day we create a blocked time slot that is just general reception notes. Things like 'ashly working whole day'. 'call so and so to remind them of early shift' 'fire drill on x day'. We have a slack and a day of note book, but seeing a little tag seems to be the only way we can really manage this stuff...but it means one provider gets a ton of notes on their schedule.Pls add a day of notes feature. Every platform I have been on has had this suggestion and none have done it. Do it!! We are all…
8 votes -
Ability to take form photos with ipad at checkin
Currently taking photos with the ipad available at check in to complete a form is not supported, we'd like this to be implemented to allow clients to fully complete their form at check in.
3 votes -
Tags for multiple Credit Cards on file
It would be amazing to add a tag or something to differentiate between multiple cards on file. In case the client wants one for the membership and the other for retail, gratuity, etc.
3 votes -
make a function to copy and paste appointments
We have so many patients that book the same appointments over and over and they are booking multiple weeks/months out at a time. It would be SO much easier to be able to copy and paste the current appointment on multiple dates.
3 votes
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