7190 results found
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Add built -in feature to suggest add ons/upgrades when the client checks in
Currently, Boulevard doesn't have a built-in feature to suggest upgrades or add-ons specifically at check-in. However, this is a missed opportunity. The system already suggests add ons when the client is booking an appointment online. So when the client checks in, the system should be able to ask the client if she would like to add any add on services associated with her appt since these are already in the system. This is another opportunity to upsell and generate higher ticket revenue. Please add this right away. Not all clients book online, some call or walk in. This will help…
4 votes -
Not allowing deleting of other service providers notes. Only original provider that charted is permitted to delete.
Since multiple providers have access to same charts, need to have password or pin to allow deleting someone else’s charted notes. Too easy to delete notes.
6 votes -
Inventory Input and Unit Cost Adjustment
Our accountant has raised some concerns regarding the way we input products into inventory, specifically when it comes to adjusting the unit cost for the price at which items were actually purchased.
For example, we sometimes purchase neurotoxin at a discounted price during sales, or on occasion, we receive it for free. However, when inputting this into the product inventory, the unit cost is automatically set to a general price, which doesn’t reflect the actual discounted or zero cost we've paid. As a result, our accountant is concerned that it appears we have a lot more inventory on hand than…
4 votes -
BOLD TEXT IN MESSAGES
I want to be able to bold text to emphasize things in messaging or also colors.
3 votes -
Alert on Check In Screen for Late Client
It would be extremely helpful to have an option to set a specified limit (10, 15, 20 min etc.) in which we cannot take a client if they are late, and if that client checks themselves in after they enter their information a pop up comes up and alerts them that they are x amount of minutes late and need to see the front desk.
3 votes -
Multiple discounts in a single offer
Ability to set multiple discount percentages or dollars off for different service, products, packages, memberships, and/or gift cards, while only needing to enter a single offer code
1 vote -
Shadow login for managers and staff
Ability for a person with Manage Business permissions to shadow login as a staff member and see how the dashboard looks from their perspective.
1 vote -
commission set up
I believe it would be very interesting if Boulevard could improve the way commission are set up. Instead of having to set it up individually, we could have a table with all services on side and all employees on the other side. It would save us time and make the process more seamless.
2 votes -
Someone to talk on the phone with for customer service :)
There's too much to type sometimes to explain a situation. And sometimes it takes a while for someone to reach back out to you. Having someone on the phone could help make the process quicker and have a quicker solution
3 votes -
simplfy checkout
Reverse the recent updates for the checkout process, it has got infinitely more complicated especially with price and service adjustments.
3 votes -
Group membership discount
Option to sell a number of memberships to a large buyer (eg. university, corporate partner, etc.)
1 vote -
Is there a way that I can allow my clients to book hair cut clean ups or dustings only inbetween cuts.. Like after they have a hair cut .
what I wanted is to allow my clients to book a dusting or barber clean up in between their regular appointments. Whats happening is everyone is just booking for clean ups and not actual hair cuts. Is there a way that the app will only allow them to book the clean up haircuts after they have a hair cut? and to then allow to book another clean up they will have to have another hair cut?
1 vote -
Allow a service to show up differently for online booking and for booking internally
We book out according to time spent and not what type of service the client wants. We would like to allow a service to show up differently for online booking and for booking internally. Example would be
Online service name: Haircut ... will show up as
Internal schedule: Tech 31 vote -
not send texts asking clients how they enjoyed their visit after it was canceled
Clients are receiving texts and emails asking how they enjoyed their visit even if the appointment was canceled. This makes it extremely uncomfortable especially if they were charged for a no show cancelation and then get that text. Bit like rubbing salt in the wound and we wind up with pretty nasty replies.
3 votes -
Improve Clarity at Checkout: Rewording the iPad Prompt
Idea:
To avoid confusion at checkout, it is proposed that the iPad, which is solely used to check out clients, should display a more intuitive message. Currently, the "Check In" prompt leads clients to believe they need to check in rather than check out. A simple rewording could significantly improve user experience and streamline the process. Suggested alternative messages include:
"Complete Checkout"
"Finalize Your Purchase"
"Proceed to Payment"
"Finish Your Transaction"This change would help clients easily distinguish between the check-in and check-out process, reducing confusion and making the transaction smoother.
6 votes -
Offer code rules
I am not happy with the update. Clients should not be able to book a service with an offer code after the offer is no longer applicable. This leads to upset clients and having to explain to them that just because it was booked that way, does not mean it is applicable.
1 vote -
Permission: Modify membership sharing
Permission toggle for adding shared members to a membership
2 votes -
Business cost based on units used rather than a flat rate per service.
Add the ability to set a business cost for a service that is dependent on product usage to be $x per unit rather than a flat rate per service. For example, botox is $12 a unit and the business cost is $6 per unit but right now that $6 can only be set as a flat rate so regardless if it's 1 unit or 20 units the business cost stays a $6. This makes the commission payout now a manual process because you have to account for the business cost.
5 votes -
The ability to edit client notes instead of having to make a new note
Having the ability to edit and make changes to client notes instead of having to make a new note or deleting a note and starting over to make corrections or add additional notes.
10 votes -
Average Client Spend Should Reflect Per Day
Right now it breaks each item into an appointment rather than all the services they did at their appointment that day. So in actuality,m their spend per appointment is not correct.
1 vote
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