5886 results found
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Have room priorities for different providers
Be able to have a priority that appointments are booked in a certain room first, and then into other rooms if that room is full.
1 vote -
Waitlist Automatically Reach Out To Clients When There Is An Opening
Once I get a list of people on my waitlist and there is a cancelation I would like a text to be sent out saying "Hello! We had an appointment at 2pm come available. First to reply Yes will book this appointment. If you're not free, please ignore this message."
138 votes -
Add color buttons in the Staff name to indicate what services they provide.
Example- Kristin is a Massage Therapist, Esthetician and does Wax. In our company, Blue is for Massage, Purple is for Estie's and Yellow is for Wax. If there was either a small color dot or block displayed under the Staffs name in the Calendar- It would be much easier to Book an appointment (from a visual standpoint)!
4 votes -
Loyalty program tiers
Would love to have tiers available to reward our most loyal clients even more - i.e. once you've earned 1,000 points within the year, you earn an extra 0.5 points per dollar spent.
8 votes -
resend failed membership email
Would like to be able to resend the failed membership email
2 votes -
Provide Charge Notifications for Memberships
Members should be receiving an email notification any time their card is charged for their recurring membership
2 votes -
Disable online cancellations
Ability to turn off online booking cancellations.
9 votes -
Offset only for online transactions
Option to enable Offset only for transactions completed online (example; gift card purchases).
2 votes -
Booking appointment online
It would be great if online booking offer the availabilities to the client's that it is only enough time for their appointments. Also client's getting charged for the cancelation fee even when their rescheduling or canceling at the last minute online.
4 votes -
SMS View Usage Reports
Currently the View Usage only shows current month. Would be nice to have a report that shows all months, find trends, budget for client notifications.
4 votes -
Downloaded reports have usable data
Downloading to a *.csv file results in unexplainable date formats that are not readable for graphing our analysis like Code Interpreter such as spitting out a date in this format: 2022-11-30T00:00:00
Why would BLVD just export it as a normal date? This is the case for numbers too. Almost every other report I download to analyze requires converting downloaded numbers into numbers because BLVD default is downloading them as "text". These are extra steps and burdensome to small business owners who should expect numbers to be downloaded as numbers and dates downloaded as usable date formats.
5 votes -
Ability to close out all messages at once
The. business would like to the ability to "Select All" and close out all of the open messages rather then having to open each message and close out.
17 votes -
Shorter Booking Links for SMS
The current way to share booking links is by grabbing the URL and using Bitly to shorten, however, some SMS carriers don't like bitly links and don't send them. Would be nice to have access to shortlinks in the dashboard so we don't have to use bitly.
2 votes -
Reordering of Addons and service modifies in the booking flow
While reordering of addons and modifiers is avilable with in the respective categories, being able to reorder modifiers before addons would improve the flow of my booking and give owners more control over their guests booking experience.
2 votes -
Marketing database
Have a database that may not be clients but wants to receive marketing. Aka emails/texts. And the ability to add clients by email only (no first/last name) to this database.
7 votes -
2 votes
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An automated system to re-run credit card for no shows that block their card until the debt is satisfied
We have had it happen a few times now that a no-show will block their card so as not to be charged for the missed appointment. This is unfair to us as a business since we have a strict no-show policy and our team expects to be compensated for their missed revenue. It would be nice that when marking an appointment as a no-show or late cancel the system would keep trying periodically until the debt is collected.
5 votes -
Add ons for IV Therapy
When adding "add on's" especially for IV Therapy, I need to simply add injectables to a base appt. time slot, not separate appts slots. The scheduler gets unnecessarily convoluted.
1 vote -
Change location for pop-up events
Ability to change location for pop-up events at external sites
1 vote -
Make scheduling alerts pop-up as a red banner in the checkout window.
Would be helpful to see these notes easily without having to purposely go look for them.
9 votes
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