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6510 results found

  1. Be to control packages/memberships/service from the corporate dashboard.

    Corporate makes the changes and the franchisee dashboards are automatically updated.

    Requested by 4Ever Young ; 45 location prospect.

    2 votes
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  2. Forms not enabled for Location A are available for staff to select within the location’s appointment details page and this should not be the case

    3 votes
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  3. My practice is experiencing challenges due to the absence of features allowing zooming and pitching of photos for before-and-after comparisons. Additionally, we encounter difficulties in importing photos from the patient gallery into our charting system because the system simply does not allow it. To address this issue, I've resorted to subscribing to a PICSART account, which appears counterintuitive and costly as I have to pay for a subscription just for photos. These functionalities should ideally be integrated within Boulevard. While I acknowledge that Boulevard is primarily optimized for salons, it's crucial to recognize that in our aesthetic practice, the presentation…

    6 votes
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  4. This feature would improve the Appointment Service Records Report by adding two key functionalities:

    • Timezone Adjustment: Allow users to view the report in their local timezone, enhancing accuracy and convenience for businesses operating across different time zones.
    • Staff Name Display: Introduce an option to show staff names alongside or instead of staff IDs, making the report more user-friendly and easier to interpret at a glance.

    These enhancements would significantly improve the report's usability, providing more relevant and easily understandable information to users managing appointments and staff schedules.

    1 vote
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  5. Not everyone is paid by commission / %

    13 votes
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  6. Businesses should be asked before being charged for additional services.

    I.E. (you have used your allotted emails for this month, would you like to upgrade your subscription ?)

    Boulevard makes it to easy, to make a mistake.

    2 votes
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  7. I wish when scanning out inventory, such as color used for the day, that you could scan all items at once and it accounts for duplicates. This was something that was really beneficial on our former salon software, STX.

    1 vote
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  8. any vouchers with an expiration date should automatically be deleted or reset to 0. Instead we have to delete vouchers one by one which is very time consuming, especially if there's multiple types or a high number of vouchers.

    18 votes
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  9. Have the platform honor membership terms - if "this membership cancels in a year" - offer an END DATE & stop billing after that date is hit.

    26 location corporately owned laser studios. ACV: 133k

    Gong Snippet : https://us-9385.app.gong.io/call?id=2606795304986048428.

    3 votes
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  10. Create a way to export our lists of products. If we can export them all in a spreadsheet, it will allow us to more easily transfer the products in bulk. this could be used to go to our shopify store for example.

    3 votes
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  11. Your client portal is difficult to navigate with the new refer a friend. Once they sign in it should be write on the front page. It says make an appt. and then gift card. It should be refer a friend directly under that. You have them look at past appts. Then they have to get a code. Then click on their name. And then .... see refer a friend. LORD. Make this more user friendly. My older clients will absolutely not do this.

    1 vote
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  12. Not all users who have access to the client profile should be able to change a voucher's expiration date. This impact liabilities and makes it too easy for any user to honor services beyond the company's sales rules. It should be approved and updated by management only.

    2 votes
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  13. You check out processing is outdated and clunky. Having a front desk is outdated here in CA and we are moving toward a more patient friendly operational experience for the patient in which they stay where they are and we come to them for a mobile check out experience. Your competition, Mangomint is already doing this. Not having the ability for 1 device for check out- clinic provider phone or just an iPad needs to be looked at. We previously had Jane and the provider ran up and checked out the patient on the IPad and the patient swiped on…

    1 vote
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  14. We have patients that get scheduled, never show up and are never actually seen in the office, and we can't get them out of our client list. Should have a feature that they can be made inactive, invisible or able to delete them all together.

    5 votes
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  15. Allow for HIPPA-compliant virtual appointments. Easy to send out links and keep client's information safe.

    12 votes
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  16. When clients are paying with cash or gift card, I have to basically read off their whole cart, then tell them the tax and the total. It would be great if it just shows up on the iPad so it's not so super awkward!

    3 votes
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  17. MELT by Melissa would find it super helpful to be able to have new products added in BLVD be synced to Shopify. Currently it only syncs from Shopify to BLVD, and they tend to add products in store before launching online sales.

    2 votes
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  18. 2 votes
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  19. We need Unit Cost added as a metric to the Classic Report for Inventory on Hand for locations to easily access without having to filter the Beta Report

    4 votes
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  20. In the salon guests emailed receipt, there is a button that says, "book next appt." If a salon/spa does not offer on-line booking, this button should be able to be eliminated from the receipt. So this is my suggestion, that you make this feature optional. Thank you.

    1 vote
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